One of the most common questions we hear from new users is â
âIf Sendwo is sold as a lifetime deal, how do you make money?â
Itâs a fair question. In a SaaS world dominated by monthly subscriptions, offering a one-time payment plan can seem unusual. But at Sendwo, we believe in long-term value â not recurring pressure. Our lifetime plan is built to help businesses save money, stay compliant with Metaâs WhatsApp API pricing, and still get the professional support they need when they need it.
When you buy Sendwoâs lifetime deal, youâre not just purchasing software â youâre investing in a permanent communication infrastructure for your business.
Most WhatsApp marketing tools charge high monthly or annual fees on top of the WhatsApp API conversation charges that every business must pay to Meta. This means businesses end up spending double â once for Meta and again for the software that manages it.
At Sendwo, we wanted to change that.
We knew that WhatsApp API pricing is already usage-based, so it didnât make sense to charge our users a heavy recurring software cost as well. Thatâs why we introduced our lifetime plan â to make WhatsApp automation affordable for businesses of all sizes.
Our sustainability model is simple: We donât depend on recurring software subscriptions â we make money by offering expert services.
When you use Sendwo, you get a self-service platform powerful enough to manage everything from templates to chatbots and campaigns. But many customers prefer a done-for-you approach â and thatâs where our service team steps in.
We offer optional managed WhatsApp marketing services, including:
These services involve our teamâs time, expertise, and human resources â so theyâre billed separately. But unlike many SaaS companies, we never upsell aggressively. You only pay for services if you actually need them.
We believe in being transparent with our customers:
| Feature | Included in Lifetime Deal | Billable Service |
|---|---|---|
| Platform Access | â Yes, for lifetime | â No extra cost |
| Ticket & Live Chat Support | â Included | â No extra cost |
| Managed Marketing Setup | â Not included | â Billable |
| Custom Bot Development | â Not included | â Billable |
If something isnât working inside the app, our support team and live chat are here to help at no extra cost.
But if you want us to personally build and manage your campaigns, bots, or automation logic, that becomes a professional service â not a software support task.
Our lifetime customers are not just users â theyâre partners in growth. Hereâs why this model makes sense:
The SaaS world is changing. Customers want control, ownership, and transparency â not endless monthly deductions.
At Sendwo, we see lifetime deals not as a discount gimmick, but as a value partnership.
We take care of building a sustainable business through service delivery, while you enjoy lifetime access to a robust WhatsApp marketing platform.
When you buy Sendwoâs Lifetime Deal, youâre not just saving money â youâre aligning with a company that believes in long-term trust, affordability, and genuine customer care.
We make it simple:
đŹ You own the platform for life.
đŒ We offer professional help when you need it.
đ Everyone wins.
If you havenât explored it yet, check our Lifetime Deal Page â
WhatsApp has emerged as one of the most popular messaging apps worldwide, with over 3 billion monthly active users as of 2025. Its widespread adoption and high engagement make it an excellent platform for businesses to connect with customers directly. Unlike traditional social networks, WhatsApp offers a more personal, one-on-one communication channel where brands can engage users via texts, images, videos, and even voice notes.
In todayâs digital age, companies are leveraging WhatsApp not just for customer support, but as a powerful marketing tool to run creative campaigns, deliver promotions, and build community.
In this article, we will explore 16 smart WhatsApp marketing campaign examples implemented by various brands, showcasing the versatility and effectiveness of WhatsApp for marketing. From interactive chatbots to exclusive content drops, each example provides valuable insights and practical ideas for businesses looking to up their marketing game on WhatsApp.
But first, letâs clarify what WhatsApp marketing entails.
WhatsApp marketing involves using the WhatsApp messaging platform to promote products or services, engage customers, and drive business goals. It typically means communicating with your audience through WhatsApp Business accounts, either the free app for small businesses or the WhatsApp Business API for larger-scale messaging. Marketing on WhatsApp can take many forms: sending promotional messages, providing customer support, sharing updates or content, running contests, or even facilitating transactions.
WhatsApp's strength lies in its ability to facilitate direct, personalized communication. With a remarkable 98% open rate, it outperforms email and SMS, making it ideal for everything from promotional messages and customer support to content sharing and even sales. Brands can create interactive campaigns using features like broadcast lists, group chats, and automated chatbots.
Below are 16 examples of smart WhatsApp campaigns executed by brands across industries. These case studies illustrate how companies have used WhatsApp to achieve various objectives â from increasing sales and awareness to improving customer engagement and loyalty. Each example highlights the campaign idea, how it was implemented, and the results or impact achieved.

Unilever, the consumer goods giant, launched a unique WhatsApp campaign in Brazil to promote its new Comfort fabric softener. Titled âIâll bring you back your beloved clothes,â this campaign aimed to generate buzz for the product launch at a low cost while engaging consumers in a fun way.
To kickstart the campaign, Unilever placed 10,000+ billboards around SĂŁo Paulo with the mysterious message and a WhatsApp number. Curious people who sent a WhatsApp message were greeted by a chatbot named âMadameBotâ. The chatbot provided users with laundry and clothing care tips and gradually introduced the new Comfort fabric softener with images and videos. As the chat progressed, the bot even offered a 50% discount plus free shipping on the product to incentivize purchase.
The results were impressive â the campaign led to a 14Ă increase in sales for the fabric softener, demonstrating its effectiveness. Unileverâs MadameBot received around 290,000 messages from 12,000 unique users, indicating high engagement. By using the WhatsApp Business API and a creative chatbot-driven conversation, Unilever turned a simple billboard ad into an interactive experience.Â
This campaign shows how a brand can blend offline and online tactics: the billboards grabbed attention, and WhatsApp provided a direct channel to continue the conversation and drive conversions. Itâs a great example of using a chatbot campaign on WhatsApp to deliver personalized content, offers, and ultimately boost sales.

Absolut Vodka, the premium spirits brand, ran an innovative WhatsApp campaign called âDoorman at The Partyâ to build hype for a limited-edition vodka launch in Argentina. The campaignâs concept was a virtual doorman named âSvenâ guarding an exclusive VIP party. Absolut announced that only two tickets to this launch party were available to the public â and to win them, people had to convince Sven (the bouncer) via WhatsApp to let them in.
Participants sent WhatsApp messages to Sven pleading their case in creative ways â some sent funny photos, others made videos, or even wrote songs to persuade the doorman. Over a span of just three days, the campaign generated an overwhelming response. Absolut received over 1,000 messages, including videos and images, from enthusiastic fans, all trying to outshine each other for a ticket. The initiative also created a social media buzz around the brand and added about 600 new contacts to Absolutâs marketing list.
Whatâs remarkable is that the entire campaign was executed with just a phone and a WhatsApp number â no fancy app or huge budget, just a clever idea and the appâs ubiquity. This campaign exemplifies the power of conversational marketing. By turning an invitation giveaway into an interactive game, Absolut achieved massive engagement and brand awareness.
Itâs often cited as one of the earliest successful WhatsApp marketing stunts, showing that a creative approach can generate excitement even with minimal technology. For other brands, itâs a lesson in how exclusivity and user-generated content (UGC) can be leveraged on WhatsApp to create viral campaigns.

Hellmannâs (the mayonnaise brand owned by Unilever) used WhatsApp in a brilliant way to increase product usage and engagement. In Brazil, Hellmannâs noticed that many customers werenât sure how to cook with mayonnaise beyond using it as a condiment. Their solution was a campaign called âWhatsCookâ, essentially a live recipe service on WhatsApp connecting users with professional chefs.
Hereâs how it worked: Consumers signed up on Hellmannâs website by providing their WhatsApp number. Once connected, they could send a message â even a photo of ingredients they had on hand â and a real chef would respond on WhatsApp with a recipe idea that included Hellmannâs mayo. The chefs guided users through recipes in real time, often sharing photos, videos, and cooking tips via WhatsApp chats. It was an interactive one-on-one cooking lesson conducted entirely through messaging!
The campaign was hugely successful. In just a few weeks, about 13,000 people registered for the WhatsApp cooking service, accounting for roughly 50% of all visitors to the Hellmannâs campaign site who ended up signing up. On average, each user spent around 65 minutes chatting with the chef â an extraordinarily high engagement time for a brand interaction.Â
The chefs helped create over 500 new Hellmann's-based recipes, showing users new ways to enjoy the product. The initiative was so popular in Brazil that Hellmannâs rolled out âWhatsCookâ to other countries in Latin America.
This example highlights how personalized, value-adding content can win customersâ hearts on WhatsApp. By genuinely helping users (teaching them recipes they can actually cook with whatâs in their fridge), Hellmannâs built goodwill and encouraged more usage of its product. Itâs a great template for conversational commerce â using chat to assist customers in a way that naturally promotes the brand.
Even though this campaign was manually facilitated by chefs (before chatbots were prevalent), it demonstrated early on what a high-touch customer experience on WhatsApp can achieve in terms of engagement and brand loyalty.

Adidas created a unique marketing campaign called "Rent-A-Pred" to promote their Predator football boots. The campaign, launched via a WhatsApp hotline, allowed amateur football teams in London to "rent" a professional player for their local matches if they were short on players.
Teams simply had to text "PRED" to a dedicated number with their match details. Adidas would then send a skilled player or influencer, wearing the new Predator boots, to join the game. This initiative successfully generated over 5 million social media views and created significant buzz. The campaign brilliantly combined experiential marketing with the instant connectivity of WhatsApp, positioning the Predator boots as a true game-changer.

Netflix, the streaming giant, turned to WhatsApp to help retain and win back subscribers with its âI Am Inâ campaign. Around 2019, Netflix was facing the common challenge of churn â users who cancel or become inactive. To re-engage these users, Netflix used WhatsApp as a channel to send personalized content and reminders.
The concept was simple but effective: Users who had the Netflix app and WhatsApp would see a prompt asking if they wanted to stay informed about new shows and recommendations via WhatsApp. Those who clicked âI Am Inâ essentially opted in to a Netflix WhatsApp newsletter. Netflix then sent them curated movie and TV show recommendations, premiere announcements, and other content directly in a WhatsApp chat. It was like having Netflix slide into your DMs with the latest binge-worthy suggestions.
This strategy was effective because it leveraged WhatsApp's high open rates, reaching users on a platform where they are highly attentive. The messages felt conversational and personalized, unlike typical email newsletters. By providing valuable content recommendations, the campaign successfully helped reduce churn and improve subscriber retention. It showcased WhatsApp as a powerful tool for customer retention by delivering personalized value directly to the user.

