October 4, 2023

40 WhatsApp Business Greeting Messages To Create a Lasting Impression

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WhatsApp Business Greeting Messages To Create a Lasting Impression

WhatsApp business greeting messages are an excellent fill-in to a warm handshake and a welcoming smile.

If you are a business, you must already be aware of the power of greeting messages. However, if you have just begun, you should know the importance of WhatsApp business greeting messages. 

Long story short, these messages are sent specifically to customers when they start a WhatsApp discussion with a certain company. Now, considering that these greetings are the customer's initial point of contact with your brand, they are extremely crucial in building a good first impression.

Let's look into it briefly! 

40 WhatsApp Business Greeting Messages That Guarantee a Memorable First Impression

WhatsApp greeting messages help clients feel acknowledged and valued, which eventually promotes a positive relationship with your business.

In other words, when you send greetings on WhatsApp, you humanize your brand by demonstrating that there are actual people behind it, which in turn boosts your customer engagement. That said, here are 40 WhatsApp introduction messages that ensure a smooth and lasting impression.

Let's begin! 

General WhatsApp Business Greeting Messages

General WhatsApp Business Greeting Messages

This category helps to set the tone for any conversation. By sending these messages, you can make your customers feel welcome and valued.


Greetings from [Your Business Name].

How can we assist you today?

Greetings from [Your Business Name].

We are overjoyed to have you here!


We appreciate your interest in [Your Business Name].

Explore our products and services here in detail.

Hello and welcome to [Your Business Name]!

We're delighted to have you here. How can we assist you today?

Feel free to ask any questions or share your needs with us.

WhatsApp Greeting Messages For New Customers

Well, as they say, first impressions are the last impressions. Send these special texts to your new customers today and show your appreciation.

Thank you for visiting our online store, [Customer Name].

Got questions?

Feel free to look around and drop a question!

We are thrilled to have you aboard, [Customer Name]!

Make your first purchase ASAP and grab an exclusive 20% discount right away!

Hello there, new friend!

Tap here and unlock your ticket to a mind-blowing discount as our token of appreciation.

Yours Truly, [Your Business Name].

Opt-in Greeting Messages

Opt-in Greeting Messages

Opt-in messages are basically a polite way to invite customers to engage further with your business. Here's how to do it. 

Want to stay updated with our latest offers?

Reply "YES" and join the list of receiving exclusive updates right away!

Ready for personalised recommendations?

Reply "START" to enhance your shopping experience within a click!

Hey [Customer Name]!

Join our VVIP club and get access to our exclusive perks and early offers way before!

Reply "VVIP" and be our early bird. 

Greeting Messages On WhatsApp During Festivals & Special Events

Celebrate festivals, spread holiday cheers, share thoughtful messages, and ring special events with positive messages. Here are a few examples!

Diwali Greeting Messages for WhatsApp Business

Wishing you a Diwali filled with joy, light and prosperity [Customer Name].

Happy sparkling Diwali from [Your Business Name].

May the festival of Diwali illuminate your life with joy and success, [Customer Name].

Warm wishes from [Your Business Name].

This Diwali, let's come together to celebrate the triumph of light over darkness!

Best wishes from [Your Business Name].

Christmas Greeting Messages for WhatsApp Business

Merry Christmas, [Customer Name].

May your day be merry, bright, and cheerful!

Ho Ho Ho! [Customer Name]

Wishing you a magical Christmas filled with love, warmth, and happiness.

From all of us at [Your Business Name].

It's that time of the year [Customer Name].

Spread love, laughter, and joy this Christmas!

Merry Christmas from [Your Business Name].

Greeting Messages for New Year 2023

As we step into 2023, may it bring you immense success, happiness, and endless possibilities.

Happy New Year from [Your Business Name]!

Raise a toast to new beginnings!

Wishing you a Happy New Year filled with success and happiness.

[Your Business Name].

May the upcoming year be filled with exciting adventures and achievements.

Happy 2023 from [Your Business Name],

[Customer Name].

Order Confirmation Welcome Messages

Order Confirmation Welcome Messages

This is the most important message that you need to send if you are an online business. Send these order confirmation messages to your customers and give them the ultimate peace of mind. 

Your order #[Order Number] has been confirmed!

Sit tight and expect the delivery within [Delivery Time (days)].

Thanks for choosing [Your Business Name].

Your package of surprise #[Order Number] is on its way!

Order received, [Customer Name]

#[Order Number] is being processed.

Track your delivery status here at ease!

