Connect to WhatsApp API
Use the same business number for API-powered messaging, templates, automation, integrations, and scalable customer workflows.
Keep using the WhatsApp Business App your team already knows, on the number your customers already trust. Connect that same number to Sendwo through WhatsApp Coexistence and add broadcasts, chatbots, a shared team inbox and business integrations alongside your app conversations.
Available through the supported Coexistence onboarding path for eligible businesses and numbers.
Familiar conversations
Room to scale
Your WhatsApp number is already part of the way customers find, recognize and contact your business. Coexistence gives eligible businesses a supported way to add API capabilities while continuing to use the WhatsApp Business App.
Add the tools your business needs as conversations grow, from targeted campaigns and automated replies to team handling and connected systems.
Use the same business number for API-powered messaging, templates, automation, integrations, and scalable customer workflows.
Send targeted WhatsApp campaigns using labels, segments, templates, custom fields, and campaign scheduling.
Build automated replies with the Chatbot Builder, then use AI agents, input flows, templates and human handoff to handle repetitive customer conversations.
Start with the number you already use. Check eligibility, complete the supported onboarding flow, and configure the Sendwo tools your team needs. Paid-plan support can help with setup.
Confirm that your existing number is currently active on WhatsApp Business App.
Review whether your number and business account are eligible for Coexistence setup.
Follow the supported Coexistence onboarding flow to connect your existing Business App number to WhatsApp API.
Set up broadcasts, templates, chatbot, flows, inbox, labels, and automation.
Continue app conversations and use Sendwo for campaigns, automation and team workflows on the same number.
Keep the WhatsApp Business App for hands-on customer care. Use Sendwo to organize replies, automate repeated tasks, run campaigns and connect the systems behind your business.
For businesses that rely on their WhatsApp Business App every day and need more capacity for campaigns, customer follow-up and team collaboration.
Keep the same number customers already know, while adding broadcasts, reminders, catalog sharing, and inquiry automation.
Use the app for manual customer help and Sendwo API for abandoned cart recovery, order updates, and product campaigns.
Continue personal patient or customer communication while automating appointments, reminders, FAQs, and follow-ups.
Use the same WhatsApp number for student inquiries while automating demo class reminders, lead nurturing, and admission follow-ups.
Help clients adopt WhatsApp API without forcing them to abandon the Business App number they already use.
Keep founder or team app conversations while adding multi-agent inbox, labels, automation, and campaign reporting.
WhatsApp Coexistence setup depends on Meta eligibility, number status, country availability, app/account condition and the onboarding flow. Sendwo provides Coexistence setup assistance for paid monthly and yearly users. You can create a free account to explore Sendwo; hands-on setup support is included through the applicable paid-plan support.
For many businesses, the existing WhatsApp number is already printed on websites, packaging, ads, invoices, Google Business Profile, and customer phones.
Previous concern: Businesses feared deleting or replacing it.
Keep the number and connect API where eligible.
Previous concern: Risk of confusing customers with a new number.
Continue using the number customers already know.
Previous concern: App usage and API adoption felt separate.
Use app conversations and API automation together.
Previous concern: Limited inside only the Business App.
Use Sendwo campaigns, templates, chatbot, flows, and analytics.
Previous concern: Hard to manage high-volume chats manually.
Use shared inbox, assigned agents, labels, and follow-ups.
Previous concern: Manual or limited.
Connect Shopify, WooCommerce, API, webhooks, and Google Sheets.
Customer conversations, follow-ups and service journeys across industries.
Customer communications, promotions and follow-ups.
Dilbagh Singh
Resort inquiries, booking questions and chatbot-assisted responses.
Mr. Philip Mensah, CEO
Click-to-WhatsApp advertising, lead qualification and customer conversations.
Ingo Lederer
Education communications, class reminders and student updates.
Daren Hunt
Clear answers for businesses that want to connect their WhatsApp Business App number to WhatsApp API without deleting the number first.