Transform your WhatsApp, Instagram, Messenger, Telegram, and WebChat into intelligent, human-like operators with Sendwo AI. Experience smarter automation powered by AI Tokens.
The team-facing advisor that helps your team analyze and respond
✔ Analyzes subscribers and provides insights
✔ Rewrites agent replies for better quality
✔Suggests next best actions for your team
✔ Background analyst and helper for agents
Why Choose Sendwo AI
Key Advantages That Set Us Apart
AI Understanding
Interprets text, images, and voice with human-like precision
Intent Detection
Recognizes true customer intent and responds contextually
Custom Training
Train your AI Agent and AI Assistant with brand-specific intents
Hybrid AI Core
Combines OpenAI and Google Gemini for best results
Personalization
Tailor's replies using customer history and preferences
Subscriber IQ
Instant insights with lead scores and churn prediction
Dedicated Chat
Ask AI about your subscribers in Shared Inbox
Rewrite Answers
Polish AI agent replies for clarity and professionalism during conversations
Advanced Intelligence
Intent Detection: Smarter, Faster, Better
One of the most powerful capabilities of Sendwo AI Agent is Intent Detection, understanding not just what a subscriber typed, but why they sent the message.
✔Real-Time Analysis Analyzes subscriber messages in real-time to identify intent like inquiry, booking, complaint, or support request.
✔Automatic Actions Triggers relevant flows, applies labels, assigns sequences, or routes to live agents without manual intervention.
✔Higher Accuracy Understands natural language and context instead of relying on simple keyword triggers for better matching.
✔Custom Intent Setup Define, train, and configure your own intents to match specific business use cases and workflows.
Transform your Shared Inbox into a smart command center with real-time intelligence for every subscriber.
Lead Scoring
Instant scoring of how likely each subscriber is to convert based on their behavior and engagement history.
Churn Risk %
Predictive analysis of the probability of losing this subscriber so you can take proactive action.
Sentiment Tracking
Real-time sentiment analysis (positive, neutral, negative) with trend direction over time.
Dedicated AI Chat Window
Open a separate AI-powered chat for any subscriber directly from the Shared Inbox
✔ Ask AI questions about the subscriber (e.g., "Why did they stop replying?")
✔ Take direct actions: add/remove labels, assign/remove sequences.
✔ Trigger chatbot flows or assign human agents without leaving the conversation.
✔ Rewrite agent replies for tone, clarity, and professionalism before sending.
Transparent Pricing
What Are Sendwo AI Tokens?
Affordable, flexible, and scalable token-based pricing for businesses of all sizes
An AI Token is the unit that powers every AI-driven interaction inside Sendwo. Each time your chatbot processes a request, both the input (subscriber's message, context, or data) and the output (AI's reply or action) are counted toward token usage.
What AI Tokens Power:
✔ Intelligent replies across all channels. ✔ Intent detection & automatic actions. ✔ Subscriber IQ Analysis.
✔ Dedicated AI Chat Window. ✔ Text, image & audio analysis. ✔ Trained data queries (FAQs, URLs, files).
How Tokens Are Calculated:
Sendwo AI Tokens are based on OpenAI's token system, not simple character or word counts. • On average, 1 token ≈ 4 characters of English text (≈ 0.75 words) • A short sentence like "Book a table for tonight" uses about 8 tokens • Both input (subscriber message + context) and output (AI reply) count toward your balance
Example Usage: A single customer exchange may consume 50 to 2,000+ tokens, depending on query length, AI response, conversation history, and trained data. With 10 million tokens, you can support a large volume of meaningful conversations.
Comparison
Why Sendwo AI Stands Out
See how we compare to traditional chatbot solutions
Feature
Sendwo AI
Traditional Chatbots
Multi-channel support
✔
Limited
Uses OpenAI + Gemini
✔
✖
Intent detection
✔
✖
Reads images/audio
✔
✖
Trains on custom data
✔
Limited
Subscriber IQ Analysis
✔
✖
Dedicated AI Chat Window
✔
✖
Rewrite Agent Replies
✔
✖
Flexible Training
Train Your AI Agent Your Way
Multiple data sources to customize your AI Agent for your specific business needs
FAQs
Import your frequently asked questions for instant answers.
Website URLs
Train from your website content and documentation
Documents & Files
Upload PDFs, docs, and other files for knowledge base
APIs
Connect to external APIs for real-time data access
Google Sheets
Sync with Google Sheets for dynamic data sources
Custom Intents
Define brand-specific intents for precise automation
