Welcome to Sendwo, a bulk WhatsApp marketing software. We value your business and strive to provide you with the best experience possible. This refund policy outlines our guidelines for refunds and applies to all Sendwo customers and users.

Trial Period and Upgrades

We offer a one-day trial period for Sendwo, during which users have the opportunity to thoroughly test the application. We strongly encourage all customers and users to take full advantage of this trial to assess the software’s features and functionality.

Once a customer has completed the one-day trial and decides to upgrade to a paid version of Sendwo, they are no longer eligible for any refunds. By upgrading after the trial, customers acknowledge that they have thoroughly tested the application and are satisfied with its performance.

Refund Eligibility

After the completion of the trial and the decision to upgrade, no refunds will be issued for any reason, including but not limited to:

We strongly recommend users to fully evaluate Sendwo during the trial period to ensure it meets their needs before making the decision to upgrade.

Any auto debit from your credit or debit card or bank accounts to sendwo shall not be eligible for refunds in case of

  1. Forgetting to cancel the auto renew process.
  2. No more interested in using the product.
  3. Having issue with software usage.
  4. Finding difficult to use new features.
  5. Or any challenges.

Talk to us and we will help with upgrade but refund is not allowed. We can cancel your future subscription from auto debit if the customer is willing to discontinue.

Refund Process

If a refund is approved, it will be processed within a reasonable timeframe. The refund will be issued through the original payment method used for the purchase.

Modifications to the Refund Policy

Sendwo reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website or notifying customers through email or other communication channels.

Please note that by using Sendwo and proceeding with the trial and upgrade process, you acknowledge and agree to abide by this refund policy.

If you have any questions or concerns regarding our refund policy, please contact our customer support team at talk@sendwo.com

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Sendwo is a cloud-based bulk WhatsApp Marketing Software for businesses and individuals whose customers are present in WhatsApp.
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