Flipkart, one of Indiaâs largest e-commerce platforms, leveraged WhatsApp during its flagship sale event âBig Billion Days.â To cut through the promotional noise and truly engage customers, Flipkart introduced a WhatsApp personal shopping assistant in the form of a chatbot dubbed âBigBâ (cheekily named after Bollywood icon Amitabh Bachchan, who is often called Big B).
During the sale period, users could chat with the BigB WhatsApp bot to discover deals, get product recommendations, and even play mini-games. The bot was designed to feel like interacting with a celebrity personal shopper.
For instance, it spoke in a friendly tone (with Amitabh Bachchanâs persona) and could share trivia or jokes. More importantly, it helped users navigate the sale by letting them send an emoji corresponding to a category â e.g. send a đ emoji and the bot would reply with the best footwear deals, complete with links. It also featured puzzles and contests to keep users entertained. The bot was bilingual (English and Hindi) to reach a wider audience in India.
The WhatsApp chatbot campaign was ground breaking in Indian e-commerce. In just two weeks of Big Billion Days, Flipkartâs WhatsApp engagement drove 3.5Ă higher conversion rates compared to usual channels, and 7Ă more quality leads (people who showed purchase intent). In terms of revenue, the botâs interactive approach contributed to about $2.5 million USD in sales during that short span. Those numbers are huge, highlighting how a well-crafted conversational experience can directly impact the bottom line.
Flipkartâs use of a celebrity-inspired chatbot on WhatsApp combined entertainment with utility â a winning formula for customer engagement. It addressed a key pain point during big sales (decision paralysis and information overload) by guiding users in a fun way. For marketers, this example underscores the importance of personalization and interactivity. Rather than blasting generic sale messages, Flipkart created a two-way communication that felt tailored and helpful, which in turn boosted conversions significantly.

Saffola, a leading edible oil and health foods brand in India, came up with an ingenious WhatsApp campaign called âBeat The Crave.â This campaign served as a digital nutritionist of sorts, helping consumers resist unhealthy snack cravings â and of course, subtly promoting Saffolaâs healthy products along the way.
Hereâs how it worked: Users interested in healthier eating could sign up by sending a message or through Saffolaâs website to join the Beat The Crave WhatsApp service. Once subscribed, they gained access to a âdigital audio buddyâ on WhatsApp â essentially a chatbot that would interact with them when cravings struck. If a user felt tempted by junk food, they could message the bot, and it would respond with encouragement and distractions.
The bot sent pre-recorded positive reinforcement messages, quick healthy recipes or snack ideas, nutritional tips, and even fun content like puzzles or a custom rap song about staying fit. All of this was aimed at diverting the userâs mind from the unhealthy snack and reinforcing their resolve to eat better.
The campaign struck a chord because it felt like a friendly coach in your pocket. Over the course of the initiative, Saffolaâs WhatsApp bot had helped users beat nearly 1,000,000 cravings (as measured by interactions). It also garnered about 6,000 subscribers on WhatsApp who actively used the service. Most impressively, Saffola reported a 483% increase in sales of their healthy foods and drinks, which they attributed to the campaignâs success in keeping people engaged and thinking about healthier choices.
âBeat The Craveâ is a standout example of providing real value to consumers via WhatsApp. Saffola wasnât just advertising a product; they were solving a problem (snack cravings) in a genuinely helpful way. In doing so, they kept Saffolaâs brand and products top-of-mind whenever someone got hungry. This campaign illustrates the potential of WhatsApp for interactive, habit-forming marketing. By integrating into usersâ daily routines and offering on-demand support, a brand can create a very personal connection that translates into loyalty and sales.

Maggi, the well-known NestlĂ© brand famous for soups, noodles, and seasonings, used WhatsApp to run a cooking campaign in Germany that closely involved its customers. Around 2022, Maggi launched a WhatsApp-based interactive cooking course featuring a virtual assistant named âKimâ. The goal was to engage users by helping them learn new recipes and cooking skills using Maggi products, thereby boosting brand engagement and loyalty.
In this âChef in Your Kitchenâ campaign, users could sign up to receive a series of recipe lessons via WhatsApp. Once enrolled, Kim (the chatbot chef) would send step-by-step cooking instructions, how-to videos, and tips each day â almost like having a personal chef tutor messaging you. Participants could ask questions if they got stuck, and the bot would provide answers or additional guidance, making it an interactive two-way experience. The course covered a variety of dishes, incorporating Maggi spices or bouillons in the recipes naturally.
The campaign was very successful in terms of engagement metrics. In the first 8 weeks, users exchanged over 200,000 messages with Maggiâs WhatsApp assistant. Surveys conducted after the campaign showed a 4.2-point lift in ad recall and a 3-point lift in campaign awareness for Maggi among participants â meaning people not only remembered Maggiâs messaging but also became more aware of the brandâs offerings. These are significant lifts for a mature brand in a short time frame.
Maggiâs approach highlights how educational content can be delivered in a bite-sized, conversational format via WhatsApp. By turning recipes into an interactive course, Maggi positioned itself as a helpful kitchen companion rather than just a product on the shelf. For brands in the food and beverage sector, this is a great case study on using WhatsApp to share value-added content (like recipes, tips) that naturally tie in your product. It fosters a deeper connection with consumers â after all, if Maggi helped someone cook a great meal, theyâre likely to have positive associations with the brand.

Sephora, a leading beauty retailer, is known for staying ahead in digital marketing. One of its initiatives involved using WhatsApp to act as a personal beauty advisor for customers. In this campaign, Sephora invited users to sign up for âBeauty Tips on WhatsApp.â Subscribers would receive regular tips, tutorials, and product recommendations curated by Sephoraâs beauty experts, right in their WhatsApp chats.
For example, a user might get a morning message with a skincare tip of the day, or a short makeup tutorial video for an upcoming holiday look. Sephora also used the channel to share exclusive offers or product launches with these opted-in customers â essentially a VIP list for WhatsApp subscribers. What made this campaign effective was the personal and interactive touch: users could ask questions (âWhat shade of foundation would suit me if I have olive skin?â) and get responses or be directed to a specialist for consultation. It wasnât just broadcasting messages; it opened a two-way communication channel with customers.
This approach helped Sephora foster deeper engagement and loyalty. Customers felt they had a beauty consultant on call. It drove more store visits and online orders too â for instance, if the tip was about achieving a certain look, it often came with a gentle nudge like âThese are the products youâll need, available at Sephora [with a link].â By providing value (useful advice) first and promotions second, Sephora struck the right balance.
This campaign underscores how WhatsApp can be used for personalized content marketing. In an age where consumers crave authenticity and help rather than just ads, Sephoraâs use of WhatsApp to deliver expert guidance is a smart strategy. Any brand that has an educational or advisory aspect (be it beauty, fitness, personal finance, etc.) can leverage messaging apps to become a trusted advisor to its audience, thereby building brand trust and driving sales in the long run.

Pringles, the popular snack brand, tapped into the emoji craze with a WhatsApp campaign aimed at younger consumers. The Pringles Emoji Challenge was a fun contest run via WhatsApp where participants were asked to communicate using only emojis in their messages to the brand. The idea aligned with Pringlesâ playful brand image and got people creatively engaged.
Hereâs how it worked: Pringles set up a WhatsApp number and announced that fans could send them a message composed entirely of emojis, describing anything â a story, how they feel about Pringles, a joke, etc. Pringles' social media team (or chatbot) would then decode the message and reply, often with a humorous interpretation or a matching emoji response. The best or most creative emoji messages stood a chance to win Pringles goodies or be featured on Pringlesâ social channels.
This campaign did not rely on any heavy content; it simply leveraged how ingrained emojis are in daily communication. It turned a simple WhatsApp interaction into a game that resonated particularly with teens and young adults. The outcome was increased user interaction and a lot of shareable moments â many participants took screenshots of their funny emoji conversations with Pringles and shared them on platforms like Instagram, amplifying the reach. By the end, Pringles saw a solid uptick in brand mentions and engagement among the target demographic, and it positioned the brand as tech-savvy and fun-loving.
The Pringles Emoji Challenge exemplifies low-cost, high-engagement marketing on WhatsApp. You donât always need a complex bot or detailed content; sometimes, a quirky idea that invites user creativity is enough. Itâs also a reminder that meeting your audience in the communication style they love (in this case, emoji language) can make your campaign feel more organic and user-driven.

Luxury fashion house Burberry has been an early adopter of digital channels, and WhatsApp was no exception. Burberry used WhatsApp to offer fans exclusive behind-the-scenes access to its runway shows. For a London Fashion Week event, Burberry invited people to sign up (via a special link or QR code) to a WhatsApp group or broadcast list. Those who opted in would receive real-time updates from the fashion show, including backstage photos, videos of models getting ready, and first-look images of the new collection.
This campaign made participants feel like VIP insiders. While only a select crowd attends the physical fashion show, Burberryâs WhatsApp subscribers around the world could virtually attend through their phones. For example, moments after a model hit the runway in a new Burberry trench coat, a subscriber might get that lookâs photo with a note, âLook 5: the new heritage trench, up-close.â There were also personal touches like messages from Burberryâs creative director about the inspiration behind the line, or short clips showing the bustling backstage atmosphere.
By using WhatsApp, Burberry achieved an intimate, personal form of broadcasting. Unlike public social media posts, these felt like texts from a friend at the event. The exclusivity of the content (not posted elsewhere immediately) made brand loyalists and fashion enthusiasts eager to join. As a result, Burberry strengthened its community of followers and generated more conversation around its show. It also translated to commerce â by including links or info on when items would be available, they saw pre-orders and inquiries come in for the new collection pieces featured.
Burberryâs WhatsApp initiative is a great example of event-based marketing on messaging apps. It shows how brands can leverage WhatsApp for product launches or live events, providing a richer experience than what general social media might allow. In doing so, Burberry not only increased engagement but also reinforced its brandâs aspirational status by giving fans a peek behind the curtain. Other brands can emulate this by using WhatsApp for product drops, live Q&As during events, or any scenario where a more personal live feed would enhance the customer experience.

Dominoâs Pizza has always prided itself on efficient delivery and tracking (famous for its pizza tracker). In some markets, Dominoâs took customer convenience a step further by integrating WhatsApp for order tracking updates. When a customer placed an order, they had the option to receive notifications on WhatsApp about their pizzaâs journey â from the oven to their doorstep.
For instance, after ordering, a customer might get a WhatsApp message: âđšâđł Your Dominoâs order #1234 is being prepared.â Later, another message: âđ Good news, your pizza is out for delivery with John (delivery expert). ETA 20 minutes. Track: [link].â These real-time updates on WhatsApp meant customers didnât have to download a separate app or continually check a website; the info came right to their chat. Customers could even ask questions or respond if needed (like providing additional directions to their address), making it a two-way communication if necessary.
The impact of using WhatsApp for tracking was higher transparency and customer satisfaction. Customers found it reassuring to get timely updates on a platform they frequently use. It reduced the anxiety of âwhereâs my food?â and the need to call the store. Dominoâs also benefited â fewer inbound calls and a smoother delivery process. In markets like India and parts of Europe where WhatsApp is ubiquitous, Dominoâs saw a positive response to this service. It reinforced Dominoâs image as a tech-forward company that adapts to customer preferences.
This example underscores a simple but effective use of WhatsApp: customer service and operational updates. While not a flashy âcampaignâ in the promotional sense, itâs very much a marketing win because it improves the overall customer experience. Happy customers are the best marketing, after all. Any business that provides delivery or appointment-based services (food, e-commerce, logistics, healthcare, etc.) can consider WhatsApp notifications to keep users informed in real time. Just ensure you have user consent for messaging and provide an easy opt-out, since respect for customer preferences is crucial on private messaging channels.

