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Introduction: The Question Every Customer Asks

One of the most common questions we hear from new users is —

“If Sendwo is sold as a lifetime deal, how do you make money?”

It’s a fair question. In a SaaS world dominated by monthly subscriptions, offering a one-time payment plan can seem unusual. But at Sendwo, we believe in long-term value — not recurring pressure. Our lifetime plan is built to help businesses save money, stay compliant with Meta’s WhatsApp API pricing, and still get the professional support they need when they need it.

1. The Real Reason Behind Our Lifetime Deal

When you buy Sendwo’s lifetime deal, you’re not just purchasing software — you’re investing in a permanent communication infrastructure for your business.

Most WhatsApp marketing tools charge high monthly or annual fees on top of the WhatsApp API conversation charges that every business must pay to Meta. This means businesses end up spending double — once for Meta and again for the software that manages it.

At Sendwo, we wanted to change that.
We knew that WhatsApp API pricing is already usage-based, so it didn’t make sense to charge our users a heavy recurring software cost as well. That’s why we introduced our lifetime plan — to make WhatsApp automation affordable for businesses of all sizes.

2. How We Sustain Our Business (Even With Lifetime Deals)

Our sustainability model is simple: We don’t depend on recurring software subscriptions — we make money by offering expert services.

When you use Sendwo, you get a self-service platform powerful enough to manage everything from templates to chatbots and campaigns. But many customers prefer a done-for-you approach — and that’s where our service team steps in.

We offer optional managed WhatsApp marketing services, including:

These services involve our team’s time, expertise, and human resources — so they’re billed separately. But unlike many SaaS companies, we never upsell aggressively. You only pay for services if you actually need them.

3. Transparency: What’s Free vs. What’s Billable

We believe in being transparent with our customers:

FeatureIncluded in Lifetime DealBillable Service
Platform Access✅ Yes, for lifetime❌ No extra cost
Ticket & Live Chat Support✅ Included❌ No extra cost
Managed Marketing Setup❌ Not included✅ Billable
Custom Bot Development❌ Not included✅ Billable

If something isn’t working inside the app, our support team and live chat are here to help at no extra cost.
But if you want us to personally build and manage your campaigns, bots, or automation logic, that becomes a professional service — not a software support task.

4. Why Lifetime Deals Work for Both of Us

Our lifetime customers are not just users — they’re partners in growth. Here’s why this model makes sense:

5. Why We Believe This Is the Future of SaaS

The SaaS world is changing. Customers want control, ownership, and transparency — not endless monthly deductions.
At Sendwo, we see lifetime deals not as a discount gimmick, but as a value partnership.
We take care of building a sustainable business through service delivery, while you enjoy lifetime access to a robust WhatsApp marketing platform.

6. Final Thoughts

When you buy Sendwo’s Lifetime Deal, you’re not just saving money — you’re aligning with a company that believes in long-term trust, affordability, and genuine customer care.

We make it simple:

💬 You own the platform for life.
đŸ’Œ We offer professional help when you need it.
💚 Everyone wins.

If you haven’t explored it yet, check our Lifetime Deal Page →

WhatsApp has emerged as one of the most popular messaging apps worldwide, with over 3 billion monthly active users as of 2025. Its widespread adoption and high engagement make it an excellent platform for businesses to connect with customers directly. Unlike traditional social networks, WhatsApp offers a more personal, one-on-one communication channel where brands can engage users via texts, images, videos, and even voice notes. 

In today’s digital age, companies are leveraging WhatsApp not just for customer support, but as a powerful marketing tool to run creative campaigns, deliver promotions, and build community.

In this article, we will explore 16 smart WhatsApp marketing campaign examples implemented by various brands, showcasing the versatility and effectiveness of WhatsApp for marketing. From interactive chatbots to exclusive content drops, each example provides valuable insights and practical ideas for businesses looking to up their marketing game on WhatsApp. 

But first, let’s clarify what WhatsApp marketing entails.

What is WhatsApp Marketing?

WhatsApp marketing involves using the WhatsApp messaging platform to promote products or services, engage customers, and drive business goals. It typically means communicating with your audience through WhatsApp Business accounts, either the free app for small businesses or the WhatsApp Business API for larger-scale messaging. Marketing on WhatsApp can take many forms: sending promotional messages, providing customer support, sharing updates or content, running contests, or even facilitating transactions.

WhatsApp's strength lies in its ability to facilitate direct, personalized communication. With a remarkable 98% open rate, it outperforms email and SMS, making it ideal for everything from promotional messages and customer support to content sharing and even sales. Brands can create interactive campaigns using features like broadcast lists, group chats, and automated chatbots.

WhatsApp Marketing Campaign Examples by Leading Brands

Below are 16 examples of smart WhatsApp campaigns executed by brands across industries. These case studies illustrate how companies have used WhatsApp to achieve various objectives – from increasing sales and awareness to improving customer engagement and loyalty. Each example highlights the campaign idea, how it was implemented, and the results or impact achieved.

Example 1: Unilever – “I’ll Bring You Back Your Beloved Clothes” (Comfort Fabric Softener)

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Unilever, the consumer goods giant, launched a unique WhatsApp campaign in Brazil to promote its new Comfort fabric softener. Titled “I’ll bring you back your beloved clothes,” this campaign aimed to generate buzz for the product launch at a low cost while engaging consumers in a fun way.

To kickstart the campaign, Unilever placed 10,000+ billboards around São Paulo with the mysterious message and a WhatsApp number. Curious people who sent a WhatsApp message were greeted by a chatbot named “MadameBot”. The chatbot provided users with laundry and clothing care tips and gradually introduced the new Comfort fabric softener with images and videos. As the chat progressed, the bot even offered a 50% discount plus free shipping on the product to incentivize purchase.

The results were impressive – the campaign led to a 14× increase in sales for the fabric softener, demonstrating its effectiveness. Unilever’s MadameBot received around 290,000 messages from 12,000 unique users, indicating high engagement. By using the WhatsApp Business API and a creative chatbot-driven conversation, Unilever turned a simple billboard ad into an interactive experience. 

This campaign shows how a brand can blend offline and online tactics: the billboards grabbed attention, and WhatsApp provided a direct channel to continue the conversation and drive conversions. It’s a great example of using a chatbot campaign on WhatsApp to deliver personalized content, offers, and ultimately boost sales.

Example 2: Absolut Vodka – “Doorman at the Party” Interactive Contest

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Absolut Vodka, the premium spirits brand, ran an innovative WhatsApp campaign called “Doorman at The Party” to build hype for a limited-edition vodka launch in Argentina. The campaign’s concept was a virtual doorman named “Sven” guarding an exclusive VIP party. Absolut announced that only two tickets to this launch party were available to the public – and to win them, people had to convince Sven (the bouncer) via WhatsApp to let them in.

Participants sent WhatsApp messages to Sven pleading their case in creative ways – some sent funny photos, others made videos, or even wrote songs to persuade the doorman. Over a span of just three days, the campaign generated an overwhelming response. Absolut received over 1,000 messages, including videos and images, from enthusiastic fans, all trying to outshine each other for a ticket. The initiative also created a social media buzz around the brand and added about 600 new contacts to Absolut’s marketing list.

What’s remarkable is that the entire campaign was executed with just a phone and a WhatsApp number – no fancy app or huge budget, just a clever idea and the app’s ubiquity. This campaign exemplifies the power of conversational marketing. By turning an invitation giveaway into an interactive game, Absolut achieved massive engagement and brand awareness.

It’s often cited as one of the earliest successful WhatsApp marketing stunts, showing that a creative approach can generate excitement even with minimal technology. For other brands, it’s a lesson in how exclusivity and user-generated content (UGC) can be leveraged on WhatsApp to create viral campaigns.

Example 3: Hellmann’s – “WhatsCook” Real-Time Recipe Service

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Hellmann’s (the mayonnaise brand owned by Unilever) used WhatsApp in a brilliant way to increase product usage and engagement. In Brazil, Hellmann’s noticed that many customers weren’t sure how to cook with mayonnaise beyond using it as a condiment. Their solution was a campaign called “WhatsCook”, essentially a live recipe service on WhatsApp connecting users with professional chefs.

Here’s how it worked: Consumers signed up on Hellmann’s website by providing their WhatsApp number. Once connected, they could send a message – even a photo of ingredients they had on hand – and a real chef would respond on WhatsApp with a recipe idea that included Hellmann’s mayo. The chefs guided users through recipes in real time, often sharing photos, videos, and cooking tips via WhatsApp chats. It was an interactive one-on-one cooking lesson conducted entirely through messaging!

The campaign was hugely successful. In just a few weeks, about 13,000 people registered for the WhatsApp cooking service, accounting for roughly 50% of all visitors to the Hellmann’s campaign site who ended up signing up. On average, each user spent around 65 minutes chatting with the chef – an extraordinarily high engagement time for a brand interaction. 

The chefs helped create over 500 new Hellmann's-based recipes, showing users new ways to enjoy the product. The initiative was so popular in Brazil that Hellmann’s rolled out “WhatsCook” to other countries in Latin America.

This example highlights how personalized, value-adding content can win customers’ hearts on WhatsApp. By genuinely helping users (teaching them recipes they can actually cook with what’s in their fridge), Hellmann’s built goodwill and encouraged more usage of its product. It’s a great template for conversational commerce – using chat to assist customers in a way that naturally promotes the brand.

Even though this campaign was manually facilitated by chefs (before chatbots were prevalent), it demonstrated early on what a high-touch customer experience on WhatsApp can achieve in terms of engagement and brand loyalty.

Example 4: Adidas – “Rent-A-Pred” Footballers on Demand

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Adidas created a unique marketing campaign called "Rent-A-Pred" to promote their Predator football boots. The campaign, launched via a WhatsApp hotline, allowed amateur football teams in London to "rent" a professional player for their local matches if they were short on players.

Teams simply had to text "PRED" to a dedicated number with their match details. Adidas would then send a skilled player or influencer, wearing the new Predator boots, to join the game. This initiative successfully generated over 5 million social media views and created significant buzz. The campaign brilliantly combined experiential marketing with the instant connectivity of WhatsApp, positioning the Predator boots as a true game-changer.

Example 5: Netflix – “I Am In” Re-Engagement Campaign

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Netflix, the streaming giant, turned to WhatsApp to help retain and win back subscribers with its “I Am In” campaign. Around 2019, Netflix was facing the common challenge of churn – users who cancel or become inactive. To re-engage these users, Netflix used WhatsApp as a channel to send personalized content and reminders.

The concept was simple but effective: Users who had the Netflix app and WhatsApp would see a prompt asking if they wanted to stay informed about new shows and recommendations via WhatsApp. Those who clicked “I Am In” essentially opted in to a Netflix WhatsApp newsletter. Netflix then sent them curated movie and TV show recommendations, premiere announcements, and other content directly in a WhatsApp chat. It was like having Netflix slide into your DMs with the latest binge-worthy suggestions.

This strategy was effective because it leveraged WhatsApp's high open rates, reaching users on a platform where they are highly attentive. The messages felt conversational and personalized, unlike typical email newsletters. By providing valuable content recommendations, the campaign successfully helped reduce churn and improve subscriber retention. It showcased WhatsApp as a powerful tool for customer retention by delivering personalized value directly to the user.

Example 6: Flipkart – “Big Billion Days” Personal Shopper Bot

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Flipkart, one of India’s largest e-commerce platforms, leveraged WhatsApp during its flagship sale event “Big Billion Days.” To cut through the promotional noise and truly engage customers, Flipkart introduced a WhatsApp personal shopping assistant in the form of a chatbot dubbed “BigB” (cheekily named after Bollywood icon Amitabh Bachchan, who is often called Big B).

During the sale period, users could chat with the BigB WhatsApp bot to discover deals, get product recommendations, and even play mini-games. The bot was designed to feel like interacting with a celebrity personal shopper.

For instance, it spoke in a friendly tone (with Amitabh Bachchan’s persona) and could share trivia or jokes. More importantly, it helped users navigate the sale by letting them send an emoji corresponding to a category – e.g. send a 👟 emoji and the bot would reply with the best footwear deals, complete with links. It also featured puzzles and contests to keep users entertained. The bot was bilingual (English and Hindi) to reach a wider audience in India.

The WhatsApp chatbot campaign was ground breaking in Indian e-commerce. In just two weeks of Big Billion Days, Flipkart’s WhatsApp engagement drove 3.5× higher conversion rates compared to usual channels, and 7× more quality leads (people who showed purchase intent). In terms of revenue, the bot’s interactive approach contributed to about $2.5 million USD in sales during that short span. Those numbers are huge, highlighting how a well-crafted conversational experience can directly impact the bottom line.

Flipkart’s use of a celebrity-inspired chatbot on WhatsApp combined entertainment with utility – a winning formula for customer engagement. It addressed a key pain point during big sales (decision paralysis and information overload) by guiding users in a fun way. For marketers, this example underscores the importance of personalization and interactivity. Rather than blasting generic sale messages, Flipkart created a two-way communication that felt tailored and helpful, which in turn boosted conversions significantly.

Example 7: Saffola – “Beat The Crave” Healthy Eating Coach

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Saffola, a leading edible oil and health foods brand in India, came up with an ingenious WhatsApp campaign called “Beat The Crave.” This campaign served as a digital nutritionist of sorts, helping consumers resist unhealthy snack cravings – and of course, subtly promoting Saffola’s healthy products along the way.

Here’s how it worked: Users interested in healthier eating could sign up by sending a message or through Saffola’s website to join the Beat The Crave WhatsApp service. Once subscribed, they gained access to a “digital audio buddy” on WhatsApp – essentially a chatbot that would interact with them when cravings struck. If a user felt tempted by junk food, they could message the bot, and it would respond with encouragement and distractions.

The bot sent pre-recorded positive reinforcement messages, quick healthy recipes or snack ideas, nutritional tips, and even fun content like puzzles or a custom rap song about staying fit. All of this was aimed at diverting the user’s mind from the unhealthy snack and reinforcing their resolve to eat better.

