Build WhatsApp chatbots that sell and support
Automate lead qualification, FAQs, customer support, bookings, order updates, catalog selling, and sales conversations on WhatsApp — without writing code.
Sendwo Chatbot Builder
Design, automate, and publish WhatsApp journeys.
Hi! Welcome to Acme Store. How can we help?
View Products Track OrderAnswer common questions with smart replies.
Collect name, phone, email, and requirement.
Connect high-intent chats to an agent.
Agent onlineAsk AI to generate accurate answers using your business content.
Tracking ID #12345
Status: Shipped ✅
G2 High Performer
Capterra Best Value
Highly Recommended
Verified Agency
SourceForge Top Performer
Why businesses struggle with WhatsApp conversations
- × Slow replies make leads cold and customers unhappy.
- × Repetitive FAQs drain your team’s time every day.
- × Leads get lost because there is no structured follow-up.
- × No support is available after business hours.
- × Agents give inconsistent answers across conversations.
How Sendwo fixes it
- ✓ Automate replies instantly with AI and rule-based flows.
- ✓ Build no-code chatbot journeys for sales, support, and updates.
- ✓ Capture, qualify, and follow up with every WhatsApp lead.
- ✓ Transfer high-value chats to agents with full context.
- ✓ Keep teams aligned with shared inbox and routing.
Everything you need to automate WhatsApp conversations
Sendwo helps you build WhatsApp chatbots that answer questions, collect leads, route conversations, support customers, and drive sales — all from one platform.
Drag-and-drop chatbot builder
Create flows with buttons, forms, conditions, lists, and actions without code.
AI-powered auto replies
Use Sendwo AI to answer questions with smart, contextual responses.
FAQ and support automation
Automate product questions, policies, order queries, and troubleshooting.
Lead capture and qualification
Collect contact details, ask qualifying questions, and route hot leads.
Appointment booking reminders
Let customers book slots and receive automated WhatsApp reminders.
WhatsApp catalog commerce
Show products, collect orders, recover carts, and sell inside WhatsApp.
Human handoff to agents
Move conversations from bot to live agents whenever human help is needed.
Shared team inbox routing
Assign chats, add labels, route conversations, and manage team ownership.
Broadcast + chatbot journeys
Start with a broadcast and continue the conversation with automated flows.
Reports and analytics
Track response time, automation performance, conversions, and agent handoff.
Design chatbot journeys without code
Build structured WhatsApp journeys for welcome messages, FAQs, lead capture, catalog selling, booking, follow-ups, and human handoff using a visual chatbot builder.
- ✓ Welcome messages and quick replies
- ✓ Conditional logic and branching
- ✓ Forms, buttons, lists, and media
- ✓ Agent handoff with full context
Hi! How can we help you today?
Choose products, support, pricing, or booking.
Answer common questions instantly.
Collect name, phone, city, and requirement.
Transfer to your sales or support agent.
How can we help you?
Knowledge Base
AI Settings
Smart Response
You can return any item within 7 days of delivery. Items must be unused and in original packaging.
Train an AI chatbot on your business knowledge
Connect your FAQs, website URLs, documents, and business knowledge so Sendwo AI can answer customer questions with better accuracy.
- ✓ Train AI with FAQs, docs, and URLs
- ✓ Generate accurate customer responses
- ✓ Reduce repetitive support workload
- ✓ Fall back to human agents when needed
Turn chats into sales and qualified leads
Capture leads, collect details, qualify enquiries, book appointments, and move customers from first message to action inside WhatsApp.
- ✓ Pre-built lead capture flows
- ✓ Smart qualification questions
- ✓ Appointment booking and reminders
- ✓ Conversion-focused follow-ups
Capture lead
Ask for name, phone, city, and requirement.
Qualify
Understand budget, interest, urgency, and intent.
Book appointment
Let the lead pick a slot or request a callback.
Lead saved
Route qualified leads to your sales team.
Customers
Conversation
Support customers at scale with human handoff
Let your chatbot answer common questions automatically and transfer important conversations to your support or sales team when human help is needed.