In an industry-first luxury campaign, Dior Beauty launched an exclusive WhatsApp experience in 2022 featuring global ambassador Jisoo (from K-pop group Blackpink). This four-day campaign was designed to promote the new Dior Addict lipstick, and it gave fans a chance to âchatâ with Jisoo on WhatsApp â a huge draw for millions of her followers.
Hereâs how Dior executed it: They announced the campaign on Instagram, inviting Diorâs social media followers to join Jisooâs âexclusive WhatsApp group.â Interested users clicked through to a landing page to sign up with their WhatsApp number. Once the campaign started, participants began receiving messages that appeared to come from Jisoo herself.
Using a sophisticated chatbot persona, Dior sent themed videos, behind-the-scenes photos, and voice notes of Jisoo talking about the new lipstick and sharing bits of her life as a Dior ambassador. Users could choose what content they wanted more of (e.g., âReply with 1 to see a day-in-the-life video, 2 for a makeup tutorial,â etc.), creating a personalized experience. The chatbot also dropped exclusive links â for example, early access to purchase the lipstick or an Instagram AR filter that fans could try.
The scale of this campaign was massive: Dior opened it up to 9.6 million Instagram followers and saw an enormous opt-in rate because the chance to connect with Jisoo was irresistible.
Fans were thrilled to get âmessagesâ from a celebrity on WhatsApp, and social media buzzed with screenshots of the chats. For Dior, the campaign achieved multiple objectives: it humanized the brand through an influencer, drove e-commerce by linking directly to product purchases, and positioned Dior as an innovator in digital marketing. According to Dior and its tech partner, this was the first time a luxury brand used WhatsApp in such a way â blending influencer marketing with interactive chat.
The Dior x Jisoo campaign is a blueprint for leveraging star power on WhatsApp. It shows that consumers â especially younger ones â are eager for interactive, storytelling experiences with their idols and brands. By using a chatbot to scale the interaction, Dior managed to keep it one-on-one in feel, but one-to-many in execution.
Other brands can replicate this by using notable personalities or brand characters in a WhatsApp chatbot to engage fans with content, quizzes, or exclusive drops. The key is to make the experience feel special (limited-time, exclusive content) and true to the influencerâs voice, so it maintains authenticity.

IKEA, the global furniture retailer, experimented with WhatsApp as a channel for product discovery and shopping assistance. In select markets, IKEA created a âWhatsApp Catalogâ campaign, where customers could browse certain products and get information simply by chatting on WhatsApp. This was particularly useful when IKEA launched new collections or during the holiday season, when people needed gift ideas and shopping convenience.
For example, a user could send a message saying âHi, Iâm looking for a study deskâ to IKEAâs WhatsApp number. The chatbot (or a human agent in some cases) would reply with a few questions or options: âSure! Do you prefer a modern or traditional style?â Based on the answers, it would then share pictures and details of a few desks from the IKEA catalog. Users could ask about dimensions, colors, stock availability, and even see customer reviews â all through quick WhatsApp exchanges. Once the user found something they liked, the bot could provide a direct link to the product page for purchase, or even assist in adding it to cart within the chat if integrated.
This campaign essentially brought the retail browsing experience into a chat window. It proved convenient for customers who didnât want to download the full app or navigate the website. It was also a more conversational way to shop, almost like texting a store associate for recommendations. IKEA saw a higher engagement rate with certain customer segments through this channel â for instance, busy professionals found it handy to just message and get what they need without scrolling through hundreds of items themselves. It also helped reduce decision overwhelm by curating a few choices based on user inputs.
The WhatsApp Catalog example demonstrates how brands can utilize messaging for conversational commerce. Itâs akin to having a personal shopper at scale. For businesses, even if you canât implement full shopping cart integration in WhatsApp, you can still use it to nurture leads â share product info, answer queries promptly, and then direct customers to your checkout page. As WhatsApp rolls out more business features (like product catalogs and payments in chat), this kind of campaign will likely become even more powerful for driving sales.

McDonaldâs, the fast-food giant, has continually adapted to customer preferences in ordering. In late 2020, McDonaldâs India (Delhi NCR region) introduced WhatsApp-based ordering to make it easier for customers to place orders for delivery. This initiative is a great example of using WhatsApp to streamline the purchase process.
To use it, customers simply had to send âHiâ on WhatsApp to McDonaldâs official number. The ordering system would then automatically respond with a menu link or interactive menu. Customers could tap the link to browse the menu within WhatsApp (or in a web view) and add items to their cart. After finalizing the selection, theyâd provide their address and contact (if not already known), all through guided steps in the chat. Once the order was confirmed, an invoice and order number would be sent via WhatsApp, and the food would be prepared and delivered as usual. Essentially, this removed the need to call a store or use a separate app â everything happened in a simple chat flow.
The convenience factor was immediately evident. Many customers found this ordering-by-text approach more natural, since WhatsApp is such a routine part of daily life. For McDonaldâs, it meant capturing orders from people who might not have their app installed or who found it cumbersome to navigate. It likely increased order frequency from certain customer groups (like office workers who could quickly WhatsApp their lunch order). Moreover, McDonaldâs could integrate promotions into the chat â for example, after an order, the bot might say âThanks! BTW, we have a 20% off on fries for WhatsApp orders this week, would you like to add?â making up-sells easy.
This McDonaldâs campaign highlights the broader trend of conversational ordering. Whether itâs food, retail, or services, enabling customers to simply send a message to get what they want removes friction. It feels like messaging a friend to ask for something.
Of course, setting up a robust backend to handle orders and payments is crucial here, but once in place, it can drive both sales and customer satisfaction. The key takeaway: meet customers on the platforms they already use, and make the buying process as chat-simple as saying âI want this, please.â

KLM, the flagship airline of the Netherlands, is renowned for its smart use of social media and messaging for customer service. On WhatsApp, KLM launched a campaign to improve customer experience by providing flight updates and collecting feedback via chat. This wasnât a one-time promotional campaign but an ongoing service enhancement that doubled as a marketing differentiator for the airline.
After booking a flight, KLM passengers could opt in to receive their booking confirmations, check-in notifications, boarding passes, and flight status updates on WhatsApp (in addition to email). For example, a day before the flight, a user might get: âđ« Hi John, this is KLM. Reminder: your flight KL123 from Amsterdam to New York departs tomorrow at 10:35 AM. Hereâs your boarding pass [image]. See you at Gate D5!â During travel disruptions or delays, WhatsApp messages kept passengers informed in real time â information they might otherwise miss in email. This proactive communication was highly valued by travelers.
Furthermore, after the flight, KLM used WhatsApp to send a brief survey or feedback request. A few hours or a day post-flight, a passenger might receive a message: ââïž Hope you had a good flight with KLM! Weâd love to hear about your experience. Was everything to your satisfaction? (Reply 1 for Yes, 2 for No).â If someone responded with a 2 (No), the chatbot (or agent) could follow up asking what went wrong or how KLM could improve. This immediate, conversational feedback mechanism helped KLM quickly address issues and demonstrate that it cares about customersâ opinions.
The result was a noticeable uptick in customer satisfaction scores for KLMâs communication and service recovery. Passengers felt taken care of, and any minor issues often got resolved before they escalated, thanks to the rapid feedback loop. Additionally, having many interactions on WhatsApp reduced strain on call centres as customers had less need to call for basic info.
KLMâs use of WhatsApp showcases how personalized customer service can also serve as marketing. When an airline is known for smoothly communicating and handling concerns via convenient channels, that becomes a selling point for flyers. This example encourages businesses to think beyond pure promotion â using WhatsApp (or any messaging app) for timely service updates, feedback, and support can greatly enhance your brandâs reputation and customer loyalty. A satisfied customer is likely to become a repeat customer and even an advocate, which is the end goal of all marketing.
WhatsApp allows businesses to send messages, images, videos, and even voice notes straight to a customerâs phone in a one-on-one chat. This creates a sense of personal connection and intimacy. Communications can be tailored with the customerâs name, past purchase info, or relevant offers, which fosters trust and loyalty between the brand and the customer.
WhatsApp messages are notoriously engaging â as noted, they can have around a 98% open rate. Most users read their WhatsApp messages within minutes of receipt. By leveraging this high attentiveness, marketing campaigns on WhatsApp often see faster and higher response rates than channels like email or social media. Customers are also more likely to reply or take action because the chat format encourages interaction.
WhatsApp isnât limited to text. Brands can share photos, videos, GIFs, audio clips, documents, and even interactive buttons. This multimedia capability means your campaigns can be more engaging and informative â from product demo videos, tutorial images, to PDF catalogs. Rich content helps in capturing attention and conveying your message effectively (for example, showing a product in use rather than just describing it).
Marketing on WhatsApp can be very cost-effective, especially compared to traditional advertising or SMS campaigns. Sending messages (especially via the WhatsApp Business API) has a low cost relative to the potential return. Thereâs no need to design expensive creatives for billboards or TV â often a well-crafted message or chatbot can do the job. Plus, automation (through chatbots) saves time and resources by handling queries and broadcasting messages to many users at once.
WhatsApp is used in over 180 countries, making it a global platform. Brands can reach customers across geographies instantly. At the same time, campaigns can be highly localized â you can send region-specific promotions, use local languages, and cater to local events or holidays. This combination of global reach and local targeting is a unique benefit. For instance, a brand can run a worldwide campaign but personalize content for each userâs locale or language, all through one platform.
Unlike many marketing channels that are one-way, WhatsApp is inherently a two-way communication platform. Campaigns can invite responses, questions, and participation from users. This interactivity leads to more meaningful engagement. Customers donât feel like theyâre being advertised at; instead, theyâre in a conversation with the brand. This can yield valuable feedback, viral UGC content, and deeper insights into customer preferences.
WhatsApp marketing gives brands a direct, personal way to connect with customers, blending relationship building, storytelling, sales, and service in one chat interface. From examples like Unilever, Netflix, and Dior, we see how interactive campaigns and conversational content can engage audiences in ways traditional channels canât.
Success comes from putting customer experience first. Define clear goals, segment your audience, and keep messages relevant and personalized. Share concise, engaging content that offers real valueâwhether exclusive offers, useful tips, or entertaining interactions. Use WhatsAppâs rich media features like images, videos, voice notes, and quick-reply buttons to make campaigns interactive and memorable.
Always respect the channel: gain consent, give easy opt-outs, and balance frequency to avoid spam. A single thoughtful message can delight, while over-messaging risks losing trust. Quality wins over quantity.
With WhatsApp, businesses get a rare chance to create a direct, trusted line to their audience. Done right, it boosts conversions, builds loyalty, and delivers the personal touch customers appreciate. The platform is still evolving, so creativity and authenticity will set your campaign apartâmaking it not just effective, but unforgettable.
A smart WhatsApp marketing campaign is the one that is customer-centric, conversational, and goal-driven â can propel your brandâs success and help you stand out in the crowded market. Itâs a tool that meets customers where they already are, making your marketing feel less like marketing and more like a helpful, friendly dialogue. Embrace that, and youâll be well on your way to WhatsApp marketing wins in this digital landscape.
1. Track open rates, click-throughs, conversions, and promo code redemptions.
2. Check engagement: replies, response rates, and conversation length.
3. Collect user feedback through comments or quick surveys.
4. Measure subscriber growth and sales uplift during the campaign.
1. Set up WhatsApp Business (app or API) with a full profile.
2. Build an opt-in subscriber list with clear benefits.
3. Plan concise, value-driven messages and schedule.
4. Test content, links, and flows before launch.
5. Launch, monitor metrics, and refine future campaigns.
WhatsApp is one of the most widely used messaging apps that helps us stay connected with our loved ones. It helps us stay connected even beyond borders and different time zones. However, ever had a chat suddenly go silent on WhatsApp, with profile pictures and last seen vanished? Youâve likely been blocked, and while it feels permanent and frustrating too, there are clever methods to reconnect.
Hereâs a clear, actionable guide on how to detect blocks and what to do next.
Wondering how to know if a contact has blocked you on WhatsApp Messenger? These are some hints to look for:
If you notice these issues while contacting a user, the contact has blocked you.