The campaign struck a chord because it felt like a friendly coach in your pocket. Over the course of the initiative, Saffola’s WhatsApp bot had helped users beat nearly 1,000,000 cravings (as measured by interactions). It also garnered about 6,000 subscribers on WhatsApp who actively used the service. Most impressively, Saffola reported a 483% increase in sales of their healthy foods and drinks, which they attributed to the campaign’s success in keeping people engaged and thinking about healthier choices.

“Beat The Crave” is a standout example of providing real value to consumers via WhatsApp. Saffola wasn’t just advertising a product; they were solving a problem (snack cravings) in a genuinely helpful way. In doing so, they kept Saffola’s brand and products top-of-mind whenever someone got hungry. This campaign illustrates the potential of WhatsApp for interactive, habit-forming marketing. By integrating into users’ daily routines and offering on-demand support, a brand can create a very personal connection that translates into loyalty and sales.

Example 8: Maggi Germany – “Chef in Your Kitchen” Cooking Courses

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Maggi, the well-known NestlĂ© brand famous for soups, noodles, and seasonings, used WhatsApp to run a cooking campaign in Germany that closely involved its customers. Around 2022, Maggi launched a WhatsApp-based interactive cooking course featuring a virtual assistant named “Kim”. The goal was to engage users by helping them learn new recipes and cooking skills using Maggi products, thereby boosting brand engagement and loyalty.

In this “Chef in Your Kitchen” campaign, users could sign up to receive a series of recipe lessons via WhatsApp. Once enrolled, Kim (the chatbot chef) would send step-by-step cooking instructions, how-to videos, and tips each day – almost like having a personal chef tutor messaging you. Participants could ask questions if they got stuck, and the bot would provide answers or additional guidance, making it an interactive two-way experience. The course covered a variety of dishes, incorporating Maggi spices or bouillons in the recipes naturally.

The campaign was very successful in terms of engagement metrics. In the first 8 weeks, users exchanged over 200,000 messages with Maggi’s WhatsApp assistant. Surveys conducted after the campaign showed a 4.2-point lift in ad recall and a 3-point lift in campaign awareness for Maggi among participants – meaning people not only remembered Maggi’s messaging but also became more aware of the brand’s offerings. These are significant lifts for a mature brand in a short time frame.

Maggi’s approach highlights how educational content can be delivered in a bite-sized, conversational format via WhatsApp. By turning recipes into an interactive course, Maggi positioned itself as a helpful kitchen companion rather than just a product on the shelf. For brands in the food and beverage sector, this is a great case study on using WhatsApp to share value-added content (like recipes, tips) that naturally tie in your product. It fosters a deeper connection with consumers – after all, if Maggi helped someone cook a great meal, they’re likely to have positive associations with the brand.

Example 9: Sephora – “Beauty Tips on WhatsApp” Personal Advisor

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Sephora, a leading beauty retailer, is known for staying ahead in digital marketing. One of its initiatives involved using WhatsApp to act as a personal beauty advisor for customers. In this campaign, Sephora invited users to sign up for “Beauty Tips on WhatsApp.” Subscribers would receive regular tips, tutorials, and product recommendations curated by Sephora’s beauty experts, right in their WhatsApp chats.

For example, a user might get a morning message with a skincare tip of the day, or a short makeup tutorial video for an upcoming holiday look. Sephora also used the channel to share exclusive offers or product launches with these opted-in customers – essentially a VIP list for WhatsApp subscribers. What made this campaign effective was the personal and interactive touch: users could ask questions (“What shade of foundation would suit me if I have olive skin?”) and get responses or be directed to a specialist for consultation. It wasn’t just broadcasting messages; it opened a two-way communication channel with customers.

This approach helped Sephora foster deeper engagement and loyalty. Customers felt they had a beauty consultant on call. It drove more store visits and online orders too – for instance, if the tip was about achieving a certain look, it often came with a gentle nudge like “These are the products you’ll need, available at Sephora [with a link].” By providing value (useful advice) first and promotions second, Sephora struck the right balance.
This campaign underscores how WhatsApp can be used for personalized content marketing. In an age where consumers crave authenticity and help rather than just ads, Sephora’s use of WhatsApp to deliver expert guidance is a smart strategy. Any brand that has an educational or advisory aspect (be it beauty, fitness, personal finance, etc.) can leverage messaging apps to become a trusted advisor to its audience, thereby building brand trust and driving sales in the long run.

Example 10: Pringles – “Emoji Language” Challenge

Pringles, the popular snack brand, tapped into the emoji craze with a WhatsApp campaign aimed at younger consumers. The Pringles Emoji Challenge was a fun contest run via WhatsApp where participants were asked to communicate using only emojis in their messages to the brand. The idea aligned with Pringles’ playful brand image and got people creatively engaged.

Here’s how it worked: Pringles set up a WhatsApp number and announced that fans could send them a message composed entirely of emojis, describing anything – a story, how they feel about Pringles, a joke, etc. Pringles' social media team (or chatbot) would then decode the message and reply, often with a humorous interpretation or a matching emoji response. The best or most creative emoji messages stood a chance to win Pringles goodies or be featured on Pringles’ social channels.

This campaign did not rely on any heavy content; it simply leveraged how ingrained emojis are in daily communication. It turned a simple WhatsApp interaction into a game that resonated particularly with teens and young adults. The outcome was increased user interaction and a lot of shareable moments – many participants took screenshots of their funny emoji conversations with Pringles and shared them on platforms like Instagram, amplifying the reach. By the end, Pringles saw a solid uptick in brand mentions and engagement among the target demographic, and it positioned the brand as tech-savvy and fun-loving.

The Pringles Emoji Challenge exemplifies low-cost, high-engagement marketing on WhatsApp. You don’t always need a complex bot or detailed content; sometimes, a quirky idea that invites user creativity is enough. It’s also a reminder that meeting your audience in the communication style they love (in this case, emoji language) can make your campaign feel more organic and user-driven.

Example 11: Burberry – “Fashion Show Exclusives” Broadcast

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Luxury fashion house Burberry has been an early adopter of digital channels, and WhatsApp was no exception. Burberry used WhatsApp to offer fans exclusive behind-the-scenes access to its runway shows. For a London Fashion Week event, Burberry invited people to sign up (via a special link or QR code) to a WhatsApp group or broadcast list. Those who opted in would receive real-time updates from the fashion show, including backstage photos, videos of models getting ready, and first-look images of the new collection.

This campaign made participants feel like VIP insiders. While only a select crowd attends the physical fashion show, Burberry’s WhatsApp subscribers around the world could virtually attend through their phones. For example, moments after a model hit the runway in a new Burberry trench coat, a subscriber might get that look’s photo with a note, “Look 5: the new heritage trench, up-close.” There were also personal touches like messages from Burberry’s creative director about the inspiration behind the line, or short clips showing the bustling backstage atmosphere.

By using WhatsApp, Burberry achieved an intimate, personal form of broadcasting. Unlike public social media posts, these felt like texts from a friend at the event. The exclusivity of the content (not posted elsewhere immediately) made brand loyalists and fashion enthusiasts eager to join. As a result, Burberry strengthened its community of followers and generated more conversation around its show. It also translated to commerce – by including links or info on when items would be available, they saw pre-orders and inquiries come in for the new collection pieces featured.

Burberry’s WhatsApp initiative is a great example of event-based marketing on messaging apps. It shows how brands can leverage WhatsApp for product launches or live events, providing a richer experience than what general social media might allow. In doing so, Burberry not only increased engagement but also reinforced its brand’s aspirational status by giving fans a peek behind the curtain. Other brands can emulate this by using WhatsApp for product drops, live Q&As during events, or any scenario where a more personal live feed would enhance the customer experience.

Example 12: Domino’s – “Order Tracking” Notifications

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Domino’s Pizza has always prided itself on efficient delivery and tracking (famous for its pizza tracker). In some markets, Domino’s took customer convenience a step further by integrating WhatsApp for order tracking updates. When a customer placed an order, they had the option to receive notifications on WhatsApp about their pizza’s journey – from the oven to their doorstep.

For instance, after ordering, a customer might get a WhatsApp message: “👹‍🍳 Your Domino’s order #1234 is being prepared.” Later, another message: “🍕 Good news, your pizza is out for delivery with John (delivery expert). ETA 20 minutes. Track: [link].” These real-time updates on WhatsApp meant customers didn’t have to download a separate app or continually check a website; the info came right to their chat. Customers could even ask questions or respond if needed (like providing additional directions to their address), making it a two-way communication if necessary.

The impact of using WhatsApp for tracking was higher transparency and customer satisfaction. Customers found it reassuring to get timely updates on a platform they frequently use. It reduced the anxiety of “where’s my food?” and the need to call the store. Domino’s also benefited – fewer inbound calls and a smoother delivery process. In markets like India and parts of Europe where WhatsApp is ubiquitous, Domino’s saw a positive response to this service. It reinforced Domino’s image as a tech-forward company that adapts to customer preferences.

This example underscores a simple but effective use of WhatsApp: customer service and operational updates. While not a flashy “campaign” in the promotional sense, it’s very much a marketing win because it improves the overall customer experience. Happy customers are the best marketing, after all. Any business that provides delivery or appointment-based services (food, e-commerce, logistics, healthcare, etc.) can consider WhatsApp notifications to keep users informed in real time. Just ensure you have user consent for messaging and provide an easy opt-out, since respect for customer preferences is crucial on private messaging channels.

Example 13: Dior – “Jisoo’s Exclusive Circle” Influencer Chatbot

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In an industry-first luxury campaign, Dior Beauty launched an exclusive WhatsApp experience in 2022 featuring global ambassador Jisoo (from K-pop group Blackpink). This four-day campaign was designed to promote the new Dior Addict lipstick, and it gave fans a chance to “chat” with Jisoo on WhatsApp – a huge draw for millions of her followers.

Here’s how Dior executed it: They announced the campaign on Instagram, inviting Dior’s social media followers to join Jisoo’s “exclusive WhatsApp group.” Interested users clicked through to a landing page to sign up with their WhatsApp number. Once the campaign started, participants began receiving messages that appeared to come from Jisoo herself.

Using a sophisticated chatbot persona, Dior sent themed videos, behind-the-scenes photos, and voice notes of Jisoo talking about the new lipstick and sharing bits of her life as a Dior ambassador. Users could choose what content they wanted more of (e.g., “Reply with 1 to see a day-in-the-life video, 2 for a makeup tutorial,” etc.), creating a personalized experience. The chatbot also dropped exclusive links – for example, early access to purchase the lipstick or an Instagram AR filter that fans could try.
The scale of this campaign was massive: Dior opened it up to 9.6 million Instagram followers and saw an enormous opt-in rate because the chance to connect with Jisoo was irresistible. 

Fans were thrilled to get “messages” from a celebrity on WhatsApp, and social media buzzed with screenshots of the chats. For Dior, the campaign achieved multiple objectives: it humanized the brand through an influencer, drove e-commerce by linking directly to product purchases, and positioned Dior as an innovator in digital marketing. According to Dior and its tech partner, this was the first time a luxury brand used WhatsApp in such a way – blending influencer marketing with interactive chat.

The Dior x Jisoo campaign is a blueprint for leveraging star power on WhatsApp. It shows that consumers – especially younger ones – are eager for interactive, storytelling experiences with their idols and brands. By using a chatbot to scale the interaction, Dior managed to keep it one-on-one in feel, but one-to-many in execution. 

Other brands can replicate this by using notable personalities or brand characters in a WhatsApp chatbot to engage fans with content, quizzes, or exclusive drops. The key is to make the experience feel special (limited-time, exclusive content) and true to the influencer’s voice, so it maintains authenticity.

Example 14: IKEA – “WhatsApp Catalog” Interactive Shopping

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IKEA, the global furniture retailer, experimented with WhatsApp as a channel for product discovery and shopping assistance. In select markets, IKEA created a “WhatsApp Catalog” campaign, where customers could browse certain products and get information simply by chatting on WhatsApp. This was particularly useful when IKEA launched new collections or during the holiday season, when people needed gift ideas and shopping convenience.

For example, a user could send a message saying “Hi, I’m looking for a study desk” to IKEA’s WhatsApp number. The chatbot (or a human agent in some cases) would reply with a few questions or options: “Sure! Do you prefer a modern or traditional style?” Based on the  answers, it would then share pictures and details of a few desks from the IKEA catalog. Users could ask about dimensions, colors, stock availability, and even see customer reviews – all through quick WhatsApp exchanges. Once the user found something they liked, the bot could provide a direct link to the product page for purchase, or even assist in adding it to cart within the chat if integrated.

This campaign essentially brought the retail browsing experience into a chat window. It proved convenient for customers who didn’t want to download the full app or navigate the website. It was also a more conversational way to shop, almost like texting a store associate for recommendations. IKEA saw a higher engagement rate with certain customer segments through this channel – for instance, busy professionals found it handy to just message and get what they need without scrolling through hundreds of items themselves. It also helped reduce decision overwhelm by curating a few choices based on user inputs.

The WhatsApp Catalog example demonstrates how brands can utilize messaging for conversational commerce. It’s akin to having a personal shopper at scale. For businesses, even if you can’t implement full shopping cart integration in WhatsApp, you can still use it to nurture leads – share product info, answer queries promptly, and then direct customers to your checkout page. As WhatsApp rolls out more business features (like product catalogs and payments in chat), this kind of campaign will likely become even more powerful for driving sales.

Example 15: McDonald’s – “Order via WhatsApp” Convenience Drive

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McDonald’s, the fast-food giant, has continually adapted to customer preferences in ordering. In late 2020, McDonald’s India (Delhi NCR region) introduced WhatsApp-based ordering to make it easier for customers to place orders for delivery. This initiative is a great example of using WhatsApp to streamline the purchase process.

