Contact lists
Organize subscribers and campaigns around relevant audiences.
WhatsApp broadcast software
Bring your opted-in audience closer. Create personalized broadcasts, choose exactly who receives them, schedule your messages and understand delivery, without juggling contact lists and multiple tools.
Create a broadcast
From message to reply
Broadcasting should feel like a manageable workflow, not a technical project.
Target subscribed contacts using labels, lists and contact fields. Exclude groups who should not receive the message.
Select an approved template, insert customer details and choose when the campaign should run.
Check delivery and read information. Continue inbound conversations through automation or your team inbox.
Audience segmentation
Use what you already know about your contacts to make campaigns more relevant. Sendwo lets you include and exclude audiences with labels, subscriber lists and available customer data.
Example audience setup. Actual targeting depends on your connected account and available subscriber data.
Illustrative variable replacement, not a customer campaign.
Personalized templates
Build your WhatsApp broadcast with names, order information, plan details or other fields saved on your subscribers. One campaign can address customers with information relevant to them.
Campaign scheduling
Prepare launches, event reminders, renewal notifications and time-sensitive offers in advance. Choose a scheduled time and timezone instead of handling every send manually.
Campaign reporting categories shown for illustration. No fabricated delivery results or percentages.
Broadcast reporting
Campaign reporting helps you review targeted, sent, delivered, opened and unreached messages where WhatsApp provides those statuses. Use that information to identify delivery issues and improve later campaigns.
After the broadcast
A broadcast is only the beginning. When customers respond, Sendwo helps you continue with chatbot flows, AI-assisted replies or a human agent in the shared team inbox.
Built for daily marketing work
The useful details that make large campaigns manageable, without adding more tools to your day.
Organize subscribers and campaigns around relevant audiences.
Include or exclude people by their saved customer data.
Build marketing and utility messages within Meta's rules.
Personalize messages with details saved on the contact.
Prepare campaigns and choose the time to send.
Review delivery statuses and unreached recipients.
Continue conversations through flows and AI agents.
Dedicated onboarding and troubleshooting on paid plans.
Responsible messaging
WhatsApp broadcasts work best with a permission-based audience. Your business is responsible for collecting valid opt-in, honoring opt-outs, using the correct template category and respecting Meta's messaging limits and policies.
Connected to your business
Connect ecommerce, forms and automation tools so WhatsApp campaigns fit your existing workflow.
Customer stories
How customers have applied WhatsApp marketing and conversation automation in their day-to-day work.
Dhillon Dairy uses WhatsApp broadcasts for product promotions, updates and customer follow-up.
PamV Estates uses campaign-driven conversations and AI assistance to handle recurring guest and booking enquiries.
EZ35 connects campaign interest to WhatsApp conversations, automated qualification and lead follow-up.
Aura International uses WhatsApp communication for class reminders, session updates and student follow-ups.
Straightforward costs and support
Understand what you're paying for before you launch your first campaign.
Sendwo does not add its own markup to Meta's applicable WhatsApp messaging charges. Your subscription and Meta messaging charges are separate. Optional AI usage or additional services may have their own costs.
Get assistance with onboarding, campaign setup and troubleshooting. Our paid plans include dedicated support, so you have a team to contact when you need help.
Common questions
What to know before you build your campaign.
No. Official WhatsApp broadcasts are for eligible contacts who have opted in to hear from your business. Meta's platform rules, your account limits and messaging permissions apply. Uploading an arbitrary list does not create permission to send promotional messages.
For business-initiated messages outside the active customer-service window, use an approved template in the applicable category. Free-form messages are generally available within the permitted customer-service window, subject to Meta's rules.
Yes. Use contact fields and available subscriber data for message variables, along with labels or other supported targeting filters to include or exclude particular groups.
Yes. You can configure a campaign for a chosen time and timezone. Availability and message delivery remain subject to your connected WhatsApp account, template approval and platform restrictions.
Broadcast Center includes campaign status and message delivery information such as targeted, sent, delivered, opened and unreached, where available. Customer replies are handled within conversation tools such as the shared inbox. Other metrics depend on the specific links and tracking setup used.
Sendwo's stated policy is 0% markup on Meta WhatsApp messaging charges. Your software subscription and any applicable Meta or optional service charges are separate. Check the pricing page for current plan allowances.
Yes. Dedicated support is included on paid Sendwo plans. The support team can help with onboarding, setup questions and troubleshooting.
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