Pros and Cons
Tip: Back up chats first: This wipes all messages and group memberships.
This process can be done on any smartphone with Android or iOS.
After completing this process, your temporary cache files will be deleted from your mobile phone. So now you can reinstall the app and set up a new account to start messaging again. This is one of the most effective methods of how to unblock yourself on WhatsApp.

This method enables communication despite restrictions. And you don't need account deletion or extra phone numbers.

Another very effective and easy method to contact someone who has blocked you is dual WhatsApp.
Use device features like âDual Appsâ or âApp Clone.â
Tip:Â Keep your new number handy for future reconnections.
Thatâs it, you are good to go! Now, you can reconnect with the person who has blocked you. This is one of the easy ways for Android Users to Unblock themselves on WhatsApp.
Read More: How to Avoid WhatsApp Banning your Account
Test these actionable methods, prioritize respectful contact, and always back up your chats. Face blocks and turn silent chats into positive, resolved conversations. Wishing you many happy conversations!
Yes, unless chats are backed up beforehand via Google Drive or iCloud.
Yes, the blocked contact receives messages in shared groups.
WhatsApp is not just a messaging tool; it is a global content phenomenon. With over 2.7 billion users and nearly 500 million daily Status viewers in 2025, WhatsApp Status rivals Instagram Stories and Facebook Reels as a top short-form media platform. Marketers, creators, and everyday users rely on Status to share and capture memories, viral videos, and business updates.
But Status posts disappear in 24 hours. If thereâs a family memory, a trending video, or business content worth saving, these proven, up-to-date methods will help, securely and responsibly, across Android, iPhone, and PC.
WhatsApp Status is a feature that allows users to share photos, videos, and text-based updates that disappear after 24 hours. Similar to other social media platforms, such as Instagram Stories and Snapchat, WhatsApp Status provides a way for users to express themselves creatively and share moments with their contacts. You can find a diverse range of content on WhatsApp Status, including personal photos, funny videos, inspirational quotes, and much more.
Downloading WhatsApp status updates can be advantageous for several reasons.
Before we dive into the methods of downloading WhatsApp statuses, itâs essential to address the legal considerations. While downloading WhatsApp statuses for personal use is generally considered acceptable, itâs crucial to respect the privacy and rights of others. Always obtain permission from the uploader before downloading and sharing their status updates.
Moreover, be cautious of copyright infringement. If the status contains copyrighted material, itâs advisable not to download or distribute it without proper authorization. Respect intellectual property rights and use downloaded statuses responsibly. And most importantly, avoid using mods like GBWhatsApp or WhatsApp Plusâthey may cause account bans
There are several methods available to download WhatsApp statuses, each with its own pros and cons. Letâs explore 6 common methods that will enable you to save those captivating status updates:

The quickest way to save image statuses is simply by taking a screenshot.
Pro tip: Crop the screenshot later to remove the WhatsApp UI elements.
One of the simplest ways to download WhatsApp statuses is by utilizing a file manager app on your smartphone. This method is suitable for Android users, as it allows direct access to the media files stored in WhatsAppâs cache.
When you view a status, WhatsApp temporarily saves it in the hidden .Statuses folder.
Steps:
Note: On some devices, you need to enable âShow Hidden Filesâ to view this folder.


Using a file manager app provides a convenient way to access and download WhatsApp statuses without the need for additional apps. However, itâs important to note that this method requires you to act quickly and download the status before it disappears after 24 hours.
There are apps built for seamless, bulk-saving of WhatsApp Status.
If you are unable to directly download WhatsApp statuses using the previous methods, screen recording can be an effective alternative. By recording your screen while viewing the status, you can capture the content and save it as a video file on your device.

To download WhatsApp statuses using screen recording, follow these steps:
Screen recording allows you to capture both photos and videos shared as WhatsApp statuses. However, keep in mind that this method records the entire screen, including notifications and other app activities. Itâs recommended to trim the recorded video to remove any unwanted portions before saving or sharing it.
This is one of the newest and easiest methods in 2025.
Steps:
Perfect for users who prefer managing WhatsApp on PC.
In some cases, the simplest and most respectful way to download a WhatsApp status is by directly asking the uploader for permission. If you come across a status that youâd like to save, reach out to the person who posted it and kindly request their permission to download it. Many individuals are happy to share their statuses if asked politely.
By asking the uploader, you not only ensure that you have their consent but also provide an opportunity for engaging in a conversation and strengthening your relationship. Personal interaction and communication can enhance the bond between friends, family, and acquaintances.
While the methods mentioned above offer various ways to download WhatsApp statuses, itâs essential to keep the following tips in mind for a seamless and successful experience:
WhatsApp statuses disappear after 24 hours, so itâs crucial to act quickly if you want to download a specific status. Regularly check the Status section and promptly download any statuses you wish to save before they expire.
Before downloading WhatsApp statuses, ensure that your device has enough storage space to accommodate the saved statuses. High-resolution photos and videos can occupy a significant amount of storage, so periodically clear unwanted files or consider transferring them to external storage devices.
Respect the privacy and rights of others when downloading WhatsApp statuses. Always seek permission from the uploader before saving or sharing their content. Additionally, avoid sharing sensitive or private statuses without explicit consent.
When utilizing third-party apps or websites for downloading WhatsApp statuses, choose reliable and reputable tools. Look for apps with positive reviews and a significant user base. Similarly, for websites, ensure they have secure connections (HTTPS) and transparent privacy policies.
To ensure a smooth and secure experience, keep your WhatsApp, file manager app, screen recording app, or any other related tools up to date. Regular updates often include bug fixes, security patches, and improved compatibility with the latest versions of WhatsApp.
WhatsApp statuses provide an exciting way to share and engage with others. By following the methods and tips discussed in this comprehensive guide, you can effortlessly download WhatsApp statuses and preserve those special moments. Remember to respect the privacy and rights of others, seek permission when necessary, and use reliable tools for a smooth and enjoyable experience. Happy downloading!
If you use WhatsApp for business or marketing, tools like SendWo can take it to the next level with bulk messaging, AI chatbots, and automation, helping you engage customers better.
Try Sendwo today and unlock the power of WhatsApp marketing beyond personal use!
Yes. Use screenshots (for images), screen recording (for videos), or WhatsApp Web on desktop.
Only if downloaded from official app stores. Avoid suspicious APK files.
 No. WhatsApp doesnât alert the user. Only they can see that you viewed their status.
Yes. Use screenshots, screen recording, or iOS status saver apps.
WhatsApp is one of the most popular messaging apps, currently used by around 2.7 billion people worldwide. With regular updates and upgrades, it is providing us with a more seamless messaging experience. Did you know that now you can send blank messages on WhatsApp? You must know how to send a blank message in WhatsApp. WhatsApp is introducing several exciting updates for you to have a fun chatting experience with your peers, and this one is surely one of them. We will guide you on how to send blank messages in WhatsApp. So keep reading to know more.
A blank message does not contain any alphabet or numerical characters, and no special characters as well. It is completely blank, with no text at all.
So, is there any particular reason to send a blank message to someone? Not really. But it surely is a fun update, and therefore you should know how to send blank message in WhatsApp.
Why would you send a blank text to someone? Well, you can send it to check if your internet connection is working. Besides such technicalities, you might have personal reasons as well.
Let us quickly understand some of the reasons:
WhatsApp does not allow sending messages that are just empty spaces. But you can use invisible Unicode characters that look blank, yet WhatsApp treats as valid text.
Steps:
Several free websites let you generate a blank message with just one click. Just search for an âinvisible text generatorâ or âblank WhatsApp message toolâ in your browser.
Steps:
If you want to send multiple-line blank messages or automate the process, dedicated apps like "Blank Text" or "Invisible Text" can help. These apps let you create custom blank messages for WhatsApp with different lengths.
Note: Always download well-reviewed apps and be cautious with permissions.
Absolutely Yes
No, they are not. Disappearing messages are very different from blank texts. It is also a feature on WhatsApp that many users avail for privacy purposes.
For this feature, you are required to set a timer that can range from 24 hours, 7 days, to 90 days, after which your messages will disappear unless they are kept. This feature will apply only to the messages you send after switching it on, and not to the previous messages you have already sent.
Note: The person you are chatting with, will be notified that you have switched on Disappearing Messages.
Sending a blank message on WhatsApp is a quick way to spark curiosity, play a harmless prank, or simply keep your chat fun and mysterious.
As per survey, blank messages got 27% higher curiosity-driven responses in group chats compared to regular texts. This shows why blank messages are more than just a prankâthey can actually boost engagement.
So what are you waiting for? Use one of the tricks above and enjoy the benefits in personal messaging, while also boosting your marketing outreach with higher engagement, instant reach, and attention-grabbing conversations.
Yes. Just copy and paste an invisible Unicode character (like U+200E) into your WhatsApp chat box.
Unlikely, since Unicode characters are valid inputs. WhatsApp only blocks normal space-only messages.
Imagine youâre chatting on WhatsApp and suddenly see âThis message was deletedâ pop up. Curiosity kicks in â was it something important, or a juicy secret? Youâre not alone in wondering how to read those deleted WhatsApp messages. Itâs common to encounter the âdelete for everyoneâ feature. WhatsApp introduced this feature a few years ago to let users unsend messages (now up to a 2-day window after sending). Officially, once deleted, the message is gone from the chat.
But the good news is that there are workarounds to retrieve or view deleted WhatsApp messages.
In this comprehensive guide, weâll explore how to see deleted messages on WhatsApp using several proven methods. Weâll cover solutions for both Android and iPhone, ranging from built-in notification logs to chat backups and clever tricks. Youâll learn 6 effective ways to read deleted WhatsApp texts. Letâs get started!
Before diving into the solutions, it helps to know what happens when a message is deleted on WhatsApp. The Delete for Everyone feature (introduced in 2017) allows a sender to remove a message from both their own and the recipientâs chat. When they do, WhatsApp replaces the original text with a placeholder that says âThis message was deleted.â On the senderâs side, it shows âYou deleted this messageâ.
Importantly, WhatsAppâs servers and your app wonât show the deleted content in chat again by default. However, this deletion is often not truly permanent: the message data may still exist in your phoneâs notification history or in a backup file. Thatâs why the methods below work â they tap into those residual data sources. Itâs also worth noting the time limit for deletions.
As of now, WhatsApp lets users delete messages for everyone within roughly 48 hours of sending.
This extended window means you might frequently encounter deleted-message notices in both personal and group chats. Human nature being what it is, weâre inclined to find out what was erased. Thankfully, if you act in time or have the right settings in place, you can recover that info. From Androidâs notification logs to chat backups and third-party tools, letâs explore all the options step by step.
Use these methods responsibly â remember that messages are often deleted for a reason (typos, wrong chat, or second thoughts), so respect privacy and use these tricks mainly to recover important information.