To use it, customers simply had to send “Hi” on WhatsApp to McDonald’s official number. The ordering system would then automatically respond with a menu link or interactive menu. Customers could tap the link to browse the menu within WhatsApp (or in a web view) and add items to their cart. After finalizing the selection, they’d provide their address and contact (if not already known), all through guided steps in the chat. Once the order was confirmed, an invoice and order number would be sent via WhatsApp, and the food would be prepared and delivered as usual. Essentially, this removed the need to call a store or use a separate app – everything happened in a simple chat flow.

The convenience factor was immediately evident. Many customers found this ordering-by-text approach more natural, since WhatsApp is such a routine part of daily life. For McDonald’s, it meant capturing orders from people who might not have their app installed or who found it cumbersome to navigate. It likely increased order frequency from certain customer groups (like office workers who could quickly WhatsApp their lunch order). Moreover, McDonald’s could integrate promotions into the chat – for example, after an order, the bot might say “Thanks! BTW, we have a 20% off on fries for WhatsApp orders this week, would you like to add?” making up-sells easy.
This McDonald’s campaign highlights the broader trend of conversational ordering. Whether it’s food, retail, or services, enabling customers to simply send a message to get what they want removes friction. It feels like messaging a friend to ask for something. 

Of course, setting up a robust backend to handle orders and payments is crucial here, but once in place, it can drive both sales and customer satisfaction. The key takeaway: meet customers on the platforms they already use, and make the buying process as chat-simple as saying “I want this, please.”

Example 16: KLM Royal Dutch Airlines – “Travel Updates & Feedback”

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KLM, the flagship airline of the Netherlands, is renowned for its smart use of social media and messaging for customer service. On WhatsApp, KLM launched a campaign to improve customer experience by providing flight updates and collecting feedback via chat. This wasn’t a one-time promotional campaign but an ongoing service enhancement that doubled as a marketing differentiator for the airline.

After booking a flight, KLM passengers could opt in to receive their booking confirmations, check-in notifications, boarding passes, and flight status updates on WhatsApp (in addition to email). For example, a day before the flight, a user might get: â€œđŸ›« Hi John, this is KLM. Reminder: your flight KL123 from Amsterdam to New York departs tomorrow at 10:35 AM. Here’s your boarding pass [image]. See you at Gate D5!” During travel disruptions or delays, WhatsApp messages kept passengers informed in real time – information they might otherwise miss in email. This proactive communication was highly valued by travelers.

Furthermore, after the flight, KLM used WhatsApp to send a brief survey or feedback request. A few hours or a day post-flight, a passenger might receive a message: “✈ Hope you had a good flight with KLM! We’d love to hear about your experience. Was everything to your satisfaction? (Reply 1 for Yes, 2 for No).” If someone responded with a 2 (No), the chatbot (or agent) could follow up asking what went wrong or how KLM could improve. This immediate, conversational feedback mechanism helped KLM quickly address issues and demonstrate that it cares about customers’ opinions.

The result was a noticeable uptick in customer satisfaction scores for KLM’s communication and service recovery. Passengers felt taken care of, and any minor issues often got resolved before they escalated, thanks to the rapid feedback loop. Additionally, having many interactions on WhatsApp reduced strain on call centres as customers had less need to call for basic info.

KLM’s use of WhatsApp showcases how personalized customer service can also serve as marketing. When an airline is known for smoothly communicating and handling concerns via convenient channels, that becomes a selling point for flyers. This example encourages businesses to think beyond pure promotion – using WhatsApp (or any messaging app) for timely service updates, feedback, and support can greatly enhance your brand’s reputation and customer loyalty. A satisfied customer is likely to become a repeat customer and even an advocate, which is the end goal of all marketing.

Benefits of WhatsApp Marketing Campaigns

1. Direct and Personalized Communication

WhatsApp allows businesses to send messages, images, videos, and even voice notes straight to a customer’s phone in a one-on-one chat. This creates a sense of personal connection and intimacy. Communications can be tailored with the customer’s name, past purchase info, or relevant offers, which fosters trust and loyalty between the brand and the customer.

2. High Engagement and Open Rates

WhatsApp messages are notoriously engaging – as noted, they can have around a 98% open rate. Most users read their WhatsApp messages within minutes of receipt. By leveraging this high attentiveness, marketing campaigns on WhatsApp often see faster and higher response rates than channels like email or social media. Customers are also more likely to reply or take action because the chat format encourages interaction.

3. Rich Multimedia Content

WhatsApp isn’t limited to text. Brands can share photos, videos, GIFs, audio clips, documents, and even interactive buttons. This multimedia capability means your campaigns can be more engaging and informative – from product demo videos, tutorial images, to PDF catalogs. Rich content helps in capturing attention and conveying your message effectively (for example, showing a product in use rather than just describing it).

4. Cost-Effective & Efficient

Marketing on WhatsApp can be very cost-effective, especially compared to traditional advertising or SMS campaigns. Sending messages (especially via the WhatsApp Business API) has a low cost relative to the potential return. There’s no need to design expensive creatives for billboards or TV – often a well-crafted message or chatbot can do the job. Plus, automation (through chatbots) saves time and resources by handling queries and broadcasting messages to many users at once.

5. Global Reach with Local Flavor

WhatsApp is used in over 180 countries, making it a global platform. Brands can reach customers across geographies instantly. At the same time, campaigns can be highly localized – you can send region-specific promotions, use local languages, and cater to local events or holidays. This combination of global reach and local targeting is a unique benefit. For instance, a brand can run a worldwide campaign but personalize content for each user’s locale or language, all through one platform.

6. Interactive Two-Way Engagement

Unlike many marketing channels that are one-way, WhatsApp is inherently a two-way communication platform. Campaigns can invite responses, questions, and participation from users. This interactivity leads to more meaningful engagement. Customers don’t feel like they’re being advertised at; instead, they’re in a conversation with the brand. This can yield valuable feedback, viral UGC content, and deeper insights into customer preferences.

Key Elements of a Successful WhatsApp Marketing Campaign

  1. Set Clear Goals
    Decide what you want to achieve: more sales, brand awareness, event promotion, loyalty, or feedback. Your goal determines campaign structure – e.g., discounts and CTAs for sales, quizzes/polls for engagement.
  2. Target the Right Audience
    Segment contacts by demographics, interests, or purchase behavior instead of blasting everyone. Send VIPs exclusive offers, and inactive users re‑engagement messages. Relevant, personalized content gets better results.
  3. Craft Conversational Content
    Keep it short, friendly, and personal – like talking to one customer. Use a hook in the first line, highlight benefits, and add a clear call‑to‑action (“Tap for details,” “Reply YES for coupon”). Use emojis sparingly to boost warmth.
  4. Use Multimedia & Interactive Tools
    Images, GIFs, voice notes, or videos grab attention faster than text. Leverage WhatsApp’s quick‑reply buttons and list messages to simplify engagement and improve response rates.
  5. Deliver Real Value
    Always consider: “What’s in it for the customer?” Share exclusive deals, early access, useful tips, or fun content. Incentives and perks keep subscribers engaged instead of muting you.
  6. Get Timing & Frequency Right
    Send messages when your audience is active, keeping time zones in mind. Don’t overdo it – a handful of campaign updates or a weekly/monthly message works best. Prioritize quality over quantity.
  7. Measure & Improve
    Track delivery, read, and click‑through rates. Listen to replies and feedback. Monitor unsubscribes and adapt content or timing accordingly. Keep testing and refining for better performance.

Tips for Implementing Your Own WhatsApp Marketing Campaign

  1. Build an Opt-In List
    Only message users who have consented. Promote your WhatsApp channel via website, social media, and email. Offer incentives like discounts for sign-ups. Use click-to-chat links or QR codes with a clear value proposition.
  2. Optimize Profile & Greetings
    Complete your Business profile with brand name, logo, description, website, and hours. Add a friendly greeting message to welcome new chats and set the right tone.
  3. Use Chatbots for Automation
    Chatbots can handle FAQs, orders, demos, or sequential campaign flows, ensuring 24/7 responsiveness. Always let users know they’re speaking to a bot and allow an option to connect with a human agent.
  4. Be Consistent, Not Spammy
    Stick to promised frequencies (weekly tips, daily event updates) so users know what to expect. Avoid over-messaging; set a rhythm of a few messages per month outside campaigns.
  5. Respect Privacy & Provide Exit Options
    Never add users without consent or misuse data. Clearly offer an opt-out (e.g., “Reply STOP to unsubscribe”) and honor requests immediately. Respect builds long-term trust.
  6. Test Before Launch
    Run internal tests to check media, links, buttons, formatting, and notification previews. Ensure opt-in works smoothly and response handling is ready before going live.
  7. Key Mindset
    Treat WhatsApp as a conversation, not just a broadcast channel. With planning, respect, and user-first communication, it can become one of your most effective marketing tools.

Conclusion

WhatsApp marketing gives brands a direct, personal way to connect with customers, blending relationship building, storytelling, sales, and service in one chat interface. From examples like Unilever, Netflix, and Dior, we see how interactive campaigns and conversational content can engage audiences in ways traditional channels can’t.

Success comes from putting customer experience first. Define clear goals, segment your audience, and keep messages relevant and personalized. Share concise, engaging content that offers real value—whether exclusive offers, useful tips, or entertaining interactions. Use WhatsApp’s rich media features like images, videos, voice notes, and quick-reply buttons to make campaigns interactive and memorable.

Always respect the channel: gain consent, give easy opt-outs, and balance frequency to avoid spam. A single thoughtful message can delight, while over-messaging risks losing trust. Quality wins over quantity.

With WhatsApp, businesses get a rare chance to create a direct, trusted line to their audience. Done right, it boosts conversions, builds loyalty, and delivers the personal touch customers appreciate. The platform is still evolving, so creativity and authenticity will set your campaign apart—making it not just effective, but unforgettable.

A smart WhatsApp marketing campaign is the one that is customer-centric, conversational, and goal-driven – can propel your brand’s success and help you stand out in the crowded market. It’s a tool that meets customers where they already are, making your marketing feel less like marketing and more like a helpful, friendly dialogue. Embrace that, and you’ll be well on your way to WhatsApp marketing wins in this digital landscape.

1. How can I measure the success of my WhatsApp marketing campaign?

1. Track open rates, click-throughs, conversions, and promo code redemptions.
2. Check engagement: replies, response rates, and conversation length.
3. Collect user feedback through comments or quick surveys.
4. Measure subscriber growth and sales uplift during the campaign.

2. How do I start a WhatsApp marketing campaign for my business?

1. Set up WhatsApp Business (app or API) with a full profile.
2. Build an opt-in subscriber list with clear benefits.
3. Plan concise, value-driven messages and schedule.
4. Test content, links, and flows before launch.
5. Launch, monitor metrics, and refine future campaigns.

WhatsApp is one of the most widely used messaging apps that helps us stay connected with our loved ones. It helps us stay connected even beyond borders and different time zones. However, ever had a chat suddenly go silent on WhatsApp, with profile pictures and last seen vanished? You’ve likely been blocked, and while it feels permanent and frustrating too, there are clever methods to reconnect.

Here’s a clear, actionable guide on how to detect blocks and what to do next.

How to Know that Someone has Blocked you on WhatsApp

Wondering how to know if a contact has blocked you on WhatsApp Messenger? These are some hints to look for:

  1. You cannot view the user’s profile picture.
  2. The user’s last seen or online status is unavailable to you.
  3. When you send messages to the user who has blocked you, you can only see one tick mark beside the message, which means the message was sent. But you cannot see two tick marks, meaning the message was not delivered.
  4. Calls don’t go through, and all attempts to call fail.

If you notice these issues while contacting a user, the contact has blocked you.

Best Methods on How to Unblock Yourself on WhatsApp

1. Delete and Reinstall Your WhatsApp Account

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  1. Open your WhatsApp > Settings > Account > Delete My Account.
  2. Enter your registered number and confirm deletion.
  3. Reinstall WhatsApp from the App Store/Play Store.
  4. Register with your old number and restore your backup (if you have one).
  5. After reinstalling, your block status resets and you may reappear in chats.

Pros and Cons

  1. Pros: Quick way to reset block status.
  2. Cons: All chat history and groups are erased unless backed up

Tip: Back up chats first: This wipes all messages and group memberships.

This process can be done on any smartphone with Android or iOS. 

After completing this process, your temporary cache files will be deleted from your mobile phone. So now you can reinstall the app and set up a new account to start messaging again. This is one of the most effective methods of how to unblock yourself on WhatsApp.

2. Use Group Messaging with Mutual Friends

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  1. Initiate the step by asking a mutual contact who can access both you and the blocker to create a new group.
  2. Communicate through the group, even if blocked individually.
  3. The mutual contact can leave the group after setup; however, the group itself remains.

This method enables communication despite restrictions. And you don't need account deletion or extra phone numbers.

3. Using Dual WhatsApp Application

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Another very effective and easy method to contact someone who has blocked you is dual WhatsApp. 

Use device features like “Dual Apps” or “App Clone.”

  1. You must enable dual apps on your Android Mobile phones to follow this method. This feature is available on most Android phones. 
  2. Now register another WhatsApp with a new phone number. 

Tip: Keep your new number handy for future reconnections.

That’s it, you are good to go! Now, you can reconnect with the person who has blocked you. This is one of the easy ways for Android Users to Unblock themselves on WhatsApp.

Best Practices and Warnings

Read More: How to Avoid WhatsApp Banning your Account

Test these actionable methods, prioritize respectful contact, and always back up your chats. Face blocks and turn silent chats into positive, resolved conversations. Wishing you many happy conversations!

1. Does deleting WhatsApp erase conversations?

Yes, unless chats are backed up beforehand via Google Drive or iCloud.

2. Can group chat bypass a block?

Yes, the blocked contact receives messages in shared groups.

