Sendwo empowers you to expand your chatbot's capabilities by seamlessly integrating external APIs within the Flow Builder. This powerful feature bridges the gap between Sendwo and other platforms, enabling you to perform a wide range of actions, including data retrieval, form submissions, and user updates. Sendwo's robust HTTP API integration ensures compatibility with a variety […]
Setting up a Signature Message in Sendwo is crucial for professional and consistent customer communication. Signature Messages enhance brand identity, add a personal touch, and maintain consistency in shared team inboxes. Shared team inboxes streamline customer support by enabling seamless collaboration and real-time visibility into agent involvement. Agents can join and leave chats as needed, […]
Sendwo's dynamic lists revolutionize your WhatsApp interactions. By leveraging data from custom fields, you can create interactive messages with rows that dynamically populate with relevant information. These lists are powered by JSON objects, where each row's details (title, description, values) are determined by specifying the corresponding keys (e.g., product_name, price). This guide will provide a […]
Step 1: Generate WooCommerce API Keys To access product data from your WooCommerce store programmatically, you'll need to generate API credentials. Follow these steps: Example: Keep these keys confidential. They provide access to your WooCommerce store data. Step 2: Set Up HTTP API Integration in Sendwo Connecting Sendwo to your WooCommerce store via the REST […]
To send messages to WhatsApp subscribers outside the 24-hour window following their last interaction with your chatbot, you need to use a WhatsApp Message Template. These are also known as Business-Initiated Messages, allowing you to send messages to WhatsApp numbers at any time. Common uses for WhatsApp Message Templates include: Before sending a WhatsApp Message […]
Businesses seeking to engage customers beyond the immediate 24-hour window can significantly benefit from WhatsApp message templates. In this article, we'll guide you through the seamless creation of WhatsApp message templates directly within Sendwo, streamlining your messaging strategy. Templates empower businesses with the ability to craft rich, structured messages incorporating media, making them invaluable tools […]
WhatsApp has become indispensable for businesses seeking to cultivate strong customer relationships. Leveraging WhatsApp's Cloud API empowers businesses to effectively manage customer interactions through pre-defined message templates. These structured messages can be sent at any time, circumventing the 24-hour interaction window limitation. This article will guide you through creating a WhatsApp message template within WhatsApp […]
In today's fast-paced digital landscape, platforms like WhatsApp and Facebook Messenger prioritize user privacy and control. A key aspect of this is the 24-hour messaging rule, which governs how businesses can interact with customers. This article explores the intricacies of this rule, its impact on businesses, and how Sendwo can help you navigate these guidelines […]
WhatsApp has become a crucial channel for businesses to communicate with their customers. By integrating your product catalog directly into WhatsApp, you can significantly increase your sales reach. The WhatsApp Catalog API, a core component of the WhatsApp Business API, enables businesses to seamlessly create and manage their product catalogs within the WhatsApp environment. This […]
Carousel media templates are a powerful tool for showcasing multiple images or videos within a single WhatsApp message. Whether you're highlighting products, promotions, or your store, carousels offer an engaging way to capture user attention. Creating carousels with Sendwo is simple. Let's explore how to build and utilize these effective templates. Create A Carousel Media […]