Android's Notification History setting, which can be accessed via system settings. Many Android phones have a built-in Notification History feature that can log incoming WhatsApp messages even if they are later deleted by the sender. Essentially, if your device recorded the message in a notification, you can still read it after deletion by checking this log. This method does not require any additional app â itâs a native Android feature.
Keep in mind, you must have had notifications enabled for WhatsApp (and not opened the chat immediately) for the message to appear in the history. Also, notification logs are time-limited (usually 24 hours) on Android, so promptness is key.
How to check WhatsApp deleted messages via Notification History (Android):
Limitations: This method works only for Android devices, since iPhones do not have an equivalent notification log feature. Additionally, the message must have triggered a notification (i.e., your phone wasnât actively on that chat at the time). If you had WhatsApp open or the chat muted, no notification would be logged.

If the deleted message is something you absolutely must retrieve (and you suspect it was important), leveraging WhatsAppâs chat backup is a reliable method. WhatsApp on Android can back up chats daily, weekly, or monthly to Google Drive (or local storage). If a message was deleted, but it was included in a recent backup, you can restore that backup to get the message back. Essentially, youâre turning back time on your WhatsApp to the moment of the last backup.
This method works on both Android and iPhone, but the process differs slightly. Weâll cover Android/Google Drive here, and iPhone/iCloud in the next method.
Important: This method can only recover messages that were backed up before they were deleted. If the message was deleted before the last backup ran, it will not reappear from backup. Likewise, any new messages received after that backup will be lost when you restore. Use this method when the deleted message is worth the trade-off of possibly losing some recent messages (or you can warn friends you might lose recent texts during the restore).
How to recover deleted WhatsApp messages via Google Drive backup (Android):
Once youâve recovered the deleted message, you might consider saving its content elsewhere if needed. Note that any messages or media sent after the backup time (and before restoration) will not be present now.
WhatsApp might attempt to re-download media from links if available, but recent messages from contacts will be missing. You can ask contacts to resend any important recent messages that got lost. This backup-restore method works best if the deleted message was recent and you havenât had a newer backup overwrite the data.

iPhone users can also take advantage of WhatsAppâs backup system â on iOS, WhatsApp backs up chats to iCloud (if enabled). The concept here is the same: if the deleted message exists in an iCloud backup, you can restore that backup to recover the message. The process will be similar to Androidâs, with the main difference being that iCloud is used instead of Google Drive. Make sure youâre signed into the correct iCloud account that has the WhatsApp backup.

How to see deleted WhatsApp messages via iCloud backup (iPhone):
Tip: In the future, to avoid losing messages, consider enabling daily backups for WhatsApp. Many people keep it on daily auto-backup so that even if something is deleted, the nightly backup might catch it. Just remember that backups themselves can consume iCloud/Google Drive space and data, so adjust settings according to your needs.
This method is a bit technical, but some users have reported success with it. If you use WhatsApp Web on your computer (the web.whatsapp.com interface), thereâs a chance that a deleted messageâs content might still be retrievable from the web pageâs code. Essentially, WhatsApp Web might not immediately purge the message text from the HTML code even though it shows âThis message was deletedâ in the chat window. By using your browserâs Developer Tools (Inspect Element), you might find the deleted text hidden in the page.
How to attempt reading deleted messages via WhatsApp Web:
Keep in mind: This trick may not always work. Itâs a bit of a loophole, and WhatsApp could patch it such that the content is removed from the web code immediately.
A WhatsApp chat showing "This message was deleted" in one bubble, and a quoted reply revealing the original message text ("Hello") in the gray box. Sometimes, the easiest way to see a deleted message is if someone replied to that message before it was deleted. WhatsAppâs reply/quote feature includes the original message text in the reply bubble.
If a user deletes their message, the quoted text in any replies remains visible. In group chats, any participant might quote your message or someone elseâs. Those quotes are not removed even if the original message is deleted. So by scrolling up, you might find that the message content is still readable as part of a reply thread.
How to use this trick: simply look for any replies around the time of the deleted message. For example, in a group chat, John sends a message, Jane quickly hits reply and says, âWhat do you mean by this?â quoting Johnâs message. If John then deletes his original message, the group will see âThis message was deletedâ in place of it â but Janeâs reply will still show the quoted text John wrote.
By reading the quote in Janeâs message, everyone can infer what Johnâs deleted message was. This works similarly in one-on-one chats if you had quoted the other personâs message in a reply before they deleted it.
Steps to check for quoted deleted messages:
This method doesnât require any settings or apps â itâs a natural part of WhatsAppâs functionality. Of course, it only helps if someone indeed replied to the message before it was deleted. In fast-paced group chats, this happens more often than youâd think. People tend to respond quickly, so the window to delete may not erase the memory from everyoneâs screen.
Also note, if you are the one who deleted a message you sent, and someone had replied to you, you yourself will still see your text in their quote. So, even to check your own deleted message, you could look at the chat from your recipientâs replies (if any). Itâs a bit of a loophole in how deletion works: the quote is effectively a separate message that isnât erased. Use it to your advantage when possible!
Several third-party apps claim to help you view deleted WhatsApp messages by capturing notifications or even monitoring WhatsApp data directly. Apps like Notisave, WhatsRemoved+, WAMR, and others are popular on Android for this purpose.
Hereâs how they generally work: once installed, you grant the app notification access. The app runs in the background, and whenever a WhatsApp message arrives, it logs that message (from the notification). If the sender deletes the message, you can open the logging app to still find the original content. Some of these apps even save media (images, videos) that were deleted, by immediately downloading or keeping copies of them.
While this sounds convenient, there are important risks and caveats. Privacy and security are the biggest concerns.
These apps usually require extensive permissions â reading all your notifications (which may include OTPs, personal chats, etc.), accessing storage, and more. The data they collect could be sensitive. Not all apps are trustworthy; some might be littered with ads or even malware. In fact, many such apps have been called out as scams that donât truly recover messages.
WhatsAppâs end-to-end encryption means no external app can directly pull messages out of WhatsApp â they can only grab whatâs shown in notifications. If a message didnât trigger a notification (e.g., chat open or muted), these apps wonât have it either.
That said, if you still want to try this route (on Android only), hereâs a general approach:
Always remember: using third-party apps to intercept messages comes with trade-offs. Your personal data might be exposed, and these apps can be heavy on battery since they run continuously. WhatsAppâs official stance is likely against using such tools, and they could stop working if WhatsApp changes how notifications work or encrypts them. Also, iPhone users donât really have this option â iOS is restrictive and doesnât allow apps to read other appsâ notifications in the same way.
Security tip: After youâre done, you might want to revoke the appâs notification access or uninstall it if you donât need it constantly. This minimizes exposure of your data. Official methods (like using WhatsAppâs backups or built-in notification history) are generally safer, so treat third-party apps as a last resort.
Deleted WhatsApp messages donât have to remain mysteries. Weâve covered multiple strategies â from checking Androidâs notification history and using chat backups, to clever tricks like WhatsApp Web inspect and quoted replies â that empower you to retrieve or read messages even after theyâve been deleted. With a bit of preparation and know-how, you can stay one step ahead and ensure important information isnât lost in the ether.
That said, always remember to use these powers responsibly. Thereâs a reason WhatsApp doesnât make deleted messages easy to access â itâs respecting the senderâs intent. Itâs best to use these methods for recovering useful or critical information, not for snooping or violating someoneâs trust. Also, be mindful of security when using third-party solutions or when restoring backups (which can expose old messages).
Try out these techniques next time you encounter a âThis message was deletedâ in your conversation. By enabling notification history or keeping backups handy, youâll be prepared. No more FOMO (fear of missing out) over erased texts! If you found this guide helpful, share it with your friends or anyone who might have the same question.
Knowledge is power â now you have the tools to never miss a beat in your WhatsApp conversations. Happy chatting, and may no important message ever escape your eyes again!
Yes, there are built-in ways to read deleted messages without third-party software. On Android, you can use the notification history feature to find messages that were received via notification and later deleted. Additionally, restoring from a recent WhatsApp chat backup (Google Drive on Android or iCloud on iPhone) will recover messages that were deleted after the backup. These methods donât require installing any additional apps. Just make sure you have notifications enabled or a backup available from before the deletion.
No, WhatsApp Web and the Desktop app do not show deleted messages. Once a message is deleted for everyone, the change is reflected on all devices linked to that WhatsApp account, including Web and PC. You will only see âThis message was deletedâ in place of the message. There is a technical trick (using browser Inspect Element) that some users try â occasionally, the message text might be found hidden in the page code if the web session hasnât been refreshed. But this is not a reliable or official method. In general, assume that WhatsApp Web functions the same as your phone: it will not show the content of deleted messages.
WhatsApp business greeting messages are an excellent fill-in to a warm handshake and a welcoming smile.
If you are a business, you must already be aware of the power of greeting messages. However, if you have just begun, you should know the importance of WhatsApp business greeting messages.
Long story short, these messages are sent specifically to customers when they start a WhatsApp discussion with a certain company. Now, considering that these greetings are the customer's initial point of contact with your brand, they are extremely crucial in building a good first impression.
Let's look into it briefly!
WhatsApp greeting messages help clients feel acknowledged and valued, which eventually promotes a positive relationship with your business.
In other words, when you send greetings on WhatsApp, you humanize your brand by demonstrating that there are actual people behind it, which in turn boosts your customer engagement. That said, here are 40 WhatsApp introduction messages that ensure a smooth and lasting impression.
Let's begin!

This category helps to set the tone for any conversation. By sending these messages, you can make your customers feel welcome and valued.
Hello!
Greetings from [Your Business Name].
How can we assist you today?
Greetings from [Your Business Name].
We are overjoyed to have you here!
Greetings!
We appreciate your interest in [Your Business Name].
Explore our products and services here in detail.
Hello and welcome to [Your Business Name]!
We're delighted to have you here. How can we assist you today?
Feel free to ask any questions or share your needs with us.
Well, as they say, first impressions are the last impressions. Send these special texts to your new customers today and show your appreciation.
Thank you for visiting our online store, [Customer Name].
Got questions?
Feel free to look around and drop a question!
We are thrilled to have you aboard, [Customer Name]!
Make your first purchase ASAP and grab an exclusive 20% discount right away!
Hello there, new friend!
Tap here and unlock your ticket to a mind-blowing discount as our token of appreciation.
Yours Truly, [Your Business Name].

Opt-in messages are basically a polite way to invite customers to engage further with your business. Here's how to do it.
Want to stay updated with our latest offers?
Reply "YES" and join the list of receiving exclusive updates right away!
Ready for personalised recommendations?
Reply "START" to enhance your shopping experience within a click!
Hey [Customer Name]!
Join our VVIP club and get access to our exclusive perks and early offers way before!
Reply "VVIP" and be our early bird.
Celebrate festivals, spread holiday cheers, share thoughtful messages, and ring special events with positive messages. Here are a few examples!
Wishing you a Diwali filled with joy, light and prosperity [Customer Name].
Happy sparkling Diwali from [Your Business Name].
May the festival of Diwali illuminate your life with joy and success, [Customer Name].
Warm wishes from [Your Business Name].
This Diwali, let's come together to celebrate the triumph of light over darkness!
Best wishes from [Your Business Name].
Merry Christmas, [Customer Name].
May your day be merry, bright, and cheerful!
Ho Ho Ho! [Customer Name]
Wishing you a magical Christmas filled with love, warmth, and happiness.
From all of us at [Your Business Name].
It's that time of the year [Customer Name].
Spread love, laughter, and joy this Christmas!
Merry Christmas from [Your Business Name].
As we step into 2023, may it bring you immense success, happiness, and endless possibilities.
Happy New Year from [Your Business Name]!
Raise a toast to new beginnings!
Wishing you a Happy New Year filled with success and happiness.
[Your Business Name].
May the upcoming year be filled with exciting adventures and achievements.
Happy 2023 from [Your Business Name],
[Customer Name].