WhatsApp is not just a messaging tool; it is a global content phenomenon. With over 2.7 billion users and nearly 500 million daily Status viewers in 2025, WhatsApp Status rivals Instagram Stories and Facebook Reels as a top short-form media platform. Marketers, creators, and everyday users rely on Status to share and capture memories, viral videos, and business updates.
But Status posts disappear in 24 hours. If there’s a family memory, a trending video, or business content worth saving, these proven, up-to-date methods will help, securely and responsibly, across Android, iPhone, and PC.

What is WhatsApp Status?

WhatsApp Status is a feature that allows users to share photos, videos, and text-based updates that disappear after 24 hours. Similar to other social media platforms, such as Instagram Stories and Snapchat, WhatsApp Status provides a way for users to express themselves creatively and share moments with their contacts. You can find a diverse range of content on WhatsApp Status, including personal photos, funny videos, inspirational quotes, and much more.

Why Download WhatsApp Status?

Downloading WhatsApp status updates can be advantageous for several reasons.

Legal Considerations

Before we dive into the methods of downloading WhatsApp statuses, it’s essential to address the legal considerations. While downloading WhatsApp statuses for personal use is generally considered acceptable, it’s crucial to respect the privacy and rights of others. Always obtain permission from the uploader before downloading and sharing their status updates.

Moreover, be cautious of copyright infringement. If the status contains copyrighted material, it’s advisable not to download or distribute it without proper authorization. Respect intellectual property rights and use downloaded statuses responsibly. And most importantly, avoid using mods like GBWhatsApp or WhatsApp Plus—they may cause account bans

Methods to Download WhatsApp Status

There are several methods available to download WhatsApp statuses, each with its own pros and cons. Let’s explore 6 common methods that will enable you to save those captivating status updates:

Method 1: Take a Screenshot (Best for Images)

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The quickest way to save image statuses is simply by taking a screenshot.

Pro tip: Crop the screenshot later to remove the WhatsApp UI elements.

Method 2: Using a File Manager

One of the simplest ways to download WhatsApp statuses is by utilizing a file manager app on your smartphone. This method is suitable for Android users, as it allows direct access to the media files stored in WhatsApp’s cache.

When you view a status, WhatsApp temporarily saves it in the hidden .Statuses folder.

Steps:

  1. Open any File Manager app.
  2. Go to Internal Storage → WhatsApp → Media → .Statuses.
  3. Copy the image/video to another folder.

Note: On some devices, you need to enable “Show Hidden Files” to view this folder.

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Using a file manager app provides a convenient way to access and download WhatsApp statuses without the need for additional apps. However, it’s important to note that this method requires you to act quickly and download the status before it disappears after 24 hours.

Method 3: Use the WhatsApp Status Saver app

There are apps built for seamless, bulk-saving of WhatsApp Status.

Method 4: Screen Recording

If you are unable to directly download WhatsApp statuses using the previous methods, screen recording can be an effective alternative. By recording your screen while viewing the status, you can capture the content and save it as a video file on your device.

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To download WhatsApp statuses using screen recording, follow these steps:

  1. Ensure your device has a built-in screen recording feature or download a reliable screen recording app from the app store.
  2. Open the screen recording app or activate the built-in screen recording function.
  3. Go to the WhatsApp app and navigate to the “Status” section.
  4. Play the status you want to download.
  5. Start the screen recording process and ensure the status is fully visible on your screen.
  6. Wait for the status to finish playing and then stop the screen recording.
  7. The recorded video will be saved in your device’s gallery or in the designated folder of the screen recording app.

Screen recording allows you to capture both photos and videos shared as WhatsApp statuses. However, keep in mind that this method records the entire screen, including notifications and other app activities. It’s recommended to trim the recorded video to remove any unwanted portions before saving or sharing it.

Method 5: Use WhatsApp Web/Desktop

This is one of the newest and easiest methods in 2025.

Steps:

  1. Log into WhatsApp Web.
  2. Open the Status you want to download.
  3. Right-click → Save image as
 or Save video as
.

Perfect for users who prefer managing WhatsApp on PC.

Method 6: Asking the Uploader

In some cases, the simplest and most respectful way to download a WhatsApp status is by directly asking the uploader for permission. If you come across a status that you’d like to save, reach out to the person who posted it and kindly request their permission to download it. Many individuals are happy to share their statuses if asked politely.

By asking the uploader, you not only ensure that you have their consent but also provide an opportunity for engaging in a conversation and strengthening your relationship. Personal interaction and communication can enhance the bond between friends, family, and acquaintances.

Tips for Successful WhatsApp Status Downloads

While the methods mentioned above offer various ways to download WhatsApp statuses, it’s essential to keep the following tips in mind for a seamless and successful experience:

Tip 1: Act Quickly

WhatsApp statuses disappear after 24 hours, so it’s crucial to act quickly if you want to download a specific status. Regularly check the Status section and promptly download any statuses you wish to save before they expire.

Tip 2: Ensure Sufficient Storage Space

Before downloading WhatsApp statuses, ensure that your device has enough storage space to accommodate the saved statuses. High-resolution photos and videos can occupy a significant amount of storage, so periodically clear unwanted files or consider transferring them to external storage devices.

Tip 3: Maintain Privacy and Respect

Respect the privacy and rights of others when downloading WhatsApp statuses. Always seek permission from the uploader before saving or sharing their content. Additionally, avoid sharing sensitive or private statuses without explicit consent.

Tip 4: Use Reliable Downloading Tools

When utilizing third-party apps or websites for downloading WhatsApp statuses, choose reliable and reputable tools. Look for apps with positive reviews and a significant user base. Similarly, for websites, ensure they have secure connections (HTTPS) and transparent privacy policies.

Tip 5: Keep Your Apps Updated

To ensure a smooth and secure experience, keep your WhatsApp, file manager app, screen recording app, or any other related tools up to date. Regular updates often include bug fixes, security patches, and improved compatibility with the latest versions of WhatsApp.

Conclusion

WhatsApp statuses provide an exciting way to share and engage with others. By following the methods and tips discussed in this comprehensive guide, you can effortlessly download WhatsApp statuses and preserve those special moments. Remember to respect the privacy and rights of others, seek permission when necessary, and use reliable tools for a smooth and enjoyable experience. Happy downloading!

If you use WhatsApp for business or marketing, tools like SendWo can take it to the next level with bulk messaging, AI chatbots, and automation, helping you engage customers better.
Try Sendwo today and unlock the power of WhatsApp marketing beyond personal use!

1. Can I download WhatsApp Status without any app?

Yes. Use screenshots (for images), screen recording (for videos), or WhatsApp Web on desktop.

2. Is it safe to use third-party status downloader apps?

Only if downloaded from official app stores. Avoid suspicious APK files.

3. Will WhatsApp notify someone if I download their status?

 No. WhatsApp doesn’t alert the user. Only they can see that you viewed their status.

4. Can I download WhatsApp Status on iPhone?

Yes. Use screenshots, screen recording, or iOS status saver apps.

WhatsApp is one of the most popular messaging apps, currently used by around 2.7 billion people worldwide. With regular updates and upgrades, it is providing us with a more seamless messaging experience. Did you know that now you can send blank messages on WhatsApp? You must know how to send a blank message in WhatsApp. WhatsApp is introducing several exciting updates for you to have a fun chatting experience with your peers, and this one is surely one of them. We will guide you on how to send blank messages in WhatsApp. So keep reading to know more.

Why Would You Send a Blank Message in WhatsApp?

A blank message does not contain any alphabet or numerical characters, and no special characters as well. It is completely blank, with no text at all.

So, is there any particular reason to send a blank message to someone? Not really. But it surely is a fun update, and therefore you should know how to send blank message in WhatsApp.

Why would you send a blank text to someone? Well, you can send it to check if your internet connection is working. Besides such technicalities, you might have personal reasons as well.

Let us quickly understand some of the reasons:

How to Send Blank Message in WhatsApp?

Method 1: Copy-Paste Invisible Unicode Character

WhatsApp does not allow sending messages that are just empty spaces. But you can use invisible Unicode characters that look blank, yet WhatsApp treats as valid text.

Steps:

  1. Find a blank character using an online invisible text generator, such as "Zero Width Space" (U+200B), "Braille Pattern Blank" (U+2800), "Left-to-Right Mark" (U+200E), or "Hangul Filler" (U+3164).
  2. Copy the invisible character to your clipboard.
  3. Open WhatsApp, select a chat, and paste the character into the message box.
  4. Hit ‘Send’. The message will appear blank to everyone in the chat

Method 2: Use Online Blank Text Generators

Several free websites let you generate a blank message with just one click. Just search for an “invisible text generator” or “blank WhatsApp message tool” in your browser.

Steps:

Method 2: Apps for Sending Blank Messages (Optional)

If you want to send multiple-line blank messages or automate the process, dedicated apps like "Blank Text" or "Invisible Text" can help. These apps let you create custom blank messages for WhatsApp with different lengths.

Note: Always download well-reviewed apps and be cautious with permissions.

Does It Work on WhatsApp Web and Business?

Absolutely Yes

Are Disappearing Messages Similar to Blank Message?

No, they are not. Disappearing messages are very different from blank texts. It is also a feature on WhatsApp that many users avail for privacy purposes.

For this feature, you are required to set a timer that can range from 24 hours, 7 days, to 90 days, after which your messages will disappear unless they are kept. This feature will apply only to the messages you send after switching it on, and not to the previous messages you have already sent.

Note: The person you are chatting with, will be notified that you have switched on Disappearing Messages.

Final Thoughts

Sending a blank message on WhatsApp is a quick way to spark curiosity, play a harmless prank, or simply keep your chat fun and mysterious.

As per survey, blank messages got 27% higher curiosity-driven responses in group chats compared to regular texts. This shows why blank messages are more than just a prank—they can actually boost engagement.

So what are you waiting for? Use one of the tricks above and enjoy the benefits in personal messaging, while also boosting your marketing outreach with higher engagement, instant reach, and attention-grabbing conversations.

1. Can I send blank messages without third-party apps?

Yes. Just copy and paste an invisible Unicode character (like U+200E) into your WhatsApp chat box.

2. Can WhatsApp block blank messages in the future?

Unlikely, since Unicode characters are valid inputs. WhatsApp only blocks normal space-only messages.

Imagine you’re chatting on WhatsApp and suddenly see “This message was deleted” pop up. Curiosity kicks in – was it something important, or a juicy secret? You’re not alone in wondering how to read those deleted WhatsApp messages. It’s common to encounter the “delete for everyone” feature. WhatsApp introduced this feature a few years ago to let users unsend messages (now up to a 2-day window after sending). Officially, once deleted, the message is gone from the chat. 

But the good news is that there are workarounds to retrieve or view deleted WhatsApp messages.

In this comprehensive guide, we’ll explore how to see deleted messages on WhatsApp using several proven methods. We’ll cover solutions for both Android and iPhone, ranging from built-in notification logs to chat backups and clever tricks. You’ll learn 6 effective ways to read deleted WhatsApp texts. Let’s get started!

Understanding WhatsApp’s “Delete for Everyone” Feature

Before diving into the solutions, it helps to know what happens when a message is deleted on WhatsApp. The Delete for Everyone feature (introduced in 2017) allows a sender to remove a message from both their own and the recipient’s chat. When they do, WhatsApp replaces the original text with a placeholder that says “This message was deleted.” On the sender’s side, it shows “You deleted this message”. 

Importantly, WhatsApp’s servers and your app won’t show the deleted content in chat again by default. However, this deletion is often not truly permanent: the message data may still exist in your phone’s notification history or in a backup file. That’s why the methods below work – they tap into those residual data sources. It’s also worth noting the time limit for deletions.

As of now, WhatsApp lets users delete messages for everyone within roughly 48 hours of sending. 

This extended window means you might frequently encounter deleted-message notices in both personal and group chats. Human nature being what it is, we’re inclined to find out what was erased. Thankfully, if you act in time or have the right settings in place, you can recover that info. From Android’s notification logs to chat backups and third-party tools, let’s explore all the options step by step.

6 Ways to Read Deleted WhatsApp Messages (Android & iPhone)

Use these methods responsibly – remember that messages are often deleted for a reason (typos, wrong chat, or second thoughts), so respect privacy and use these tricks mainly to recover important information.

Method 1: Use Android’s Notification History to Catch Deleted Messages

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Android's Notification History setting, which can be accessed via system settings. Many Android phones have a built-in Notification History feature that can log incoming WhatsApp messages even if they are later deleted by the sender. Essentially, if your device recorded the message in a notification, you can still read it after deletion by checking this log. This method does not require any additional app – it’s a native Android feature. 

Keep in mind, you must have had notifications enabled for WhatsApp (and not opened the chat immediately) for the message to appear in the history. Also, notification logs are time-limited (usually 24 hours) on Android, so promptness is key.

How to check WhatsApp deleted messages via Notification History (Android):

  1. Open Android Settings and navigate to Apps & Notifications (or Notifications on some devices).
  2. Look for the Notification History option. On many phones, you can find it under Settings > Notifications > Notification history. If it’s not readily visible, use the Settings search bar to find “notification history.”
  3. Enable Notification History (if it’s not already on). Toggle it to start recording notifications. (If it was off, unfortunately, past messages won’t be recorded, but turning it on will help for future messages.)
  4. Once enabled, you’ll see a list of recent notifications. Scroll through and find WhatsApp notifications. Any deleted message will still appear here in chronological order with the original text.
  5. Tap on the WhatsApp notification entry to see the expanded message content (if needed). You can now read the message that was deleted in chat.

Limitations: This method works only for Android devices, since iPhones do not have an equivalent notification log feature. Additionally, the message must have triggered a notification (i.e., your phone wasn’t actively on that chat at the time). If you had WhatsApp open or the chat muted, no notification would be logged. 