Deliver Welcome Discount Messages

Deliver Welcome Discount Messages

Reward your customers with a welcoming message and discount when they choose your business. 


Your order is on its way.

Meanwhile, tap here to unlock a discount of 15% on your next purchase.

Hi [Customer Name].

Thank you for trusting us!

As a token of appreciation, we are offering you 15% off your next order at [Your Business Name].


Thanks for choosing us, [Customer Name]!

Your 20% welcome discount is ready to be redeemed on your next purchase.


Collect More Information Welcome Messages

This category helps you to enhance your customer understanding and tailor your services with the collected information. 

Hey, [Customer Name].

To serve you better, we have created a survey sheet for you!

Could you please share your preferences with us? 

Help us personalize your experience, [Customer Name]!

Share your interests and preferences with [Your Business Name] by tapping on the survey link below! 

We value your feedback!

Take a moment to tell us about your preferences and interests.

Tap to participate in the survey now! 

Reply With Your Business Hours Messages

Reply With Your Business Hours Messages

This helps you to keep your customers informed about your availability with clear business hour messages.

Hi, [Customer Name].

Our business hours are [Business Hours].

Feel free to reach out during these times.

Need assistance?

Reach us during our operating hours, [Business Hours], and get immediate support.

Thank you for contacting us, [Customer Name]!

We are available to assist you from [Business Hours].

Collect Lead Messages

By sending these compelling messages, you can gather valuable leads for your business right away.

Interested in our newsletter?

Drop your email/subscribe to our channel and stay updated with our latest offers.

Grab the exclusive content and offers right away by sharing your email.

Join our community today.

Ready to receive [Your Business Name] updates?

Share your email ID and be an early bird to access special promotions and offers.

Customer Support Greeting Examples

These friendly and helpful greeting messages for WhatsApp will show the exceptional customer support that your business provides.

Welcome to our customer support!

How can we assist you today, [Customer Name]?

Hello [Customer Name]!

We heard you needed our help!

Our support team is right here to help.

What can we do for you?

Need assistance?

We're just a message away.

How can we make your day better?

Away Welcome Messages

Away Welcome Messages

This is to inform customers that you are temporarily away.


We are currently away but will get back to you as soon as possible.

Feel free to browse our website in the meantime.

Thank you for reaching out!

Our team is away at the moment, but we will be back shortly to assist you.

Apologies for the delay.

We will be back to help you in [Expected Time].

In the meantime, you might want to explore our FAQ section for answers! 

How To Send WhatsApp Business Greeting Messages Using Sendwo?

sendwo official whatsapp api platform

Moving forward, while businesses may send these WhatsApp greeting messages with ease, sometimes it gets a little challenging when it comes to the technicalities. This is where Sendwo comes into the picture. 

In a nutshell, Sendwo is your go-to tool for sending WhatsApp business introduction messages. It streamlines the entire procedure and makes sure that your messages create a lasting impression on your customers. 

Irrespective of the WhatsApp Business API you've got (official or unofficial), Sendwo assists in sending bulk messages without getting banned on WhatsApp. In case you have not registered for the API yet, Sendwo is just a call away!

The team will help you in getting it at ease. That said, follow the steps below to send WhatsApp Greeting messages to your clients upon registering your API.

  • Launch Sendwo via PC/laptop.
  • Type in your access token and WhatsApp Business Account ID. 
  • Add the greeting message in the message template. 
  • Submit the message template for approval via WhatsApp.
  • Once you receive the approval, move to Campaigns. Next, create a campaign by adding your Greeting message and the necessary information. 
  • Next, add your contact list. 
  • Set a time for delivering the messages, and presto! You're done. Sit back and watch as Sendwo sends your messages to your target audience at the scheduled time.

Note: In case you are using the official WhatsApp Business API, you will have to obtain approval for the WhatsApp message template via the WhatsApp Manager Dashboard. Alternatively, you can also create the template inside Sendwo and request for the official approval. However, if you're using an unauthorized API, you can send your messages instantly. You do not have to wait for WhatsApp to approve your greeting messages.

Sign up on Sendwo API-based WhatsApp marketing software to send WhatsApp Business Greeting Messages in bulk.

Wrapping It Up

In today's time, WhatsApp Business Greeting Messages are a kick-start way to create a lasting impression and develop long-lasting customer relationships. We hope these messages will help you build excellent relations with your customers and ultimately leverage your customer engagement. Good luck! 

About The Author:

Shivam Singh

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