This is the most important message that you need to send if you are an online business. Send these order confirmation messages to your customers and give them the ultimate peace of mind.
Your order #[Order Number] has been confirmed!
Sit tight and expect the delivery within [Delivery Time (days)].
Thanks for choosing [Your Business Name].
Your package of surprise #[Order Number] is on its way!
Order received, [Customer Name]
#[Order Number] is being processed.
Track your delivery status here at ease!

Reward your customers with a welcoming message and discount when they choose your business.
BREAKING NEWS!
Your order is on its way.
Meanwhile, tap here to unlock a discount of 15% on your next purchase.
Hi [Customer Name].
Thank you for trusting us!
As a token of appreciation, we are offering you 15% off your next order at [Your Business Name].
Enjoy!
Thanks for choosing us, [Customer Name]!
Your 20% welcome discount is ready to be redeemed on your next purchase.
ORDER NOW.
This category helps you to enhance your customer understanding and tailor your services with the collected information.
Hey, [Customer Name].
To serve you better, we have created a survey sheet for you!
Could you please share your preferences with us?
Help us personalize your experience, [Customer Name]!
Share your interests and preferences with [Your Business Name] by tapping on the survey link below!
We value your feedback!
Take a moment to tell us about your preferences and interests.
Tap to participate in the survey now!

This helps you to keep your customers informed about your availability with clear business hour messages.
Hi, [Customer Name].
Our business hours are [Business Hours].
Feel free to reach out during these times.
Need assistance?
Reach us during our operating hours, [Business Hours], and get immediate support.
Thank you for contacting us, [Customer Name]!
We are available to assist you from [Business Hours].
By sending these compelling messages, you can gather valuable leads for your business right away.
Interested in our newsletter?
Drop your email/subscribe to our channel and stay updated with our latest offers.
Grab the exclusive content and offers right away by sharing your email.
Join our community today.
Ready to receive [Your Business Name] updates?
Share your email ID and be an early bird to access special promotions and offers.
These friendly and helpful greeting messages for WhatsApp will show the exceptional customer support that your business provides.
Welcome to our customer support!
How can we assist you today, [Customer Name]?
Hello [Customer Name]!
We heard you needed our help!
Our support team is right here to help.
What can we do for you?
Need assistance?
We're just a message away.
How can we make your day better?

This is to inform customers that you are temporarily away.
Hi.
We are currently away but will get back to you as soon as possible.
Feel free to browse our website in the meantime.
Thank you for reaching out!
Our team is away at the moment, but we will be back shortly to assist you.
Apologies for the delay.
We will be back to help you in [Expected Time].
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Moving forward, while businesses may send these WhatsApp greeting messages with ease, sometimes it gets a little challenging when it comes to the technicalities. This is where Sendwo comes into the picture.
In a nutshell, Sendwo is your go-to tool for sending WhatsApp business introduction messages. It streamlines the entire procedure and makes sure that your messages create a lasting impression on your customers.
Irrespective of the WhatsApp Business API you've got (official or unofficial), Sendwo assists in sending bulk messages without getting banned on WhatsApp. In case you have not registered for the API yet, Sendwo is just a call away!
The team will help you in getting it at ease. That said, follow the steps below to send WhatsApp Greeting messages to your clients upon registering your API.
Note: In case you are using the official WhatsApp Business API, you will have to obtain approval for the WhatsApp message template via the WhatsApp Manager Dashboard. Alternatively, you can also create the template inside Sendwo and request for the official approval. However, if you're using an unauthorized API, you can send your messages instantly. You do not have to wait for WhatsApp to approve your greeting messages.
Sign up on Sendwo API-based WhatsApp marketing software to send WhatsApp Business Greeting Messages in bulk.
In today's time, WhatsApp Business Greeting Messages are a kick-start way to create a lasting impression and develop long-lasting customer relationships. We hope these messages will help you build excellent relations with your customers and ultimately leverage your customer engagement. Good luck!
In today's digital marketing landscape, building direct, personal connections with customers is gold. WhatsApp, with its over 2.24 billion monthly active users, offers an unparalleled opportunity for brands to engage their audience where they spend their time. One feature in particular â the WhatsApp Group Link â can unlock a whole new level of customer engagement and business growth.
Imagine being able to gather hundreds of interested customers into a single conversation with just one click. No more tedious manual ads or hoping people open your emails; instead, you have a captive community in a chat, eager to hear from your business in real time. This article will show you how to leverage WhatsApp group links to boost your business, with practical tips, examples, and the latest best practices for 2025.
A WhatsApp Group Link is a special invite URL (or QR code) that allows anyone to join a specific WhatsApp group chat with a single tap or scan. In the past, group admins had to save every contact and add members one by one â a slow and tedious process. WhatsApp changed the game by introducing invite links that instantly bring people into your group without manual approval.
In simple terms, it's a doorway to your WhatsApp group: share the link with your customers or audience, and anyone who clicks it can join the group conversation immediately.
Only a group admin can generate the invite link for a WhatsApp group. The link is unique to your group, and you can obtain it in your group settings (usually by tapping the group name and selecting "Invite to Group via Link"). Once generated, the link can be copied, shared, or even converted into a QR code for easy scanning. Both your existing contacts and people not yet in your contacts can join via this link, which makes it perfect for inviting customers en masse.
â ïžKeep in mind that anyone with the link can join (and it can be forwarded around), so it's wise to share it with your targeted audience and reset the link (which invalidates the old one) if you ever need to regain control.
It's simple, shareable, and powerful â click the link, and you're in! Next, let's explore why this little link can have a big impact on your business growth.
WhatsApp messages land straight in your customers' pockets, often with notification alerts. This means higher visibility and engagement than many other channels. In fact, about 99% of WhatsApp messages are opened (versus ~20% for emails), and most users respond within minutes. When you share updates or offers in a group, you can be confident your message will actually be seen and acted on quickly.
With support for up to 1,024 members per group, a single WhatsApp group can host a huge audience. Yet conversations still feel intimate and personal. Group chats foster a sense of exclusivity, immediacy, and community that generic social media posts or ads often lack. This personal touch builds trust and loyalty. You can address customers by name, answer questions in real time, and humanize your brand.
A WhatsApp group essentially creates a community around your brand. Customers who join via your link are typically your most interested audience â they want to be there. By sharing valuable content, tips, and timely support in the group, you nurture a tribe of loyal customers. Members can interact not just with you but with each other â sharing experiences, giving testimonials, and amplifying enthusiasm for your business. This peer-to-peer engagement is incredibly powerful for cultivating brand advocates who spread the word.
WhatsApp groups allow two-way communication. You donât just talk to customers; you converse with them. Need quick feedback on a new product or immediate insight into an issue? Post a question in the group and watch the responses flow in. This real-time feedback loop helps you refine your offerings and customer experience. Plus, customers appreciate the quick support â resolving queries in a group setting can show others that youâre responsive and transparent, enhancing your reputation.
Using WhatsApp is essentially free â there are no ads to pay for or SMS fees, just internet access. For small businesses and startups with limited budgets, groups offer a low-cost marketing channel. You can share promotions, images, videos, and PDFs of your products/services at no cost. Compared to traditional channels, WhatsApp can deliver a better ROI by reducing marketing expenses while targeting customers who are most likely to convert (since they've opted into your group).
The combination of personal engagement and high visibility often translates into better conversion. Customers in a WhatsApp group feel like insiders. When you drop an exclusive discount code or a flash sale announcement in the group, youâre likely to see swift action. Businesses have reported that having a direct line to customers on WhatsApp led to faster conversions and even increased repeat purchases. The immediacy creates a sense of urgency that can boost sales.
Ultimately, WhatsApp group links help you move beyond transactions into relationships. By consistently interacting and providing value in the group â be it useful information, helpful advice, or just friendly conversation â you build rapport. Customers start to see your brand as a friend or partner, not just a vendor. This can lead to improved customer retention and lifetime value. Loyal communities lead to long-term sales and growth.
Creating a WhatsApp group link is straightforward. Follow these steps to generate an invite link for your own group:

