Free WhatsApp Marketing Software for AI Customer Engagement

Turn WhatsApp into an AI customer engagement & revenue operations engine

Sendwo is a WhatsApp-first AI customer engagement and revenue operations platform. Capture and qualify leads, run compliant campaigns, automate follow-ups, manage team conversations, connect ecommerce and CRM workflows, and combine AI with human support across the customer journey.

Capture, qualify and nurture leads with AI chatbots, forms, flows and automated follow-ups.
Run WhatsApp campaigns, manage replies in a shared inbox and hand conversations to your team.
Connect Shopify, WooCommerce, Google Sheets, Zapier, webhooks, APIs and customer data workflows.
Start free, pay zero Sendwo markup on Meta pricing, then add guided onboarding or managed execution when needed.
Paid plans include guided onboarding and dedicated WhatsApp group support
Meta Business Partner Sendwo
Sendwo Revenue Operations Workspace
Sendwo AI WhatsApp marketing dashboard
0% Sendwo markup on Meta pricing
Free Forever plan available
AI + Human Automation with team handoff
Lead qualification + follow-up
Campaigns + lifecycle messaging
Shared inbox + human handoff
Commerce, CRM + API workflows

Trusted by growing teams using WhatsApp for customer engagement, automation and revenue workflows

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From WhatsApp Marketing To Revenue Operations

More than sending messages. Build a system that turns customer conversations into revenue.

Sendwo keeps the familiar power of free WhatsApp marketing software, then adds the engagement layer businesses need after a customer clicks, replies or asks for help. Connect AI, automation, customer data and human teams so leads do not disappear between acquisition and conversion.

Capture Demand

Bring leads from Click-to-WhatsApp ads, forms, websites, ecommerce and campaigns into structured conversations.

Qualify With AI

Ask the right questions, identify intent, answer common queries and collect the context your sales or support team needs.

Operate The Follow-Up

Use sequences, labels, team assignment, shared inboxes and integrations to keep every opportunity moving after the first reply.

Convert & Retain

Connect conversations to bookings, payments, ecommerce actions, support and reactivation so engagement becomes measurable revenue.

One WhatsApp-first platform for marketing, sales, support, retention and revenue operations.

Sendwo connects campaigns, conversations, AI, team workflows and customer data in one workspace so every customer interaction can move toward a measurable business outcome.

Core Product Capabilities

Everything your team needs to turn WhatsApp conversations into measurable revenue.

Sendwo helps teams capture demand, qualify leads, respond faster, automate follow-ups, close more conversations and retain customers without losing the human touch.

WhatsApp chatbot built on Sendwo

AI Lead Qualification & Customer Engagement

Answer FAQs, qualify leads, recommend next steps, collect customer context and move high-value conversations to your team when human help is needed.

Explore AI Chatbot →
WhatsApp bulk broadcast dashboard

Campaigns & Lifecycle Messaging

Use approved WhatsApp templates, media, buttons, carousels, audience filters and follow-up sequences to move customers from campaign response to conversion.

Explore Bulk Broadcast →
Shared team inbox Sendwo

Shared Inbox For Revenue, Sales & Support Teams

Manage conversations, assign agents, add labels, review customer history and switch between AI replies and live support without losing customer context.

Explore Live Chat Inbox →
Complete Customer Journey

From first click to repeat purchase, Sendwo keeps revenue conversations moving.

Use WhatsApp to capture interest, qualify leads, nurture buyers, close sales, support customers and bring them back through connected customer engagement workflows.

1

Capture

Convert ads, forms, landing pages and website visitors into WhatsApp leads.

2

Qualify

Ask questions, collect data, assign labels and identify serious buyers.

3

Nurture

Send reminders, drip messages, educational content and personalized offers.

4

Convert

Use payment links, appointments, catalogs, COD confirmations and order flows.

5

Support

Resolve queries faster with AI replies, live agents and a shared team inbox.

6

Retain

Bring customers back with reactivation campaigns, offers and loyalty workflows.

WhatsApp Business API

Run WhatsApp campaigns on an official API foundation, then connect every response to a workflow.

Sendwo gives your business a cleaner way to run WhatsApp marketing using official API workflows, approved templates, audience segmentation, campaign reporting and structured follow-up.