Method 2: Restore WhatsApp Chat Backup (Android – Google Drive)

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If the deleted message is something you absolutely must retrieve (and you suspect it was important), leveraging WhatsApp’s chat backup is a reliable method. WhatsApp on Android can back up chats daily, weekly, or monthly to Google Drive (or local storage). If a message was deleted, but it was included in a recent backup, you can restore that backup to get the message back. Essentially, you’re turning back time on your WhatsApp to the moment of the last backup. 

This method works on both Android and iPhone, but the process differs slightly. We’ll cover Android/Google Drive here, and iPhone/iCloud in the next method.

Important: This method can only recover messages that were backed up before they were deleted. If the message was deleted before the last backup ran, it will not reappear from backup. Likewise, any new messages received after that backup will be lost when you restore. Use this method when the deleted message is worth the trade-off of possibly losing some recent messages (or you can warn friends you might lose recent texts during the restore).

How to recover deleted WhatsApp messages via Google Drive backup (Android):

  1. Check your last backup date/time: Open WhatsApp and go to Settings > Chats > Chat backup. Note the timestamp of the last Google Drive backup. If it’s after the message was sent but before it was deleted, the message should be in that backup. For example, if your last backup was this morning at 2 AM and the message was deleted at 5 PM yesterday, it will be in the backup. If you haven’t backed up since the message was deleted, you’re in good shape for this method.
  2. Uninstall WhatsApp: On your Android device, long-press the WhatsApp icon and choose Uninstall, or uninstall from the Play Store. (Don’t worry, this will not delete your Google Drive backup. But you should double-check you know your WhatsApp registered phone number and have access to receive the verification SMS again.)
  3. Reinstall WhatsApp: Go to the Google Play Store, download the latest WhatsApp Messenger, and install it fresh.
  4. Set up WhatsApp and restore chats: Open WhatsApp and go through the setup – enter the same phone number you used before. Verify it via the SMS code. WhatsApp will detect a backup on Google Drive and prompt you to Restore your chat history. Tap Restore and wait as it downloads your chats. This may take a few minutes if you have a lot of messages or media.
  5. Complete setup: After restoration, tap Next. Your chats will appear exactly as of the time of that backup. Browse the conversation where the message was deleted – you should find the message is back, as if it were never deleted (because the backup had it).

Once you’ve recovered the deleted message, you might consider saving its content elsewhere if needed. Note that any messages or media sent after the backup time (and before restoration) will not be present now. 

WhatsApp might attempt to re-download media from links if available, but recent messages from contacts will be missing. You can ask contacts to resend any important recent messages that got lost. This backup-restore method works best if the deleted message was recent and you haven’t had a newer backup overwrite the data.

Method 3: Restore WhatsApp Chat Backup (iPhone – iCloud)

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iPhone users can also take advantage of WhatsApp’s backup system – on iOS, WhatsApp backs up chats to iCloud (if enabled). The concept here is the same: if the deleted message exists in an iCloud backup, you can restore that backup to recover the message. The process will be similar to Android’s, with the main difference being that iCloud is used instead of Google Drive. Make sure you’re signed into the correct iCloud account that has the WhatsApp backup.

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How to see deleted WhatsApp messages via iCloud backup (iPhone):

  1. Verify last backup on iCloud: Open WhatsApp on your iPhone, go to Settings > Chats > Chat Backup. Check the date/time of the last backup. If the backup is from before the message was deleted (and after the message was originally received), then restoring it will bring the message back.
  2. Delete WhatsApp app: Tap and hold the WhatsApp icon on your iPhone, then choose Remove App > Delete App. This removes WhatsApp from your phone (your chats will be gone from the device, but your iCloud backup remains safe).
  3. Reinstall WhatsApp: Go to the App Store, search for WhatsApp, and install it again on your iPhone.
  4. Activate and restore: Launch WhatsApp and go through the initial setup. Enter your phone number (same as before) and verify it. WhatsApp will find the iCloud backup and ask if you want to Restore Chat History. Accept this and let it restore all your conversations from iCloud.
  5. Find the recovered message: After restoration, your WhatsApp will have all messages up to that backup point. Navigate to the chat where the deletion happened. You should now see the previously deleted message in place, as part of the history.

Tip: In the future, to avoid losing messages, consider enabling daily backups for WhatsApp. Many people keep it on daily auto-backup so that even if something is deleted, the nightly backup might catch it. Just remember that backups themselves can consume iCloud/Google Drive space and data, so adjust settings according to your needs.

Method 4: Use WhatsApp Web and “Inspect Element” (Advanced Trick)

This method is a bit technical, but some users have reported success with it. If you use WhatsApp Web on your computer (the web.whatsapp.com interface), there’s a chance that a deleted message’s content might still be retrievable from the web page’s code. Essentially, WhatsApp Web might not immediately purge the message text from the HTML code even though it shows “This message was deleted” in the chat window. By using your browser’s Developer Tools (Inspect Element), you might find the deleted text hidden in the page.

How to attempt reading deleted messages via WhatsApp Web:

  1. Open WhatsApp Web on a computer: On Google Chrome (or any modern browser), go to web.whatsapp.com. You’ll see a QR code. Scan it with your WhatsApp mobile app (in WhatsApp on your phone, go to Menu > WhatsApp Web and scan the QR). This will log you into WhatsApp Web on the browser.
  2. Navigate to the chat: Click the chat conversation where the message was deleted. You should see the “This message was deleted” indicator in the chat.
  3. Open Developer Tools (Inspect): Right-click anywhere on the chat background and select Inspect (in Chrome, this opens the DevTools panel). You’ll see HTML code for the page.
  4. Search the page code: Press Ctrl + F in the DevTools panel and search for keywords of the message or simply the word “deleted”. Sometimes, the text of the deleted message might still be present in the HTML (for example, it could be in an <span> element with something like aria-label="...message content..."). Look through the search results for any text that resembles the deleted message.
  5. Read or copy the message from code: If you do find the message text in the code, you can read it there. It might appear in plain text within a section of the HTML. It could be a bit tricky to find, but often just searching the chat for a unique word or phrase that you suspect was in the message can pinpoint it.

Keep in mind: This trick may not always work. It’s a bit of a loophole, and WhatsApp could patch it such that the content is removed from the web code immediately. 

Method 5: Read Deleted Messages through Quoted Replies

A WhatsApp chat showing "This message was deleted" in one bubble, and a quoted reply revealing the original message text ("Hello") in the gray box. Sometimes, the easiest way to see a deleted message is if someone replied to that message before it was deleted. WhatsApp’s reply/quote feature includes the original message text in the reply bubble. 

If a user deletes their message, the quoted text in any replies remains visible. In group chats, any participant might quote your message or someone else’s. Those quotes are not removed even if the original message is deleted. So by scrolling up, you might find that the message content is still readable as part of a reply thread.

How to use this trick: simply look for any replies around the time of the deleted message. For example, in a group chat, John sends a message, Jane quickly hits reply and says, “What do you mean by this?” quoting John’s message. If John then deletes his original message, the group will see “This message was deleted” in place of it – but Jane’s reply will still show the quoted text John wrote. 

By reading the quote in Jane’s message, everyone can infer what John’s deleted message was. This works similarly in one-on-one chats if you had quoted the other person’s message in a reply before they deleted it.

Steps to check for quoted deleted messages:

This method doesn’t require any settings or apps – it’s a natural part of WhatsApp’s functionality. Of course, it only helps if someone indeed replied to the message before it was deleted. In fast-paced group chats, this happens more often than you’d think. People tend to respond quickly, so the window to delete may not erase the memory from everyone’s screen. 

Also note, if you are the one who deleted a message you sent, and someone had replied to you, you yourself will still see your text in their quote. So, even to check your own deleted message, you could look at the chat from your recipient’s replies (if any). It’s a bit of a loophole in how deletion works: the quote is effectively a separate message that isn’t erased. Use it to your advantage when possible!

Method 6: Use Third-Party Apps to Save Deleted Messages (Android)

Several third-party apps claim to help you view deleted WhatsApp messages by capturing notifications or even monitoring WhatsApp data directly. Apps like Notisave, WhatsRemoved+, WAMR, and others are popular on Android for this purpose. 

Here’s how they generally work: once installed, you grant the app notification access. The app runs in the background, and whenever a WhatsApp message arrives, it logs that message (from the notification). If the sender deletes the message, you can open the logging app to still find the original content. Some of these apps even save media (images, videos) that were deleted, by immediately downloading or keeping copies of them.

While this sounds convenient, there are important risks and caveats. Privacy and security are the biggest concerns

These apps usually require extensive permissions – reading all your notifications (which may include OTPs, personal chats, etc.), accessing storage, and more. The data they collect could be sensitive. Not all apps are trustworthy; some might be littered with ads or even malware. In fact, many such apps have been called out as scams that don’t truly recover messages. 

WhatsApp’s end-to-end encryption means no external app can directly pull messages out of WhatsApp – they can only grab what’s shown in notifications. If a message didn’t trigger a notification (e.g., chat open or muted), these apps won’t have it either.

That said, if you still want to try this route (on Android only), here’s a general approach:

  1. Go to the Google Play Store and search for reputable notification history apps. Examples include WhatsRemoved+, Notisave, or WAMR. Check reviews and download counts to avoid very sketchy ones.
  2. Install the app and grant the required permissions (Notification access, and any others it asks for). Be cautious and read the privacy policy if possible.
  3. Let the app run in the background. It will start recording all incoming notifications, including WhatsApp messages.
  4. When a WhatsApp message gets deleted, open the notification logger app. Navigate to WhatsApp in its interface – you should see the notifications saved with the message content. For instance, WhatsRemoved+ will show a list of notifications and mark ones that were deleted so you know which messages got erased.
  5. You can now read the deleted message inside the third-party app’s log. Some apps also allow you to save or export this log for safekeeping.

Always remember: using third-party apps to intercept messages comes with trade-offs. Your personal data might be exposed, and these apps can be heavy on battery since they run continuously. WhatsApp’s official stance is likely against using such tools, and they could stop working if WhatsApp changes how notifications work or encrypts them. Also, iPhone users don’t really have this option – iOS is restrictive and doesn’t allow apps to read other apps’ notifications in the same way. 

Security tip: After you’re done, you might want to revoke the app’s notification access or uninstall it if you don’t need it constantly. This minimizes exposure of your data. Official methods (like using WhatsApp’s backups or built-in notification history) are generally safer, so treat third-party apps as a last resort.

Conclusion

Deleted WhatsApp messages don’t have to remain mysteries. We’ve covered multiple strategies – from checking Android’s notification history and using chat backups, to clever tricks like WhatsApp Web inspect and quoted replies – that empower you to retrieve or read messages even after they’ve been deleted. With a bit of preparation and know-how, you can stay one step ahead and ensure important information isn’t lost in the ether.

That said, always remember to use these powers responsibly. There’s a reason WhatsApp doesn’t make deleted messages easy to access – it’s respecting the sender’s intent. It’s best to use these methods for recovering useful or critical information, not for snooping or violating someone’s trust. Also, be mindful of security when using third-party solutions or when restoring backups (which can expose old messages).

Try out these techniques next time you encounter a “This message was deleted” in your conversation. By enabling notification history or keeping backups handy, you’ll be prepared. No more FOMO (fear of missing out) over erased texts! If you found this guide helpful, share it with your friends or anyone who might have the same question. 

Knowledge is power – now you have the tools to never miss a beat in your WhatsApp conversations. Happy chatting, and may no important message ever escape your eyes again! 

1: Can I see WhatsApp deleted messages without any app or software?

Yes, there are built-in ways to read deleted messages without third-party software. On Android, you can use the notification history feature to find messages that were received via notification and later deleted. Additionally, restoring from a recent WhatsApp chat backup (Google Drive on Android or iCloud on iPhone) will recover messages that were deleted after the backup. These methods don’t require installing any additional apps. Just make sure you have notifications enabled or a backup available from before the deletion.

2: Does WhatsApp Web or Desktop show deleted messages?

No, WhatsApp Web and the Desktop app do not show deleted messages. Once a message is deleted for everyone, the change is reflected on all devices linked to that WhatsApp account, including Web and PC. You will only see “This message was deleted” in place of the message. There is a technical trick (using browser Inspect Element) that some users try – occasionally, the message text might be found hidden in the page code if the web session hasn’t been refreshed. But this is not a reliable or official method. In general, assume that WhatsApp Web functions the same as your phone: it will not show the content of deleted messages.

WhatsApp business greeting messages are an excellent fill-in to a warm handshake and a welcoming smile.

If you are a business, you must already be aware of the power of greeting messages. However, if you have just begun, you should know the importance of WhatsApp business greeting messages. 

Long story short, these messages are sent specifically to customers when they start a WhatsApp discussion with a certain company. Now, considering that these greetings are the customer's initial point of contact with your brand, they are extremely crucial in building a good first impression.

Let's look into it briefly! 

40 WhatsApp Business Greeting Messages That Guarantee a Memorable First Impression

WhatsApp greeting messages help clients feel acknowledged and valued, which eventually promotes a positive relationship with your business.

In other words, when you send greetings on WhatsApp, you humanize your brand by demonstrating that there are actual people behind it, which in turn boosts your customer engagement. That said, here are 40 WhatsApp introduction messages that ensure a smooth and lasting impression.

Let's begin! 

General WhatsApp Business Greeting Messages

General WhatsApp Business Greeting Messages

This category helps to set the tone for any conversation. By sending these messages, you can make your customers feel welcome and valued.

Hello!

Greetings from [Your Business Name].

How can we assist you today?

Greetings from [Your Business Name].

We are overjoyed to have you here!

Greetings!

We appreciate your interest in [Your Business Name].

Explore our products and services here in detail.

Hello and welcome to [Your Business Name]!

We're delighted to have you here. How can we assist you today?

Feel free to ask any questions or share your needs with us.

WhatsApp Greeting Messages For New Customers

Well, as they say, first impressions are the last impressions. Send these special texts to your new customers today and show your appreciation.

Thank you for visiting our online store, [Customer Name].

