Frequently Asked Questions
(?) Do I need any coding skills to add this Website Chatbot to my site?
No. Sendwo’s Website Chatbot can be installed in minutes with a simple copy-paste script. It works with WordPress, Shopify, Wix, WooCommerce, custom HTML sites, and more—no coding required.
(?) Will the AI chatbot actually understand my customers’ questions?
Yes. Sendwo uses advanced AI (OpenAI/GPT) and can be trained on your website content, product pages, FAQs, or documents. It understands customer intent and gives accurate, natural replies.
(?) Can I collect leads such as name, phone number, and email?
Absolutely. The chatbot automatically captures leads and syncs them to WhatsApp, CRM, or Google Sheets. You can also create custom lead forms and workflows.
(?) Will this increase conversions on my website?
Yes. A Website Chatbot engages visitors instantly, reduces bounce rate, answers questions in real time, and guides them to purchase or contact. Most businesses see a noticeable boost in leads and conversions.
(?) Is the Website Chatbot secure and scalable for high traffic?
Sendwo is built on enterprise-grade infrastructure with secure API communication, encryption, and scalable cloud hosting. Whether you have 100 or 100,000 visitors, the system handles traffic smoothly.
