Connect your Facebook Pages
Bring supported Facebook Pages into Sendwo and manage incoming Messenger conversations.
Connect your Facebook Pages to answer customer questions, build AI-assisted conversations, capture leads from messages and comments, and let your team step in when people need personal support.
Build practical Messenger workflows using AI, visual flows and human support, with Meta messaging permissions respected.
Bring supported Facebook Pages into Sendwo and manage incoming Messenger conversations.
Use approved business information and knowledge sources to answer common customer questions.
Configure responses and private follow-up for supported Facebook Page post interactions.
Guide new conversations with greetings and selectable common questions.
Offer quick routes to support, product information and useful links.
Let team members continue conversations when automated replies are not enough.
Connect eligible Pages to your Sendwo account and handle incoming messages through an organized inbox. Give your team visibility into enquiries rather than leaving replies scattered across Page accounts.
Build an assistant around your business FAQs, approved documents and website information. Use conversation flows to guide common requests, while allowing people to reach your team for complex questions.
A welcome message, icebreaker questions and persistent navigation help visitors quickly find support, products or the next step in their enquiry.
Use bot sequences for timely reminders and updates when people have interacted with your business. Messenger promotional messaging and messages outside standard windows are restricted by Meta policies, so permitted message types and eligibility must be checked.
Automation handles straightforward queries; your staff can handle nuanced product questions, complaints and sales conversations in the shared inbox.
Authorize an eligible Facebook Page with appropriate permissions.
Configure greeting, FAQs, AI knowledge and human handoff.
Verify Page messages, menu options, escalations and applicable Meta messaging rules.
Answer common questions from Page visitors and collect useful details.
Guide shoppers from product questions to relevant product links.
Handle appointment enquiries and route complex cases to staff.
Explain courses and help prospective learners request information.
Share basic support instructions before a person joins.
Respond to supported post comments and follow up privately when eligible.
Use the relevant product pages to see how automation, messaging and connected systems fit together.
You can connect eligible Pages subject to your Sendwo plan, Meta access permissions and the configured account limits.
Yes. Configure an AI assistant with appropriate business information and test the responses before enabling it for customers.
No. Messenger has platform restrictions around message windows, tags and promotional messages. Campaign eligibility must be checked against current Meta rules.
Yes. Supported conversations can be continued through the team inbox when human assistance is required.
Sendwo supports Facebook comment automation. The exact public/private reply behavior depends on the post, permissions and Meta platform rules.