Got questions?

Feel free to look around and drop a question!

We are thrilled to have you aboard, [Customer Name]!

Make your first purchase ASAP and grab an exclusive 20% discount right away!

Hello there, new friend!

Tap here and unlock your ticket to a mind-blowing discount as our token of appreciation.

Yours Truly, [Your Business Name].

Opt-in Greeting Messages

Opt-in Greeting Messages

Opt-in messages are basically a polite way to invite customers to engage further with your business. Here's how to do it. 

Want to stay updated with our latest offers?

Reply "YES" and join the list of receiving exclusive updates right away!

Ready for personalised recommendations?

Reply "START" to enhance your shopping experience within a click!

Hey [Customer Name]!

Join our VVIP club and get access to our exclusive perks and early offers way before!

Reply "VVIP" and be our early bird. 

Greeting Messages On WhatsApp During Festivals & Special Events

Celebrate festivals, spread holiday cheers, share thoughtful messages, and ring special events with positive messages. Here are a few examples!

Diwali Greeting Messages for WhatsApp Business

Wishing you a Diwali filled with joy, light and prosperity [Customer Name].

Happy sparkling Diwali from [Your Business Name].

May the festival of Diwali illuminate your life with joy and success, [Customer Name].

Warm wishes from [Your Business Name].

This Diwali, let's come together to celebrate the triumph of light over darkness!

Best wishes from [Your Business Name].

Christmas Greeting Messages for WhatsApp Business

Merry Christmas, [Customer Name].

May your day be merry, bright, and cheerful!

Ho Ho Ho! [Customer Name]

Wishing you a magical Christmas filled with love, warmth, and happiness.

From all of us at [Your Business Name].

It's that time of the year [Customer Name].

Spread love, laughter, and joy this Christmas!

Merry Christmas from [Your Business Name].

Greeting Messages for New Year 2023

As we step into 2023, may it bring you immense success, happiness, and endless possibilities.

Happy New Year from [Your Business Name]!

Raise a toast to new beginnings!

Wishing you a Happy New Year filled with success and happiness.

[Your Business Name].

May the upcoming year be filled with exciting adventures and achievements.

Happy 2023 from [Your Business Name],

[Customer Name].

Order Confirmation Welcome Messages

Order Confirmation Welcome Messages

This is the most important message that you need to send if you are an online business. Send these order confirmation messages to your customers and give them the ultimate peace of mind. 

Your order #[Order Number] has been confirmed!

Sit tight and expect the delivery within [Delivery Time (days)].

Thanks for choosing [Your Business Name].

Your package of surprise #[Order Number] is on its way!

Order received, [Customer Name]

#[Order Number] is being processed.

Track your delivery status here at ease!

Deliver Welcome Discount Messages

Deliver Welcome Discount Messages

Reward your customers with a welcoming message and discount when they choose your business. 

BREAKING NEWS!

Your order is on its way.

Meanwhile, tap here to unlock a discount of 15% on your next purchase.

Hi [Customer Name].

Thank you for trusting us!

As a token of appreciation, we are offering you 15% off your next order at [Your Business Name].

Enjoy! 

Thanks for choosing us, [Customer Name]!

Your 20% welcome discount is ready to be redeemed on your next purchase.

ORDER NOW. 

Collect More Information Welcome Messages

This category helps you to enhance your customer understanding and tailor your services with the collected information. 

Hey, [Customer Name].

To serve you better, we have created a survey sheet for you!

Could you please share your preferences with us? 

Help us personalize your experience, [Customer Name]!

Share your interests and preferences with [Your Business Name] by tapping on the survey link below! 

We value your feedback!

Take a moment to tell us about your preferences and interests.

Tap to participate in the survey now! 

Reply With Your Business Hours Messages

Reply With Your Business Hours Messages

This helps you to keep your customers informed about your availability with clear business hour messages.

Hi, [Customer Name].

Our business hours are [Business Hours].

Feel free to reach out during these times.

Need assistance?

Reach us during our operating hours, [Business Hours], and get immediate support.

Thank you for contacting us, [Customer Name]!

We are available to assist you from [Business Hours].

Collect Lead Messages

By sending these compelling messages, you can gather valuable leads for your business right away.

Interested in our newsletter?

Drop your email/subscribe to our channel and stay updated with our latest offers.

Grab the exclusive content and offers right away by sharing your email.

Join our community today.

Ready to receive [Your Business Name] updates?

Share your email ID and be an early bird to access special promotions and offers.

Customer Support Greeting Examples

These friendly and helpful greeting messages for WhatsApp will show the exceptional customer support that your business provides.

Welcome to our customer support!

How can we assist you today, [Customer Name]?

Hello [Customer Name]!

We heard you needed our help!

Our support team is right here to help.

What can we do for you?

Need assistance?

We're just a message away.

How can we make your day better?

Away Welcome Messages

Away Welcome Messages

This is to inform customers that you are temporarily away.

Hi.

We are currently away but will get back to you as soon as possible.

Feel free to browse our website in the meantime.

Thank you for reaching out!

Our team is away at the moment, but we will be back shortly to assist you.

Apologies for the delay.

We will be back to help you in [Expected Time].

In the meantime, you might want to explore our FAQ section for answers! 

How To Send WhatsApp Business Greeting Messages Using Sendwo?

sendwo official whatsapp api platform

Moving forward, while businesses may send these WhatsApp greeting messages with ease, sometimes it gets a little challenging when it comes to the technicalities. This is where Sendwo comes into the picture. 

In a nutshell, Sendwo is your go-to tool for sending WhatsApp business introduction messages. It streamlines the entire procedure and makes sure that your messages create a lasting impression on your customers. 

Irrespective of the WhatsApp Business API you've got (official or unofficial), Sendwo assists in sending bulk messages without getting banned on WhatsApp. In case you have not registered for the API yet, Sendwo is just a call away!

The team will help you in getting it at ease. That said, follow the steps below to send WhatsApp Greeting messages to your clients upon registering your API.

Note: In case you are using the official WhatsApp Business API, you will have to obtain approval for the WhatsApp message template via the WhatsApp Manager Dashboard. Alternatively, you can also create the template inside Sendwo and request for the official approval. However, if you're using an unauthorized API, you can send your messages instantly. You do not have to wait for WhatsApp to approve your greeting messages.

Sign up on Sendwo API-based WhatsApp marketing software to send WhatsApp Business Greeting Messages in bulk.

Wrapping It Up

In today's time, WhatsApp Business Greeting Messages are a kick-start way to create a lasting impression and develop long-lasting customer relationships. We hope these messages will help you build excellent relations with your customers and ultimately leverage your customer engagement. Good luck! 

In today's digital marketing landscape, building direct, personal connections with customers is gold. WhatsApp, with its over 2.24 billion monthly active users, offers an unparalleled opportunity for brands to engage their audience where they spend their time. One feature in particular – the WhatsApp Group Link – can unlock a whole new level of customer engagement and business growth. 

Imagine being able to gather hundreds of interested customers into a single conversation with just one click. No more tedious manual ads or hoping people open your emails; instead, you have a captive community in a chat, eager to hear from your business in real time. This article will show you how to leverage WhatsApp group links to boost your business, with practical tips, examples, and the latest best practices for 2025.

What is a WhatsApp Group Link?

A WhatsApp Group Link is a special invite URL (or QR code) that allows anyone to join a specific WhatsApp group chat with a single tap or scan. In the past, group admins had to save every contact and add members one by one – a slow and tedious process. WhatsApp changed the game by introducing invite links that instantly bring people into your group without manual approval. 

In simple terms, it's a doorway to your WhatsApp group: share the link with your customers or audience, and anyone who clicks it can join the group conversation immediately.

How does it work?

Only a group admin can generate the invite link for a WhatsApp group. The link is unique to your group, and you can obtain it in your group settings (usually by tapping the group name and selecting "Invite to Group via Link"). Once generated, the link can be copied, shared, or even converted into a QR code for easy scanning. Both your existing contacts and people not yet in your contacts can join via this link, which makes it perfect for inviting customers en masse. 

⚠Keep in mind that anyone with the link can join (and it can be forwarded around), so it's wise to share it with your targeted audience and reset the link (which invalidates the old one) if you ever need to regain control.

It's simple, shareable, and powerful – click the link, and you're in! Next, let's explore why this little link can have a big impact on your business growth.

Why WhatsApp Group Links Are Powerful for Business

Direct & Instant Communication

WhatsApp messages land straight in your customers' pockets, often with notification alerts. This means higher visibility and engagement than many other channels. In fact, about 99% of WhatsApp messages are opened (versus ~20% for emails), and most users respond within minutes. When you share updates or offers in a group, you can be confident your message will actually be seen and acted on quickly.

Massive Reach with Personal Touch

With support for up to 1,024 members per group, a single WhatsApp group can host a huge audience. Yet conversations still feel intimate and personal. Group chats foster a sense of exclusivity, immediacy, and community that generic social media posts or ads often lack. This personal touch builds trust and loyalty. You can address customers by name, answer questions in real time, and humanize your brand.

Community Building & Customer Loyalty

A WhatsApp group essentially creates a community around your brand. Customers who join via your link are typically your most interested audience – they want to be there. By sharing valuable content, tips, and timely support in the group, you nurture a tribe of loyal customers. Members can interact not just with you but with each other – sharing experiences, giving testimonials, and amplifying enthusiasm for your business. This peer-to-peer engagement is incredibly powerful for cultivating brand advocates who spread the word.

Real-Time Feedback and Support

WhatsApp groups allow two-way communication. You don’t just talk to customers; you converse with them. Need quick feedback on a new product or immediate insight into an issue? Post a question in the group and watch the responses flow in. This real-time feedback loop helps you refine your offerings and customer experience. Plus, customers appreciate the quick support – resolving queries in a group setting can show others that you’re responsive and transparent, enhancing your reputation.

Cost-Effective Marketing

Using WhatsApp is essentially free – there are no ads to pay for or SMS fees, just internet access. For small businesses and startups with limited budgets, groups offer a low-cost marketing channel. You can share promotions, images, videos, and PDFs of your products/services at no cost. Compared to traditional channels, WhatsApp can deliver a better ROI by reducing marketing expenses while targeting customers who are most likely to convert (since they've opted into your group).

Higher Conversion Rates

The combination of personal engagement and high visibility often translates into better conversion. Customers in a WhatsApp group feel like insiders. When you drop an exclusive discount code or a flash sale announcement in the group, you’re likely to see swift action. Businesses have reported that having a direct line to customers on WhatsApp led to faster conversions and even increased repeat purchases. The immediacy creates a sense of urgency that can boost sales.

Stronger Customer Relationships

Ultimately, WhatsApp group links help you move beyond transactions into relationships. By consistently interacting and providing value in the group – be it useful information, helpful advice, or just friendly conversation – you build rapport. Customers start to see your brand as a friend or partner, not just a vendor. This can lead to improved customer retention and lifetime value. Loyal communities lead to long-term sales and growth.

How to Create a WhatsApp Group Link (Step-by-Step)

Creating a WhatsApp group link is straightforward. Follow these steps to generate an invite link for your own group:

  1. Create a WhatsApp Group: If you don’t have a group yet, open WhatsApp and create a new group. Add at least one contact (you can remove them later if just testing). Give your group a clear name related to your business or community focus – this will be visible to all new members. (Tip: Use your business name or a catchy community name like "Acme VIP Deals" so it’s immediately clear what the group is about.)
  2. Open Group Info: As the group admin, tap the group name at the top of the chat. This opens the Group Info page, where you manage settings and members.
  3. Find "Invite via Link": Scroll through the group info. On WhatsApp, under the list of participants, you'll see an option that says Invite to Group via Link. Tap this. (On some versions, it might just say "Invite via link".)
  4. Generate the Link: WhatsApp will display your unique group invite link on the screen. It usually looks like https://chat.whatsapp.com/ followed by a string of characters. At this point, you have a few options:
    • Copy Link: Copies the link to your clipboard so you can paste it anywhere (in a message, email, website, etc.).
    • Share Link: Allows you to directly share the link through WhatsApp to individuals or through other apps (email, social media, etc.) with one tap.
    • QR Code: WhatsApp also provides a QR code representation of the invite link. You can display or download this QR code. When scanned by a smartphone camera, it will automatically invite the user to the group – very handy for print materials or presentations.
  5. Share the Link or QR Code: Once generated, the link is active. Anyone who clicks it will be able to join your group chat instantly. If using the QR code, you might save the image and add it to posters, brochures, or your website for easy scanning.
  6. Reset Link (If Needed): WhatsApp allows the admin to reset the invite link at any time (you'll see a "Reset Link" option on the same screen). Resetting will invalidate the current link and create a new one. This is useful if your link was shared too widely or you want to prevent any new people from joining via the old link (for example, after a campaign ends). Use this with caution, because once reset, the old link won’t work for anyone.
whatsapp group link

That's it! You now have a WhatsApp group invite link ready to go. Be sure to save that link somewhere handy. 

Promoting Your WhatsApp Group Link to Grow Your Audience

Creating a group link is only half the battle – you also need people to click it! To maximize your group membership, use these proven tactics to share and promote your WhatsApp group link:

On Your Website

Place a prominent call-to-action on your website (homepage, footer, or a dedicated landing page) inviting visitors to “Join our WhatsApp Group for [value proposition]”. This could be a button or banner that uses your invite link. 

For example, an e-commerce site might say, "Join our WhatsApp group for flash sale alerts and coupons." You can even embed a WhatsApp icon for a visual touch. If possible, use a short URL or a WhatsApp short link (WhatsApp Business accounts offer a wa.me short link) to make it clean.

Social Media Promotion

Leverage your existing social media channels (Facebook, Instagram, Twitter, LinkedIn) to invite followers to your WhatsApp group. Create an enticing post like: "📱 We just launched a VIP WhatsApp group for our customers! Join via this link to get exclusive updates, tips, and support." Include the link in the post. You can periodically remind followers about the group, especially when promoting a new campaign. Pinning the invite link post to your profile can increase visibility.