  • Create WhatsApp templates with buttons, media, documents and carousel formats.
  • Import contacts through CSV, forms, ecommerce platforms or integrations.
  • Segment customers using labels, filters, custom fields and behavior.
  • Manage two-way replies through live chat and shared inbox workflows.
WhatsApp bulk broadcast with Sendwo
Collect payment on WhatsApp with Sendwo
WhatsApp Commerce

Turn customer conversations into orders, payments and repeat purchases.

Sendwo helps ecommerce and service businesses connect WhatsApp conversations with cart recovery, order updates, payment links, COD confirmations, catalog journeys and repeat-sales workflows.

  • Recover abandoned carts with timely WhatsApp reminders.
  • Send order confirmations, payment updates and delivery notifications.
  • Connect Shopify, WooCommerce and catalog-based selling workflows.
  • Use payment links and guided replies to reduce checkout friction.
AI Customer Engagement

Use AI to qualify, assist and route customers without removing the human team.

Train Sendwo AI with your website, PDFs, FAQs and product information so it can answer questions, collect intent, qualify leads and pass the right conversations to people.

  • Train AI using PDFs, website links, text content and FAQs.
  • Build lead qualification, order booking and appointment workflows.
  • Route complex conversations to human agents inside the shared inbox.
  • Use AI replies across WhatsApp and connected customer channels.
AI chatbot for WhatsApp with no code solution
Click to WhatsApp ads and WhatsApp catalog
Click-To-WhatsApp Funnels

Turn ad clicks into qualified WhatsApp conversations and follow-up workflows.

Send traffic from ads directly into WhatsApp, qualify leads with chatbot flows, capture intent, and continue the journey with labels, campaigns, sequences and human follow-up.

  • Move users from ads to WhatsApp conversations in one click.
  • Trigger automated welcome replies and qualification questions.
  • Segment ad leads based on interest, location, product or intent.
  • Retarget warm leads using WhatsApp campaigns and sequences.
Revenue Automation Features

Build smarter customer journeys without adding more disconnected tools.

Use forms, sequences, APIs, integrations and team workflows to make WhatsApp part of your daily customer engagement and revenue operations system.

WhatsApp blue tick assistance

Verification Readiness Guidance

Eligible notable businesses can prepare for verified business presence with the right documentation, account hygiene and setup guidance.

Learn about verification →
Sendwo API and webhook integration

API & Webhook Workflows

Connect forms, CRMs, ecommerce tools, Google Sheets, automation platforms and custom systems with Sendwo workflows.

Explore API Overview →
WhatsApp flows form

WhatsApp Forms & Flows

Collect leads, surveys, bookings, order details, uploaded files and structured responses directly inside WhatsApp.

Explore WhatsApp Forms →
Sequence message in WhatsApp chatbot

Drip & Sequence Messaging

Send follow-ups, reminders, onboarding messages, renewals, reactivation campaigns and lifecycle sequences automatically.

Explore Drip Campaigns →
WhatsApp-First, Omnichannel When Needed

Start with WhatsApp. Extend customer engagement across every key chat channel.

Sendwo stays WhatsApp-first while helping teams connect AI-assisted conversations and customer workflows across Instagram, Facebook Messenger, Telegram and website chat.

Pay 0% Sendwo Markup On Meta Pricing

A cleaner cost model for WhatsApp customer engagement at scale.

Many platforms add their own margin on top of WhatsApp API conversation pricing. Sendwo keeps it simple: you pay official Meta pricing as applicable, without Sendwo adding a conversation markup.

  • Free forever software plan for learning, testing and small use cases.
  • No Sendwo markup on top of official Meta WhatsApp API conversation pricing.
  • Dedicated support available on paid monthly and yearly plans.
  • More predictable costs as your WhatsApp volume grows.
Cost Factor Sendwo Typical Platform
Conversation markup 0% Sendwo markup May add platform margin
Meta pricing Official Meta WhatsApp API pricing as applicable Official price plus extra charges may apply
Support Dedicated support on paid plans Often ticket-based or limited by plan
Free access Free forever plan available Often trial-only or paid-only
Recognized Platform

An award-winning WhatsApp marketing platform built for growing businesses.

G2 Sendwo
SoftwareSuggest Sendwo
Capterra Sendwo
DesignRush Sendwo
SourceForge Sendwo
Software + Services + Partnerships

Use Sendwo yourself, get implementation help, or let our team manage the customer engagement system.

