Guest communication that feels smooth and timely.
Use Sendwo to send booking confirmations, itinerary updates, check-in reminders, travel alerts, guest support messages, and post-stay follow-ups through WhatsApp.
- ✓ Booking confirmations
- ✓ Itinerary updates
- ✓ Guest support
- ✓ Travel reminders
Keep travelers informed from booking to checkout
Travel and hospitality businesses need clear communication at every stage. Sendwo helps you reduce confusion, answer questions faster, and improve guest experience.
Booking confirmations
Send instant confirmation messages for hotel bookings, packages, flights, tours, and reservations.
- Booking status updates
- Payment reminders
- Cancellation or change alerts
Itinerary updates
Share travel plans, pickup times, daily schedules, destination notes, and last-minute changes on WhatsApp.
- Day-wise itinerary
- Pickup and drop details
- Schedule change alerts
Guest communication
Answer check-in questions, room details, directions, trip support, service requests, and post-stay feedback.
- Guest support chatbot
- Team inbox handover
- Review and feedback requests
WhatsApp tools for bookings, reminders, and guest support
Automate repetitive travel communication while keeping your team available for personalized guest conversations.
WhatsApp Broadcasts
Send travel offers, holiday packages, check-in updates, seasonal promotions, and guest announcements.
Travel Chatbot
Answer FAQs about booking status, itinerary, check-in, baggage, pickup, documents, and support.
Team Inbox
Let reservation, operations, guest relations, and support teams manage WhatsApp conversations together.
Guest Segmentation
Segment guests by destination, booking type, travel date, package, lead stage, or repeat traveler status.
Sendwo AI
Use AI-assisted replies for common guest and traveler questions across WhatsApp and connected channels.
Workflow Integrations
Connect forms, booking inquiries, website chat, payment flows, and automation tools with Sendwo integrations.
From inquiry to repeat booking
Build a WhatsApp journey that supports guests before, during, and after the trip.
1. Traveler inquires
Leads come from ads, forms, website, calls, social media, or travel listings.
2. Chatbot collects details
Collect destination, travel dates, number of guests, budget, and package preference.
3. Booking is confirmed
Send confirmation, payment status, documents required, and support details.
4. Itinerary updates go out
Send pickup time, check-in details, schedule changes, and travel reminders.
5. Guest gets support
Answer questions and route important messages to your team inbox.
6. Repeat booking campaign runs
Send offers, loyalty messages, review requests, and seasonal package promotions.
Build your travel WhatsApp system
Explore Sendwo pages for chatbot automation, retention, integrations, and pricing.
Questions about Sendwo for travel
Can travel agencies send booking confirmations on WhatsApp?
Yes. Travel agencies can use Sendwo to send booking confirmations, payment updates, trip details, cancellation updates, and support messages on WhatsApp.
Can hotels use Sendwo for guest communication?
Yes. Hotels can use Sendwo for check-in reminders, booking updates, directions, guest support, service requests, and feedback campaigns.
Can Sendwo send itinerary updates?
Yes. You can send itinerary updates, pickup details, schedule changes, travel reminders, and destination information through WhatsApp.
Can I promote travel packages using Sendwo?
Yes. You can send WhatsApp broadcasts for holiday packages, seasonal offers, weekend deals, loyalty campaigns, and repeat booking promotions.
Ready to improve guest communication?
Start free with Sendwo or book a discovery call to plan your booking, itinerary, guest support, and travel promotion workflow.