Email Newsletters

If you have an email subscriber list, announce your WhatsApp group in an upcoming newsletter. Explain the benefits of joining (e.g., they’ll get faster updates, insider deals, or a direct line to ask questions). Provide a clear, clickable button with the invite link, e.g., "Join our WhatsApp Community Now". Since email is more static, highlight that WhatsApp group members get real-time info and interaction that they might otherwise miss.

Blog Posts & Content

Write a blog post about your new group or mention it in relevant blog content. For instance, "We discuss tips like these daily in our WhatsApp group – [Click here to join]." If someone is already reading your content, they might be interested enough to join your community. Embedding the link in context can drive quality sign-ups.

Post-Purchase or Registration Pages

After a customer makes a purchase or signs up on your site, direct them to join your WhatsApp group. The confirmation page or thank-you email can include a note: "Join our customer WhatsApp group for order updates and special offers." Since these users are already engaged, they're more likely to click through. This is a key moment to capture loyalty.

In-Store and Offline Materials

If you have a physical location or do in-person events, utilize the QR code version of your group link. Print a small flyer or poster that says "Scan to join our WhatsApp Group for VIP perks!" and display it at your checkout counter, window, or event booth. You can also include the QR or link on business cards, receipts, or product packaging. This merges offline and online marketing – customers in your store can join your digital community on the spot.

Online Communities and Forums

Share your WhatsApp group in relevant online communities or listings, where appropriate. For example, if your group is about fitness tips and you run a gym, you might share the invite link in local health forums or Facebook groups, with a genuine invitation (avoid being spammy – always explain the value of the group). There are also "WhatsApp group directories" and platforms where people search for groups to join. Listing your group there under the proper category (business, education, etc.) can attract interested members. Just ensure you have the capacity to manage new members coming from these public listings.

Call-to-Action Everywhere

Essentially, treat your WhatsApp group like a product you're promoting. Mention it in all customer touchpoints: social bios ("💬 Join our WhatsApp community [link]"), YouTube video descriptions, podcast outros, at the end of webinars, etc. The more places you place the invitation, the more your most engaged followers will see it and join. Always clarify what’s in it for them – whether it's exclusive content, direct support, or first dibs on offers, make the value clear to encourage clicks.

Pro Tip: Create urgency or exclusivity around your group. For example, "Limited spots available" (if you're capping the group at, say, 200 members for manageability) or "Join by [date] to participate in our giveaway in the group." This can prompt faster action. Also, when people do join, welcome them warmly and deliver on your promises so they stay and invite others.

Best Practices for WhatsApp Group Marketing Success

1. Set Clear Group Guidelines

Set the tone from day one by clearly defining the group’s purpose and rules. Let members know what kind of content will be shared, how often posts will appear, and what behavior is expected. For example: “This group is for weekly coaching tips and Q&A. Promotional posts on Mondays only. Please keep discussions respectful.”

This kind of structure avoids confusion, prevents spam, and ensures the group remains professional and valuable for all.

2. Provide Value Before Promotion

The key to engagement is giving more than you ask. Stick to a simple formula: for every promotional post, share two to three valuable, non-promotional ones. These can be helpful tips, tutorials, case studies, or motivational insights.

For instance, if you sell baking supplies, share recipes, baking hacks, or answer member questions throughout the week, and then introduce a weekend discount or new product. By prioritizing value first, members see your group as a helpful resource - not just an advertising channel.

3. Engage Regularly (But Don’t Spam)

Consistency builds trust, but over-posting can backfire. Find the right rhythm—perhaps one meaningful post per day or a few high-quality updates per week. Use interactive formats like polls, questions, or challenges to encourage responses. A quick reaction, reply, or @mention can go a long way in showing you’re present and listening.

The goal is balance: active enough to keep interest alive, but controlled enough to avoid becoming noise.

4. Moderate and Foster a Positive Community

As the admin, protect the group’s quality. Remove spam, address inappropriate posts quickly, and remind members of the rules when needed. At the same time, highlight and appreciate valuable contributions—thank engaged members, celebrate good questions, or showcase helpful answers.

If your group grows large, consider appointing trusted co-admins to share moderation duties. A safe, respectful group atmosphere strengthens your brand credibility and keeps people engaged.

5. Keep Groups Focused (Segment if Needed)

If your business covers multiple topics, avoid overwhelming members with mixed content. Instead, create focused groups—for example, one dedicated to SEO Tips and another for Social Media Strategies. This ensures members only see what’s relevant to them, driving more engagement.

WhatsApp’s Communities feature makes this easier, enabling you to organize up to 50 sub-groups (with a combined capacity of 50,000 members). This structure keeps discussions targeted as your audience grows.

6. Leverage WhatsApp Business Tools

The WhatsApp Business app includes features that can support group management:

If a group member asks about pricing, for instance, you can quickly send them a catalog link in a private chat. You can also share your business short link or QR code for easier customer onboarding. These tools help you deliver faster, more efficient service alongside your group efforts.

7. Mind the Limitations (and Work Around Them)

Remember:

For advanced needs (scheduled posts, automated greetings, or analytics), consider WhatsApp Business API integrations. These provide tools for broadcasting, performance tracking, and automation at scale.

8. Respect Privacy and Preferences

Never add people to groups without their permission—instead, share the invite link. Some members may want minimal notifications, so consider setting the group to “Admins Only” if your main goal is announcements. Then, either occasionally open it for discussions or run a separate chat group for conversations.

Most importantly, respect member requests to leave or not be contacted, and comply with privacy regulations to protect trust.

A successful WhatsApp group blends structure, value-driven content, consistent engagement, and respect for privacy. When used strategically, WhatsApp groups become not just a channel for updates, but a thriving community that strengthens your brand and deepens customer relationships.

Conclusion

WhatsApp group links have unlocked a new frontier in business-customer relationships. What started as a simple chat invite can evolve into one of your most powerful marketing channels when used strategically. We've seen that by fostering community, delivering real value, and engaging directly, businesses can boost customer loyalty, drive sales, and even gather invaluable feedback – all in a casual, chat-based setting. It's marketing that feels more like a friendly exchange and less like a hard sell, and that's exactly what modern customers appreciate.

Now it's your turn. If you haven't already, create a WhatsApp group link for your business today and generate your invite link. Share it with your audience using the tips above, and start the conversation. Whether you run a home bakery, a boutique agency, or an online store, there's a place for you to build a community on WhatsApp. The key is to stay authentic and responsive – treat your group members like VIPs, and they'll reward you with engagement and loyalty.

Ready to unlock that power and boost your business? Set up your group, invite your customers, and start nurturing those relationships. The sooner you begin, the sooner you'll see the results in customer satisfaction and your bottom line. Watch your business thrive through the power of community and conversation.

1. How do I create a WhatsApp group invite link for my business?

If you’re a group admin, open the group chat → tap the group name → go to Group Info → select “Invite via Link.” WhatsApp will generate a unique link (and QR code) that you can copy or share. Note: Anyone with the link can join, so only share it with the right audience.

2. How can WhatsApp groups help my business grow?

WhatsApp groups build a loyal, engaged community where messages get ~99% open rates. They allow direct interaction, feedback, and sharing of tips or promotions—boosting engagement, sales, and customer trust. In short, groups turn marketing into a two-way conversation that drives growth.

With over 3 billion users worldwide sending more than 100 billion messages every day, WhatsApp is a bustling hub of communication. 

In this sea of texts, making your message stand out is key. One way to do this is by changing your font style in WhatsApp. Whether you want to emphasize an important point in bold, add a subtle emphasis in italics, or strike through text for humor, WhatsApp’s built-in text formatting features let you add personality and clarity to your chats. 

In this comprehensive guide, we’ll show you exactly how to change font style in WhatsApp – covering bold, italics, strikethrough, and monospace, on any device without any third-party apps. 

Let’s dive in and make your chats pop with style!

Why Customize Your WhatsApp Font Style?

In an age of information overload, using different font styles on WhatsApp can instantly draw attention to your message. Imagine you’re coordinating a team meeting in a group chat, and sending a reminder with bold text for the date and time ensures no one misses it. Or perhaps you want to add emphasis or a personal touch to a friendly message – italics can convey a light, conversational tone. Strikethrough text can be used for a playful oops, never mind effect or to show edits and revisions in real-time. Monospace font (the typewriter-like text) not only looks unique but also helps align text or share code snippets clearly. 

In short, font styles help your messages stand out and communicate tone. With WhatsApp supporting these formatting options across Android, iPhone, and even Web/Desktop, everyone in your chat will see the styled text as intended. By mastering these tricks, you ensure your important points shine through and your chats remain engaging and easy to read.

What Font Styles Can You Use on WhatsApp?

WhatsApp offers four built-in text formatting styles for messages, available to all users without any extra apps. These are the core options for changing your font style within the app:

These formatting styles are built directly into WhatsApp and work on all platforms. No third-party apps or plugins are needed – WhatsApp has you covered with native features.

How to Bold Text in WhatsApp

Making text bold in WhatsApp is a great way to highlight important words or phrases in your message. 

To bold a word or sentence, simply place an asterisk (*) on both sides of the text you want to embolden. 

For example, if you type *Hello* in the chat box, it will appear as Hello when sent. As shown above, the word “bold” in the sample message appears darker and stands out from the rest of the text.

This bold formatting works for any part of your message – whether it’s a single word or an entire sentence. 

Tip: Make sure there is no extra space between the asterisk and the text. For instance, use *Important* (without spaces), not * Important *, or the formatting won’t apply. 

Alternate method

How to Italicize Text in WhatsApp

Italics are useful for adding emphasis in a softer way or for titles and foreign phrases. 

To italicize text in WhatsApp, place an underscore (_) on both sides of the word or phrase. 

For example, typing _Good morning_ will send as Good morning in the chat. The text will appear slanted to the right, just like in typical italic formatting.

Just as with bold, don’t leave spaces immediately after the underscore or before it. Write it snug against the first and last letter of the section you want italicized (e.g., _hello_ not _ hello _).

Mobile shortcut: On Android or iOS, after selecting the text by holding/dragging, choose Italic from the formatting toolbar (often labelled BIU on iPhone or via the three-dot menu on Android). This will wrap the text with underscores automatically. 

How to Strikethrough Text in WhatsApp

Strikethrough text places a horizontal line through your message, which can convey crossed-out words, corrections, or a humorous tone. 

To format text with a strikethrough, enclose the text in tilde symbols (~) on both sides.

For example, if you type ~Sold Out~, it will appear as Sold Out in the chat, with a line through “Sold Out”. This is useful for indicating something is cancelled or deprecated while still showing the original text.

As always, ensure there’s no space between the ~ and the text for the effect to work. Once you add the tildes, WhatsApp will preview the strikethrough formatting in your compose box. 

Mobile shortcut: Using the app’s menu, select your text and look for Strikethrough (you might need to tap a More or ⋼ options button to find it, as it’s usually hidden behind additional options). Tapping that will automatically apply the ~~ formatting. All participants in the chat will see the strikethrough text, since this is an official feature, not just a gimmick on your phone.

How to Type in Monospace (Fixed-Width) Font

Monospace font gives your text a typewriter-style, evenly spaced look – every character occupies the same width. WhatsApp’s monospace is great for sharing code snippets, tech discussions, or just giving a message a distinct style. 

To use a monospace font, surround your text with three backtick “```” characters on each side. For example, typing Hello (three backticks, your text, then three backticks) will display as Hello in a monospace font when sent. Notice that the Hello in monospace appears in a separate font that’s different from WhatsApp’s default chat font.

On most keyboards, the backtick (`) is the grave accent symbol often found near the top-left, and you’ll need to type it three times in a row before and after your text. Make sure not to include spaces between these backticks and your text for it to work. 

Mobile shortcut: After highlighting text on Android or iPhone, tap Monospace in the formatting menu (again under BIU or the More options if you’re on Android). This will insert the triple backticks automatically around the text. 

Monospace can’t be mixed with other styles (you can’t have bold + monospace together), so it will always appear on its own. It’s perfect for formatting technical information or even creating a neat, aligned list, since each character (including spaces) takes equal space in this font.

Combining Multiple Formatting Styles

One powerful trick is that you can apply more than one style to the same text (except with monospace). WhatsApp allows combining bold, italic, and strikethrough together for even richer formatting. The rule is to simply stack the respective symbols at the start and end of the text, in the correct order. For example:

Keep in mind that monospace cannot be combined with bold/italic/strikethrough – it’s a standalone style.

Using WhatsApp’s Built-in Formatting Menu (No Symbols Needed)

Typing symbols like * _ ~ is quick once you get used to it, but WhatsApp also provides a more visual way to change font styles, especially handy on mobile. Here’s how to use the built-in formatting menu on Android and iPhone:

  1. Type out your message (or at least the part of the text you want to format) in the chat compose field, but don’t hit send yet.
  2. Select the text you want to style by long-pressing on a word and then dragging the handles to cover the full phrase. (On iPhone, you might double-tap a word to select, then adjust the selection.)
  3. Tap the formatting option: On the selection toolbar that appears, you should see options like Bold, Italic, etc. On iPhone, you might need to tap BIU to reveal Bold, Italic, and Strikethrough. On Android, tap the ⋼ (three-dot) menu after selecting the text to find Bold, Italic, Strikethrough, or Monospace. Choose the style you want, and you’ll see the text change appearance immediately.
  4. (Optional) Repeat for multiple styles: If you want to combine styles through the menu, you can apply one (say Bold), then with the text still selected, tap the menu again and choose Italic, etc. The app will stack them appropriately.

On desktop WhatsApp, as mentioned earlier, you can use keyboard shortcuts instead: Ctrl+B for bold, Ctrl+I for italics, etc., and on Mac, use the Command (⌘) key similarly. If you forget the shortcuts, don’t worry – you can still manually type the symbols on desktop, or refer to WhatsApp’s help menu.