- ✓ Shared inbox for your entire team
- ✓ Assign, tag, and route conversations
- ✓ Internal notes and collaboration
- ✓ Faster response and better ownership
Popular WhatsApp chatbot use cases
Use Sendwo chatbots for customer support, lead generation, commerce, education, bookings, reminders, and high-response customer engagement.
E-commerce
Drive sales, track orders, recover carts, and answer product questions.
Education
Answer admission queries, share course details, and send student updates.
Healthcare
Book appointments, send reminders, share reports, and answer FAQs.
Real estate
Qualify leads, schedule visits, share property details, and follow up.
Travel
Share itineraries, booking updates, reminders, and 24/7 traveler support.
Agencies
Generate leads, qualify prospects, and automate campaigns for clients.
Local business
Answer FAQs, share offers, book appointments, and grow local customers.
Customer support
Automate common questions and hand off complex chats to agents.
How it works
Launch your WhatsApp chatbot in a simple, guided workflow.
Connect your WhatsApp number
Connect your WhatsApp Business API account and prepare your number for automation.
Build your chatbot and flows
Create conversation journeys with AI replies, quick replies, forms, lists, and actions.
Launch, automate, and optimize
Go live, answer customers automatically, route chats, and improve using analytics.
Why businesses choose Sendwo
Sendwo gives you the chatbot depth, WhatsApp-first automation, transparent pricing, and support needed to grow faster.
0% markup on Meta API pricing
Pay official Meta WhatsApp API pricing without Sendwo adding hidden markup fees.
Dedicated support on paid plans
Get real human help for onboarding, training, troubleshooting, and setup guidance.
Free forever plan
Start small, test WhatsApp automation, and upgrade only when your business grows.
All-in-one WhatsApp platform
Chatbot, broadcast, inbox, flows, catalog, widgets, and automation in one platform.
Sendwo AI for omnichannel growth
Expand intelligent conversations across WhatsApp, Instagram, Telegram, Messenger, and website chat.
Powerful integrations for chatbot automation
Connect WhatsApp chatbot workflows with e-commerce, forms, automation tools, AI, APIs, and webhooks.
Shopify
WooCommerce
Zapier
Google Sheets
WPForms
Elementor
OpenAI
Explore more Sendwo products
Build your full WhatsApp growth system with chatbots, broadcasts, live inbox, catalog, flows, widgets, and ads.
Frequently asked questions
Quick answers about WhatsApp chatbots, AI replies, human handoff, pricing, migration, and setup.
How do I create a WhatsApp chatbot with Sendwo?
You can sign up for Sendwo, connect your WhatsApp Business API number, and use the no-code chatbot builder to create welcome messages, buttons, flows, forms, FAQs, and human handoff rules.
Do I need coding knowledge to build a chatbot?
No. Sendwo is designed for business users, marketers, support teams, agencies, and founders. You can create chatbot flows using a visual builder without writing code.
Can I use my existing WhatsApp number?
Yes, you can use an existing number depending on your current WhatsApp setup. In some cases, the number may need to be migrated or prepared before connecting it to the WhatsApp Business API.
How does human handoff work?
When the chatbot cannot answer or when the customer needs help from a person, the conversation can be transferred to your live agents through the shared team inbox.
What is AI auto reply and how does it work?
AI auto reply allows Sendwo AI to answer customer questions using your FAQs, business information, URLs, and connected knowledge sources. You can use it to reduce repetitive replies and improve response time.
What are the pricing and Meta charges?
Sendwo has its own software plans, including a free forever plan. WhatsApp Business API usage is charged by Meta separately based on official Meta pricing. Sendwo does not add markup on Meta API pricing.
Do you help with migration and setup?
Yes. Paid plan customers can receive dedicated support for onboarding, training, troubleshooting, migration guidance, and setup assistance.
Do I need WhatsApp Business verification?
Business verification may be required for advanced WhatsApp Business API use cases, higher trust, green tick verification, and certain account-level capabilities. Sendwo can guide you through the process.
Launch your WhatsApp chatbot with Sendwo
Automate conversations, qualify leads, support customers, route chats, and grow sales with a WhatsApp-first chatbot platform built for modern businesses.