Catalog to in-chat checkout
Help customers choose products, add them to a cart and pay through supported native checkout. Keep catalog messages, order updates, cart reminders and post-purchase follow-ups connected.
Let customers open your business catalog, add products to their cart, review the order and pay in the same WhatsApp conversation. With supported native payment setups, there is no separate website checkout to complete.
In-chat payment availability depends on your country, business eligibility and payment configuration.
A customer should not have to restart their purchase after asking a question. Bring catalog browsing, cart review and supported in-chat checkout into the conversation, then keep the order moving with reminders and follow-up.
Make catalog purchases easier to complete, then support the rest of the order journey with templates, automation, COD confirmation and follow-ups.
Help customers choose products, add them to a cart and pay through supported native checkout. Keep catalog messages, order updates, cart reminders and post-purchase follow-ups connected.
Confirm COD orders through WhatsApp, reduce fake orders, collect customer intent, and move confirmed orders forward.
Use flows, forms, templates, labels, webhooks, and APIs to create payment reminders and confirmation journeys.
Customers choose what they want, review the cart and complete a supported payment in WhatsApp. Your team can then manage confirmation, delivery and follow-up from the same conversation.
The customer opens the catalog from your WhatsApp business profile or from products shared in the chat.
The customer chooses products, adds them to the cart and sends the order to your business.
With supported native checkout, the customer reviews the order and completes payment inside WhatsApp.
Send payment confirmation, delivery updates and support replies. Use the shared inbox when a person needs to help.
Move customers into repeat purchase, loyalty, review, upsell or reactivation campaigns.
Bring inquiry, catalog selection, cart review, payment, order updates and support into one customer journey. Connect the payment status available from your setup with labels, custom fields and follow-up workflows.
For supported business and payment configurations, customers can review a catalog order and pay inside WhatsApp without opening a separate checkout website.
Where native checkout is unavailable, or your workflow needs another payment route, you can also share supported payment and checkout links. These are separate paths and may open the provider's checkout.
Start journeys when customers ask for a price, click an ad, submit a form, open a catalog or abandon a cart. Use labels, custom fields, notes and workflow status to organize paid, pending, COD and failed orders.
Payment workflows become powerful when connected with store events, order status, cart reminders, catalog checkout, APIs, and Google Sheets.
Any business that sells through WhatsApp can reduce manual payment follow-up and create a cleaner checkout journey.
Send checkout links, recover carts, confirm COD orders, send payment reminders, and update customers after purchase.
Collect payments for products, services, bookings, deliveries, reservations, or advance confirmation.
Send payment links for sessions, courses, webinars, appointments, workshops, and digital products.
Collect admission fee, demo class payments, course installments, reminder payments, and enrollment confirmations.
Send payment instructions, appointment confirmation, consultation fee reminders, and follow-up messages.
Help clients build WhatsApp payment journeys for campaigns, ecommerce stores, lead funnels, and service bookings.
Native WhatsApp payments depend on the country, business eligibility, Meta configuration and payment partner. A supported native checkout can keep payment inside WhatsApp; other payment methods may use a provider-specific authentication or checkout flow. Payment links, checkout links and COD remain optional workflows and do not all provide the same in-chat experience.
Sendwo connects payment conversations with campaigns, automation, contact data, ecommerce workflows, and customer follow-up.
Manual process: Manual copy-paste.
Connected with campaigns, templates, flows, and inbox.
Manual process: Easy to miss.
Use reminders, labels, drips, and automation.
Manual process: Manual and inconsistent.
Create structured confirmation workflows.
Manual process: Separate from chat.
Connect catalog, Shopify, WooCommerce, and cart reminders.
Manual process: No clear status tracking.
Use paid, unpaid, COD, cart, buyer, and repeat-purchase labels.
Manual process: Scattered across chats.
Use shared inbox, assigned agents, notes, and AI Assistant.
Customer conversations, follow-ups and service journeys across industries.
Customer communications, promotions and follow-ups.
Dilbagh Singh
Resort inquiries, booking questions and chatbot-assisted responses.
Mr. Philip Mensah, CEO
Click-to-WhatsApp advertising, lead qualification and customer conversations.
Ingo Lederer
Education communications, class reminders and student updates.
Daren Hunt
Quick answers for businesses exploring payment links, checkout journeys, COD confirmation, cart recovery, and payment follow-ups through WhatsApp.