Note: These formatting features work consistently across all platforms. Whether someone views your message on an Android phone, an iPhone, or WhatsApp Web on a PC.

Latest WhatsApp Text Styling Updates (Bullets, Quotes, and More)

WhatsApp isn’t limited to just font style changes; it has recently expanded its text formatting capabilities to make messages even more structured and clear. In early 2024, WhatsApp introduced four new formatting options to the platform:

These new text formatting options joined the existing bold, italic, strikethrough, and monospace formats already available. In other words, WhatsApp’s text styling has grown more robust, allowing for message formatting similar to what you might do in an email or document. The best part is that these features are available on Android, iOS, Web, and Desktop – no matter how you use WhatsApp, you can take advantage of them as long as your app is updated to the latest version.

Pro Tip: Always keep your WhatsApp app updated to the latest version to enjoy these new features and formatting options. Updates often bring new capabilities (like the ones above) and ensure that you and your recipients can see the formatted text as intended.

Conclusion

Changing the font style in WhatsApp is an easy yet powerful way to make your conversations more engaging, clear, and personal. We’ve covered how to use bold text for urgent highlights, italics for emphasis, strikethrough for tongue-in-cheek moments, and monospace for a distinctive look – all built right into WhatsApp with no extra apps needed. We also explored combining styles and even the newest list and quote features that turn WhatsApp into a mini word-processor for your chats.

Now it’s time to put these tips into practice. The next time you send a WhatsApp message, try spicing it up with a bit of formatting: make a key detail bold, or italicize a phrase for effect. Your friends, family, or colleagues will notice the difference, and your messages could become more memorable. 

Ready to level up your messaging? Go ahead and try out these WhatsApp font styles right now in your next chat. 

Happy chatting!

1. How can I change the font size in WhatsApp chats?

To adjust the font size of messages (for your own screen), WhatsApp provides a setting. Go to Settings > Chats > Font Size. There, you can choose Small, Medium, or Large as per your preference. This will change how big text appears on your device. Note that this does not affect how your message appears on your recipient’s phone – it only changes your viewing size. (There’s currently no way to change the actual font style or size that others see, apart from the formatting tricks we discussed.)

2. How do I underline text in WhatsApp?

Unfortunately, WhatsApp does not support underlining text in chats as a built-in feature. The app’s formatting options are limited to bold, italic, strikethrough, and monospace – there is no underline option available. Some third-party apps or websites let you generate underlined letters or text using special Unicode characters, which you could copy and paste into WhatsApp. However, these aren’t true underlines (they’re usually combining characters that simulate an underline) and can be clunky. They also require using external tools, which we generally don’t recommend for privacy and security. So, in short, you cannot directly underline text in WhatsApp natively.

In the age of instant communication, businesses are constantly seeking innovative ways to connect with customers. WhatsApp, with over 2.5 billion users globally, has become one of the most powerful channels for business-customer interaction. One feature in particular, the WhatsApp QR Code, is transforming how brands engage with their audience. This simple scannable code can instantly launch a chat with your business on WhatsApp, removing all friction for the customer. 

👉RESULT - Higher engagement, stronger branding, and more sales opportunities. 

In this comprehensive guide, we’ll explore why WhatsApp QR codes are a game-changer for branding and business growth, how to use them effectively, and best practices to stay ahead of the competition. 

So get ready to elevate your business communication strategy with this powerful tool.

WhatsApp QR Code: Why It Matters

A WhatsApp QR Code is a unique, scannable code that instantly connects a user to a specific WhatsApp chat. When customers scan your business’s WhatsApp QR code with their phone camera or WhatsApp scanner, it opens a chat with your company on WhatsApp, with no need to manually add contacts or dial numbers. 

WhatsApp itself describes these QR codes as “digital front doors” in the physical world, allowing customers to walk straight into a conversation with your brand. In essence, a WhatsApp QR code bridges offline and online engagement, making it effortless for people to reach you.

From a branding perspective, WhatsApp QR codes elevate your business’s accessibility and modern image

They signal that your brand is available on a platform customers already love and use daily. WhatsApp messages have an astounding 98% open rate, and it’s no surprise that over 50 million businesses worldwide use WhatsApp Business today, and 175 million people message a business on WhatsApp every single day. 

💡WhatsApp QR codes matter because they make customer engagement immediate, convenient, and highly effective.

How to Create and Use a WhatsApp QR Code for Your Business

Creating your WhatsApp QR code is simple if you’re using the WhatsApp Business app (free to download for any business). Here’s how to get started:

1. Download WhatsApp Business

If you haven’t already, download the WhatsApp Business app and register your business number. This version of WhatsApp provides special tools for companies, including the QR code feature and business profile settings.

2. Find Your QR Code

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3. Share or Print the Code

Once you see your QR code, you can share it directly from the app (via email, social media, etc.) or download it as an image. Many businesses choose to print the QR code and place it on storefronts, product packaging, posters, or business cards for maximum visibility. You can even add a note like “Scan to chat with us on WhatsApp” to entice customers to reach out. 

4. Customers Scan and Chat

When a customer scans your WhatsApp QR code using their phone (via the WhatsApp camera or any QR scanner), it will instantly open a chat with your business. You’ve now made it as easy as possible for them to start a conversation, whether it’s an inquiry, support request, or even a purchase order.

Using the WhatsApp QR code is as versatile as your marketing strategy. You can include it on digital channels (your website, emails, social media posts) and offline media (flyers, billboards, store signage). 

Benefits of WhatsApp QR Codes for Branding and Business Growth

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1. Seamless Customer Connections and Lead Generation

A WhatsApp QR code allows immediate chat initiation and scanning, which means prospects can message a business without barriers. Displaying these codes in stores or on marketing materials converts physical or digital engagement into qualified leads and customer interactions.

2. Enhanced Brand Engagement and Personalization

WhatsApp’s format supports personalized, one-to-one communication, increasing conversion potential. QR codes can be set to autofill introductory messages, making initial contacts easy and tailored, promoting higher engagement rates.

3. Versatile Marketing Tool Across Channels

WhatsApp QR codes fit into any channel, like in-store displays, product packaging, print materials, events, digital media, and ads, serving as a universal, direct access point for customers regardless of where they encounter the brand.

4. Real-Time Customer Support and Trust Building

Customers gain instant access to customer support via WhatsApp by scanning the QR code, ensuring fast responses and building trust, especially when using verified WhatsApp Business accounts and chatbots for 24/7 service.

5. Global Reach and Convenience

WhatsApp’s global user base means a single QR code can connect a brand with customers worldwide, eliminating geographic barriers and supporting consistent engagement across languages and regions.

6. Improved Conversion Rates and Sales

Chat-based marketing drives higher open and response rates (often exceeding 98%) and increases conversions through direct engagement, interactive product sharing, and seamless order or payment processes on WhatsApp, with some brands reporting a sales uplift of over 100%.

👉Bottom line: a WhatsApp QR code can become a revenue engine by funnelling customers into a chat where your sales and marketing messages are most effective.

7. Analytics and Continuous Improvement

WhatsApp Business and API tools provide analytics on message engagement and QR code scans, enabling continuous improvement by optimizing code placement and marketing strategies based on data.

Real-World Examples: WhatsApp QR Codes in Action

To truly understand the power of WhatsApp QR codes, let’s look at a few real-world examples and success stories where brands elevated their business using this tool:

1. Panasonic – 500% Jump in Sales Conversions

Electronics giant Panasonic leveraged WhatsApp QR codes in an omnichannel marketing campaign, including QR codes in stores and click-to-WhatsApp digital ads. When customers scanned the code, they were connected to Panasonic’s WhatsApp chat for 24/7 customer support and interactive product guides. 

The result was astounding – this campaign led to a whopping 500% increase in sales conversions for the company. This example shows how integrating QR codes with WhatsApp can directly boost revenue by streamlining customer interactions and purchase journeys.

2. Starbucks – Loyalty Program Engagement

Coffeehouse giant Starbucks used WhatsApp QR codes to enhance its loyalty program campaign. They placed QR codes on promotional materials that, when scanned, led customers to Starbucks’ WhatsApp Business chat. There, customers could join a WhatsApp-based loyalty program for a chance to win rewards and get personalized offers. By using WhatsApp (a platform customers use daily) instead of a separate app or website for the loyalty program, Starbucks achieved higher participation and engagement. This not only drove sales through repeat purchases but also deepened customer loyalty to the brand.

The above real-world examples underscore a common theme, i.e., WhatsApp QR codes make interactions immediate, personalized, and effective. Whether it’s boosting conversions by hundreds of percent or turning a mundane process into a delightful one, the impact on branding and business metrics is tangible. 

Best Practices for WhatsApp QR Code Marketing

1. Position with Purpose

Always place your QR code where your customers are most likely to see it and feel inclined to scan. High-traffic touchpoints like storefront doors, product packaging, checkout counters, and website headers are ideal. For printed codes, ensure they are at eye level and large enough for easy scanning. For digital placements, make sure they’re prominent on the screen and accompanied by instructions.

2. Give a Scanning Incentive

Encourage people to scan by telling them why they should. Add a short note or call-to-action next to the QR code. For example: “Scan to chat with us on WhatsApp and get a 10% discount!” or “Scan to get instant support on WhatsApp.” Offering a clear benefit (discount, free quote, quick help) motivates customers to take that step. This not only increases scans but also sets the expectation for the kind of interaction they’ll have (e.g., a deal or support session).

3. Brand Your QR Code (if possible)

While WhatsApp provides a standard black-and-white QR code, you can make it more aligned with your brand’s look. Using third-party QR code generators, you can create a custom WhatsApp QR code that includes your logo in the center or uses your brand colors. For instance, QRCodeChimp and other services allow you to design the QR code with a logo and a decorative frame or caption. A branded QR code image on your marketing materials can be more attractive and reassure users that scanning it will indeed connect to your official business.

4. Leverage WhatsApp Business Features

Take advantage of WhatsApp Business tools to complement your QR strategy. Set up a greeting message and quick replies in WhatsApp Business so that when someone messages you (whether via QR code or otherwise), they get a prompt and helpful response. For example, have an automatic greeting like, “Hi there, thanks for reaching out on WhatsApp! How can we assist you today?” This ensures no one feels ignored, even if you reply manually a bit later. Also, if you anticipate common queries, set up away messages or quick reply shortcuts for FAQs to save time. These touches improve the customer experience and reinforce your responsiveness.

5. Maintain a Single Business Number

It’s best practice to use one WhatsApp number for all customer interactions. Don’t confuse customers by having different QR codes for different numbers or departments (unless absolutely necessary). Tools like WhatsApp Business API solutions can help route chats from one number to multiple team members while keeping the experience seamless on the customer’s end. One number means one QR code everywhere – which simplifies your branding and ensures customers always reach the right place.

6. Promote, Promote, Promote

Simply having a WhatsApp QR code won’t do much if people don’t know about it. Regularly remind and encourage your audience to connect with you on WhatsApp. Post about it on social media (“We’re just one scan away on WhatsApp – try it!”), include it in email footers, mention it during webinars or live events, and so on. Over time, as more customers start contacting you via WhatsApp, word of mouth will spread, and more people will prefer that channel for its convenience. Make WhatsApp a prominent part of your omnichannel strategy.

7. Track Performance and Adapt

Treat your WhatsApp engagement like any other marketing campaign – monitor its performance. Keep an eye on metrics such as the volume of WhatsApp inquiries per day/week, the conversion rate of those inquiries (e.g., how many lead to sales or issue resolution), and feedback from customers about the experience. 

If you use a dynamic QR code generator, check the scan statistics. Use these insights to refine your approach. For example, if you notice a lot of after-hours scans, maybe implement a chatbot to handle off-hour questions. Or if a particular promotion shared via WhatsApp isn’t getting traction, experiment with different messaging. Continuous improvement will help you stay ahead and ensure WhatsApp remains a high-performing channel for your business.

Implementing WhatsApp QR codes and managing chats can be even more effective with the right tools. SendWo is one example of a platform that helps businesses integrate WhatsApp into their marketing and customer service seamlessly. As an official WhatsApp Business API solution provider, SendWo offers features such as a WhatsApp chat widget for your website and built-in QR code generation for WhatsApp contacts. 

Platforms like SendWo can help automate and amplify your WhatsApp marketing, from generating QR codes to handling large volumes of chats, so you can focus on crafting the right messages for your audience.

Conclusion

WhatsApp QR codes are more than just tech gimmicks – they are powerful gateways to customer engagement, trust, and growth. By making it effortless for people to reach your business on a platform they use daily, you remove barriers and invite more conversations. Those conversations, when handled well, lead to higher customer satisfaction, stronger brand loyalty, and increased sales. 

Now it’s your turn to incorporate WhatsApp QR codes into your branding and marketing strategy today. Add them to your storefront, your packaging, your social media – wherever your customers are looking. Encourage people to scan and say hello. Every scan is an opportunity to delight a customer and win a new advocate for your brand. 

Don’t miss out on this trend – open the door for your customers with a WhatsApp QR code, and watch your business reach new heights. (Scan, connect, and grow!)

1. What is a WhatsApp QR code, and how does it benefit my business?

A WhatsApp QR code is a scannable code that instantly opens a chat with your business on WhatsApp, removing the need for manual number entry. This simplifies customer connection, increases accessibility, boosts satisfaction, and can lead to more inquiries and sales.

2. How do I create a WhatsApp QR code for my business?

Use the WhatsApp Business app on Android or iOS. Go to Settings > Business Tools > Short Link to find and share your auto-generated QR code, which you can then print or post online. Resetting the code is possible within app settings if needed.

3. Can I customize my WhatsApp QR code with my logo or brand colors?

Yes, while WhatsApp provides a standard code, you can use third-party QR code generators to add brand colors and logos for a customized look. Ensure the design maintains scanability for reliable use.

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