That's it! You now have a WhatsApp group invite link ready to go. Be sure to save that link somewhere handy.
Creating a group link is only half the battle â you also need people to click it! To maximize your group membership, use these proven tactics to share and promote your WhatsApp group link:
Place a prominent call-to-action on your website (homepage, footer, or a dedicated landing page) inviting visitors to âJoin our WhatsApp Group for [value proposition]â. This could be a button or banner that uses your invite link.
For example, an e-commerce site might say, "Join our WhatsApp group for flash sale alerts and coupons." You can even embed a WhatsApp icon for a visual touch. If possible, use a short URL or a WhatsApp short link (WhatsApp Business accounts offer a wa.me short link) to make it clean.
Leverage your existing social media channels (Facebook, Instagram, Twitter, LinkedIn) to invite followers to your WhatsApp group. Create an enticing post like: "đą We just launched a VIP WhatsApp group for our customers! Join via this link to get exclusive updates, tips, and support." Include the link in the post. You can periodically remind followers about the group, especially when promoting a new campaign. Pinning the invite link post to your profile can increase visibility.
If you have an email subscriber list, announce your WhatsApp group in an upcoming newsletter. Explain the benefits of joining (e.g., theyâll get faster updates, insider deals, or a direct line to ask questions). Provide a clear, clickable button with the invite link, e.g., "Join our WhatsApp Community Now". Since email is more static, highlight that WhatsApp group members get real-time info and interaction that they might otherwise miss.
Write a blog post about your new group or mention it in relevant blog content. For instance, "We discuss tips like these daily in our WhatsApp group â [Click here to join]." If someone is already reading your content, they might be interested enough to join your community. Embedding the link in context can drive quality sign-ups.
After a customer makes a purchase or signs up on your site, direct them to join your WhatsApp group. The confirmation page or thank-you email can include a note: "Join our customer WhatsApp group for order updates and special offers." Since these users are already engaged, they're more likely to click through. This is a key moment to capture loyalty.
If you have a physical location or do in-person events, utilize the QR code version of your group link. Print a small flyer or poster that says "Scan to join our WhatsApp Group for VIP perks!" and display it at your checkout counter, window, or event booth. You can also include the QR or link on business cards, receipts, or product packaging. This merges offline and online marketing â customers in your store can join your digital community on the spot.
Share your WhatsApp group in relevant online communities or listings, where appropriate. For example, if your group is about fitness tips and you run a gym, you might share the invite link in local health forums or Facebook groups, with a genuine invitation (avoid being spammy â always explain the value of the group). There are also "WhatsApp group directories" and platforms where people search for groups to join. Listing your group there under the proper category (business, education, etc.) can attract interested members. Just ensure you have the capacity to manage new members coming from these public listings.
Essentially, treat your WhatsApp group like a product you're promoting. Mention it in all customer touchpoints: social bios ("đŹ Join our WhatsApp community [link]"), YouTube video descriptions, podcast outros, at the end of webinars, etc. The more places you place the invitation, the more your most engaged followers will see it and join. Always clarify whatâs in it for them â whether it's exclusive content, direct support, or first dibs on offers, make the value clear to encourage clicks.
Pro Tip: Create urgency or exclusivity around your group. For example, "Limited spots available" (if you're capping the group at, say, 200 members for manageability) or "Join by [date] to participate in our giveaway in the group." This can prompt faster action. Also, when people do join, welcome them warmly and deliver on your promises so they stay and invite others.
Set the tone from day one by clearly defining the groupâs purpose and rules. Let members know what kind of content will be shared, how often posts will appear, and what behavior is expected. For example: âThis group is for weekly coaching tips and Q&A. Promotional posts on Mondays only. Please keep discussions respectful.â
This kind of structure avoids confusion, prevents spam, and ensures the group remains professional and valuable for all.
The key to engagement is giving more than you ask. Stick to a simple formula: for every promotional post, share two to three valuable, non-promotional ones. These can be helpful tips, tutorials, case studies, or motivational insights.
For instance, if you sell baking supplies, share recipes, baking hacks, or answer member questions throughout the week, and then introduce a weekend discount or new product. By prioritizing value first, members see your group as a helpful resource - not just an advertising channel.
Consistency builds trust, but over-posting can backfire. Find the right rhythmâperhaps one meaningful post per day or a few high-quality updates per week. Use interactive formats like polls, questions, or challenges to encourage responses. A quick reaction, reply, or @mention can go a long way in showing youâre present and listening.
The goal is balance: active enough to keep interest alive, but controlled enough to avoid becoming noise.
As the admin, protect the groupâs quality. Remove spam, address inappropriate posts quickly, and remind members of the rules when needed. At the same time, highlight and appreciate valuable contributionsâthank engaged members, celebrate good questions, or showcase helpful answers.
If your group grows large, consider appointing trusted co-admins to share moderation duties. A safe, respectful group atmosphere strengthens your brand credibility and keeps people engaged.
If your business covers multiple topics, avoid overwhelming members with mixed content. Instead, create focused groupsâfor example, one dedicated to SEO Tips and another for Social Media Strategies. This ensures members only see whatâs relevant to them, driving more engagement.
WhatsAppâs Communities feature makes this easier, enabling you to organize up to 50 sub-groups (with a combined capacity of 50,000 members). This structure keeps discussions targeted as your audience grows.
The WhatsApp Business app includes features that can support group management:
If a group member asks about pricing, for instance, you can quickly send them a catalog link in a private chat. You can also share your business short link or QR code for easier customer onboarding. These tools help you deliver faster, more efficient service alongside your group efforts.
Remember:
For advanced needs (scheduled posts, automated greetings, or analytics), consider WhatsApp Business API integrations. These provide tools for broadcasting, performance tracking, and automation at scale.
Never add people to groups without their permissionâinstead, share the invite link. Some members may want minimal notifications, so consider setting the group to âAdmins Onlyâ if your main goal is announcements. Then, either occasionally open it for discussions or run a separate chat group for conversations.
Most importantly, respect member requests to leave or not be contacted, and comply with privacy regulations to protect trust.
A successful WhatsApp group blends structure, value-driven content, consistent engagement, and respect for privacy. When used strategically, WhatsApp groups become not just a channel for updates, but a thriving community that strengthens your brand and deepens customer relationships.
WhatsApp group links have unlocked a new frontier in business-customer relationships. What started as a simple chat invite can evolve into one of your most powerful marketing channels when used strategically. We've seen that by fostering community, delivering real value, and engaging directly, businesses can boost customer loyalty, drive sales, and even gather invaluable feedback â all in a casual, chat-based setting. It's marketing that feels more like a friendly exchange and less like a hard sell, and that's exactly what modern customers appreciate.
Now it's your turn. If you haven't already, create a WhatsApp group link for your business today and generate your invite link. Share it with your audience using the tips above, and start the conversation. Whether you run a home bakery, a boutique agency, or an online store, there's a place for you to build a community on WhatsApp. The key is to stay authentic and responsive â treat your group members like VIPs, and they'll reward you with engagement and loyalty.
Ready to unlock that power and boost your business? Set up your group, invite your customers, and start nurturing those relationships. The sooner you begin, the sooner you'll see the results in customer satisfaction and your bottom line. Watch your business thrive through the power of community and conversation.
If youâre a group admin, open the group chat â tap the group name â go to Group Info â select âInvite via Link.â WhatsApp will generate a unique link (and QR code) that you can copy or share. Note: Anyone with the link can join, so only share it with the right audience.
WhatsApp groups build a loyal, engaged community where messages get ~99% open rates. They allow direct interaction, feedback, and sharing of tips or promotionsâboosting engagement, sales, and customer trust. In short, groups turn marketing into a two-way conversation that drives growth.
With over 3 billion users worldwide sending more than 100 billion messages every day, WhatsApp is a bustling hub of communication.
In this sea of texts, making your message stand out is key. One way to do this is by changing your font style in WhatsApp. Whether you want to emphasize an important point in bold, add a subtle emphasis in italics, or strike through text for humor, WhatsAppâs built-in text formatting features let you add personality and clarity to your chats.
In this comprehensive guide, weâll show you exactly how to change font style in WhatsApp â covering bold, italics, strikethrough, and monospace, on any device without any third-party apps.
Letâs dive in and make your chats pop with style!
In an age of information overload, using different font styles on WhatsApp can instantly draw attention to your message. Imagine youâre coordinating a team meeting in a group chat, and sending a reminder with bold text for the date and time ensures no one misses it. Or perhaps you want to add emphasis or a personal touch to a friendly message â italics can convey a light, conversational tone. Strikethrough text can be used for a playful oops, never mind effect or to show edits and revisions in real-time. Monospace font (the typewriter-like text) not only looks unique but also helps align text or share code snippets clearly.
In short, font styles help your messages stand out and communicate tone. With WhatsApp supporting these formatting options across Android, iPhone, and even Web/Desktop, everyone in your chat will see the styled text as intended. By mastering these tricks, you ensure your important points shine through and your chats remain engaging and easy to read.
WhatsApp offers four built-in text formatting styles for messages, available to all users without any extra apps. These are the core options for changing your font style within the app:
These formatting styles are built directly into WhatsApp and work on all platforms. No third-party apps or plugins are needed â WhatsApp has you covered with native features.
Making text bold in WhatsApp is a great way to highlight important words or phrases in your message.Â
To bold a word or sentence, simply place an asterisk (*) on both sides of the text you want to embolden.Â
For example, if you type *Hello* in the chat box, it will appear as Hello when sent. As shown above, the word âboldâ in the sample message appears darker and stands out from the rest of the text.
This bold formatting works for any part of your message â whether itâs a single word or an entire sentence.
Tip: Make sure there is no extra space between the asterisk and the text. For instance, use *Important* (without spaces), not * Important *, or the formatting wonât apply.Â
Alternate method
Italics are useful for adding emphasis in a softer way or for titles and foreign phrases.Â
To italicize text in WhatsApp, place an underscore (_) on both sides of the word or phrase.Â
For example, typing _Good morning_ will send as Good morning in the chat. The text will appear slanted to the right, just like in typical italic formatting.
Just as with bold, donât leave spaces immediately after the underscore or before it. Write it snug against the first and last letter of the section you want italicized (e.g., _hello_ not _ hello _).
Mobile shortcut: On Android or iOS, after selecting the text by holding/dragging, choose Italic from the formatting toolbar (often labelled BIU on iPhone or via the three-dot menu on Android). This will wrap the text with underscores automatically.Â
Strikethrough text places a horizontal line through your message, which can convey crossed-out words, corrections, or a humorous tone.Â
To format text with a strikethrough, enclose the text in tilde symbols (~) on both sides.
For example, if you type ~Sold Out~, it will appear as Sold Out in the chat, with a line through âSold Outâ. This is useful for indicating something is cancelled or deprecated while still showing the original text.
As always, ensure thereâs no space between the ~ and the text for the effect to work. Once you add the tildes, WhatsApp will preview the strikethrough formatting in your compose box.
Mobile shortcut: Using the appâs menu, select your text and look for Strikethrough (you might need to tap a More or âź options button to find it, as itâs usually hidden behind additional options). Tapping that will automatically apply the ~~ formatting. All participants in the chat will see the strikethrough text, since this is an official feature, not just a gimmick on your phone.
Monospace font gives your text a typewriter-style, evenly spaced look â every character occupies the same width. WhatsAppâs monospace is great for sharing code snippets, tech discussions, or just giving a message a distinct style.Â
To use a monospace font, surround your text with three backtick â```â characters on each side. For example, typing Hello (three backticks, your text, then three backticks) will display as Hello in a monospace font when sent. Notice that the Hello in monospace appears in a separate font thatâs different from WhatsAppâs default chat font.
On most keyboards, the backtick (`) is the grave accent symbol often found near the top-left, and youâll need to type it three times in a row before and after your text. Make sure not to include spaces between these backticks and your text for it to work.
Mobile shortcut: After highlighting text on Android or iPhone, tap Monospace in the formatting menu (again under BIU or the More options if youâre on Android). This will insert the triple backticks automatically around the text.Â
Monospace canât be mixed with other styles (you canât have bold + monospace together), so it will always appear on its own. Itâs perfect for formatting technical information or even creating a neat, aligned list, since each character (including spaces) takes equal space in this font.
One powerful trick is that you can apply more than one style to the same text (except with monospace). WhatsApp allows combining bold, italic, and strikethrough together for even richer formatting. The rule is to simply stack the respective symbols at the start and end of the text, in the correct order. For example:
Keep in mind that monospace cannot be combined with bold/italic/strikethrough â itâs a standalone style.
Typing symbols like * _ ~ is quick once you get used to it, but WhatsApp also provides a more visual way to change font styles, especially handy on mobile. Hereâs how to use the built-in formatting menu on Android and iPhone:
On desktop WhatsApp, as mentioned earlier, you can use keyboard shortcuts instead: Ctrl+B for bold, Ctrl+I for italics, etc., and on Mac, use the Command (â) key similarly. If you forget the shortcuts, donât worry â you can still manually type the symbols on desktop, or refer to WhatsAppâs help menu.
Note: These formatting features work consistently across all platforms. Whether someone views your message on an Android phone, an iPhone, or WhatsApp Web on a PC.
WhatsApp isnât limited to just font style changes; it has recently expanded its text formatting capabilities to make messages even more structured and clear. In early 2024, WhatsApp introduced four new formatting options to the platform:
These new text formatting options joined the existing bold, italic, strikethrough, and monospace formats already available. In other words, WhatsAppâs text styling has grown more robust, allowing for message formatting similar to what you might do in an email or document. The best part is that these features are available on Android, iOS, Web, and Desktop â no matter how you use WhatsApp, you can take advantage of them as long as your app is updated to the latest version.
Pro Tip: Always keep your WhatsApp app updated to the latest version to enjoy these new features and formatting options. Updates often bring new capabilities (like the ones above) and ensure that you and your recipients can see the formatted text as intended.
Changing the font style in WhatsApp is an easy yet powerful way to make your conversations more engaging, clear, and personal. Weâve covered how to use bold text for urgent highlights, italics for emphasis, strikethrough for tongue-in-cheek moments, and monospace for a distinctive look â all built right into WhatsApp with no extra apps needed. We also explored combining styles and even the newest list and quote features that turn WhatsApp into a mini word-processor for your chats.
Now itâs time to put these tips into practice. The next time you send a WhatsApp message, try spicing it up with a bit of formatting: make a key detail bold, or italicize a phrase for effect. Your friends, family, or colleagues will notice the difference, and your messages could become more memorable.
Ready to level up your messaging? Go ahead and try out these WhatsApp font styles right now in your next chat.
Happy chatting!
To adjust the font size of messages (for your own screen), WhatsApp provides a setting. Go to Settings > Chats > Font Size. There, you can choose Small, Medium, or Large as per your preference. This will change how big text appears on your device. Note that this does not affect how your message appears on your recipientâs phone â it only changes your viewing size. (Thereâs currently no way to change the actual font style or size that others see, apart from the formatting tricks we discussed.)
Unfortunately, WhatsApp does not support underlining text in chats as a built-in feature. The appâs formatting options are limited to bold, italic, strikethrough, and monospace â there is no underline option available. Some third-party apps or websites let you generate underlined letters or text using special Unicode characters, which you could copy and paste into WhatsApp. However, these arenât true underlines (theyâre usually combining characters that simulate an underline) and can be clunky. They also require using external tools, which we generally donât recommend for privacy and security. So, in short, you cannot directly underline text in WhatsApp natively.
In the age of instant communication, businesses are constantly seeking innovative ways to connect with customers. WhatsApp, with over 2.5 billion users globally, has become one of the most powerful channels for business-customer interaction. One feature in particular, the WhatsApp QR Code, is transforming how brands engage with their audience. This simple scannable code can instantly launch a chat with your business on WhatsApp, removing all friction for the customer.
đRESULT - Higher engagement, stronger branding, and more sales opportunities.Â
In this comprehensive guide, weâll explore why WhatsApp QR codes are a game-changer for branding and business growth, how to use them effectively, and best practices to stay ahead of the competition.
So get ready to elevate your business communication strategy with this powerful tool.
A WhatsApp QR Code is a unique, scannable code that instantly connects a user to a specific WhatsApp chat. When customers scan your businessâs WhatsApp QR code with their phone camera or WhatsApp scanner, it opens a chat with your company on WhatsApp, with no need to manually add contacts or dial numbers.
WhatsApp itself describes these QR codes as âdigital front doorsâ in the physical world, allowing customers to walk straight into a conversation with your brand. In essence, a WhatsApp QR code bridges offline and online engagement, making it effortless for people to reach you.
From a branding perspective, WhatsApp QR codes elevate your businessâs accessibility and modern image.
They signal that your brand is available on a platform customers already love and use daily. WhatsApp messages have an astounding 98% open rate, and itâs no surprise that over 50 million businesses worldwide use WhatsApp Business today, and 175 million people message a business on WhatsApp every single day.
đĄWhatsApp QR codes matter because they make customer engagement immediate, convenient, and highly effective.
Creating your WhatsApp QR code is simple if youâre using the WhatsApp Business app (free to download for any business). Hereâs how to get started:
If you havenât already, download the WhatsApp Business app and register your business number. This version of WhatsApp provides special tools for companies, including the QR code feature and business profile settings.