Sendwo is built for businesses that want software flexibility without being left alone. Start with the platform, add guided execution when you need it, or work with the team on managed WhatsApp customer engagement.

Customer Feedback

Loved by teams that want WhatsApp customer engagement without unnecessary technical complexity.

★★★★★

“Sendwo is simple to understand, and Click-to-WhatsApp with team support helped us move faster.”

RL
Ruperta LaraGrowth Manager
★★★★★

“We have been using Sendwo for ecommerce, and the WhatsApp chatbot service helped us manage sales conversations better.”

RB
Rafayel BagratMarketing Manager
★★★★★

“In the dashboard, we can import contacts, manage templates, connect integrations and run campaigns in a more organized way.”

NE
Noemí EmmaCMO
★★★★★

“Really great software. It gives us a legitimate way to send WhatsApp communication with very good support from the team.”

JR
J RoryMarketing Executive
★★★★★

“The 0% markup fee and custom field feature made Sendwo useful for our WhatsApp marketing workflow.”

MG
M. GatlinCEO
★★★★★

“I needed third-party integration with WhatsApp. Sendwo listened to our queries and helped us move quickly.”

LS
Laura SimpsonsDirector of Marketing
FAQ

Frequently asked questions.

What makes Sendwo different from a basic WhatsApp broadcasting tool?

Sendwo supports WhatsApp campaigns, but the platform is designed around the wider customer journey. Businesses can combine AI-assisted lead qualification, forms, flows, follow-up sequences, shared team conversations, ecommerce actions, integrations and human support so WhatsApp becomes part of customer engagement and revenue operations instead of only a broadcast channel.

Can Sendwo help if my team does not know how to build WhatsApp automation?

Yes. Businesses can use Sendwo as self-serve software, use guided onboarding and implementation support, or explore a managed service where the team helps plan and operate campaigns, automation and customer engagement workflows.

Is Sendwo only for WhatsApp?

WhatsApp is the primary channel and core focus. Sendwo also supports connected engagement workflows across Instagram, Facebook Messenger, Telegram and website chat for businesses that need an omnichannel layer.

What kind of support does Sendwo offer?

Sendwo offers dedicated support on paid monthly and yearly plans through a dedicated WhatsApp group. Support can include onboarding, training, troubleshooting and strategy-level guidance. Visit the dedicated support page.

Is Sendwo free WhatsApp marketing software?

Yes. Sendwo offers a free forever software plan. Businesses using WhatsApp Business API still need to pay official Meta WhatsApp API conversation pricing as applicable. Sendwo charges 0% markup on Meta WhatsApp API pricing.

Can I use my existing WhatsApp number?

Yes. With WhatsApp Coexistence, eligible businesses can connect their WhatsApp Business App number to the WhatsApp API without deleting the number from the app.

Can Sendwo help with ecommerce automation?

Yes. Sendwo supports ecommerce use cases such as Shopify and WooCommerce integrations, abandoned cart recovery, order notifications, COD confirmation, catalog selling and payment workflows.

Does Sendwo support AI chatbot automation?

Yes. Sendwo AI can automate replies, FAQs, qualification flows, appointment booking, support routing and human handoff across WhatsApp and other connected channels.

Can I switch to Sendwo from another provider?

Yes. You can migrate from another Business Solution Provider. Visit Migrate to Sendwo or contact the team for migration support.

Is Facebook Business Manager verification required?

Business verification may be required for advanced use cases such as higher limits, WhatsApp flows, verified business presence and billing on your business name.

Can agencies partner with Sendwo?

Yes. Agencies can explore Sendwo’s Agency Partner Program and reseller opportunities depending on their business model and client needs.

Start free. Build your WhatsApp customer engagement and revenue operations system step by step.

Use Sendwo to run campaigns, qualify leads, automate replies and follow-ups, build forms and flows, manage team conversations, recover carts, collect payments, connect ecommerce and CRM workflows, and scale customer engagement with 0% Sendwo markup on Meta WhatsApp API pricing.

✓ No credit card required ✓ Free forever plan ✓ 0% Sendwo markup on Meta pricing ✓ Dedicated support on paid plans ✓ WhatsApp-first AI + human engagement