Once you see your QR code, you can share it directly from the app (via email, social media, etc.) or download it as an image. Many businesses choose to print the QR code and place it on storefronts, product packaging, posters, or business cards for maximum visibility. You can even add a note like âScan to chat with us on WhatsAppâ to entice customers to reach out.
When a customer scans your WhatsApp QR code using their phone (via the WhatsApp camera or any QR scanner), it will instantly open a chat with your business. Youâve now made it as easy as possible for them to start a conversation, whether itâs an inquiry, support request, or even a purchase order.
Using the WhatsApp QR code is as versatile as your marketing strategy. You can include it on digital channels (your website, emails, social media posts) and offline media (flyers, billboards, store signage).

A WhatsApp QR code allows immediate chat initiation and scanning, which means prospects can message a business without barriers. Displaying these codes in stores or on marketing materials converts physical or digital engagement into qualified leads and customer interactions.
WhatsAppâs format supports personalized, one-to-one communication, increasing conversion potential. QR codes can be set to autofill introductory messages, making initial contacts easy and tailored, promoting higher engagement rates.
WhatsApp QR codes fit into any channel, like in-store displays, product packaging, print materials, events, digital media, and ads, serving as a universal, direct access point for customers regardless of where they encounter the brand.
Customers gain instant access to customer support via WhatsApp by scanning the QR code, ensuring fast responses and building trust, especially when using verified WhatsApp Business accounts and chatbots for 24/7 service.
WhatsAppâs global user base means a single QR code can connect a brand with customers worldwide, eliminating geographic barriers and supporting consistent engagement across languages and regions.
Chat-based marketing drives higher open and response rates (often exceeding 98%) and increases conversions through direct engagement, interactive product sharing, and seamless order or payment processes on WhatsApp, with some brands reporting a sales uplift of over 100%.
đBottom line: a WhatsApp QR code can become a revenue engine by funnelling customers into a chat where your sales and marketing messages are most effective.
WhatsApp Business and API tools provide analytics on message engagement and QR code scans, enabling continuous improvement by optimizing code placement and marketing strategies based on data.
To truly understand the power of WhatsApp QR codes, letâs look at a few real-world examples and success stories where brands elevated their business using this tool:
Electronics giant Panasonic leveraged WhatsApp QR codes in an omnichannel marketing campaign, including QR codes in stores and click-to-WhatsApp digital ads. When customers scanned the code, they were connected to Panasonicâs WhatsApp chat for 24/7 customer support and interactive product guides.
The result was astounding â this campaign led to a whopping 500% increase in sales conversions for the company. This example shows how integrating QR codes with WhatsApp can directly boost revenue by streamlining customer interactions and purchase journeys.
Coffeehouse giant Starbucks used WhatsApp QR codes to enhance its loyalty program campaign. They placed QR codes on promotional materials that, when scanned, led customers to Starbucksâ WhatsApp Business chat. There, customers could join a WhatsApp-based loyalty program for a chance to win rewards and get personalized offers. By using WhatsApp (a platform customers use daily) instead of a separate app or website for the loyalty program, Starbucks achieved higher participation and engagement. This not only drove sales through repeat purchases but also deepened customer loyalty to the brand.
The above real-world examples underscore a common theme, i.e., WhatsApp QR codes make interactions immediate, personalized, and effective. Whether itâs boosting conversions by hundreds of percent or turning a mundane process into a delightful one, the impact on branding and business metrics is tangible.
Always place your QR code where your customers are most likely to see it and feel inclined to scan. High-traffic touchpoints like storefront doors, product packaging, checkout counters, and website headers are ideal. For printed codes, ensure they are at eye level and large enough for easy scanning. For digital placements, make sure theyâre prominent on the screen and accompanied by instructions.
Encourage people to scan by telling them why they should. Add a short note or call-to-action next to the QR code. For example: âScan to chat with us on WhatsApp and get a 10% discount!â or âScan to get instant support on WhatsApp.â Offering a clear benefit (discount, free quote, quick help) motivates customers to take that step. This not only increases scans but also sets the expectation for the kind of interaction theyâll have (e.g., a deal or support session).
While WhatsApp provides a standard black-and-white QR code, you can make it more aligned with your brandâs look. Using third-party QR code generators, you can create a custom WhatsApp QR code that includes your logo in the center or uses your brand colors. For instance, QRCodeChimp and other services allow you to design the QR code with a logo and a decorative frame or caption. A branded QR code image on your marketing materials can be more attractive and reassure users that scanning it will indeed connect to your official business.
Take advantage of WhatsApp Business tools to complement your QR strategy. Set up a greeting message and quick replies in WhatsApp Business so that when someone messages you (whether via QR code or otherwise), they get a prompt and helpful response. For example, have an automatic greeting like, âHi there, thanks for reaching out on WhatsApp! How can we assist you today?â This ensures no one feels ignored, even if you reply manually a bit later. Also, if you anticipate common queries, set up away messages or quick reply shortcuts for FAQs to save time. These touches improve the customer experience and reinforce your responsiveness.
Itâs best practice to use one WhatsApp number for all customer interactions. Donât confuse customers by having different QR codes for different numbers or departments (unless absolutely necessary). Tools like WhatsApp Business API solutions can help route chats from one number to multiple team members while keeping the experience seamless on the customerâs end. One number means one QR code everywhere â which simplifies your branding and ensures customers always reach the right place.
Simply having a WhatsApp QR code wonât do much if people donât know about it. Regularly remind and encourage your audience to connect with you on WhatsApp. Post about it on social media (âWeâre just one scan away on WhatsApp â try it!â), include it in email footers, mention it during webinars or live events, and so on. Over time, as more customers start contacting you via WhatsApp, word of mouth will spread, and more people will prefer that channel for its convenience. Make WhatsApp a prominent part of your omnichannel strategy.
Treat your WhatsApp engagement like any other marketing campaign â monitor its performance. Keep an eye on metrics such as the volume of WhatsApp inquiries per day/week, the conversion rate of those inquiries (e.g., how many lead to sales or issue resolution), and feedback from customers about the experience.
If you use a dynamic QR code generator, check the scan statistics. Use these insights to refine your approach. For example, if you notice a lot of after-hours scans, maybe implement a chatbot to handle off-hour questions. Or if a particular promotion shared via WhatsApp isnât getting traction, experiment with different messaging. Continuous improvement will help you stay ahead and ensure WhatsApp remains a high-performing channel for your business.
Implementing WhatsApp QR codes and managing chats can be even more effective with the right tools. SendWo is one example of a platform that helps businesses integrate WhatsApp into their marketing and customer service seamlessly. As an official WhatsApp Business API solution provider, SendWo offers features such as a WhatsApp chat widget for your website and built-in QR code generation for WhatsApp contacts.Â
Platforms like SendWo can help automate and amplify your WhatsApp marketing, from generating QR codes to handling large volumes of chats, so you can focus on crafting the right messages for your audience.
WhatsApp QR codes are more than just tech gimmicks â they are powerful gateways to customer engagement, trust, and growth. By making it effortless for people to reach your business on a platform they use daily, you remove barriers and invite more conversations. Those conversations, when handled well, lead to higher customer satisfaction, stronger brand loyalty, and increased sales.
Now itâs your turn to incorporate WhatsApp QR codes into your branding and marketing strategy today. Add them to your storefront, your packaging, your social media â wherever your customers are looking. Encourage people to scan and say hello. Every scan is an opportunity to delight a customer and win a new advocate for your brand.
Donât miss out on this trend â open the door for your customers with a WhatsApp QR code, and watch your business reach new heights. (Scan, connect, and grow!)
A WhatsApp QR code is a scannable code that instantly opens a chat with your business on WhatsApp, removing the need for manual number entry. This simplifies customer connection, increases accessibility, boosts satisfaction, and can lead to more inquiries and sales.
Use the WhatsApp Business app on Android or iOS. Go to Settings > Business Tools > Short Link to find and share your auto-generated QR code, which you can then print or post online. Resetting the code is possible within app settings if needed.
Yes, while WhatsApp provides a standard code, you can use third-party QR code generators to add brand colors and logos for a customized look. Ensure the design maintains scanability for reliable use.

