Sendwo's Product Update

Improve: Outbound Webhook for keyword triggers now contains subscriber messages.

Improve: Live Chat Improvement by displaying labels in subscriber lists.

Improve: In filter, now you can order subscriber list by subscriber reply or from your end message.

Improve: In WhatsApp User Input Flow, for multiple choice, ‘Choose option’ text is configurable.

Improve: WhatsApp flows submitted form data can be now assigned to the Custom Field of the Subscriber.

Improve: Filter Subscribers by multiple Label selection.

Improve: No match reply now has an option for both ‘once a month’ & ‘once a year ‘ (for WhatsApp only).

Improve: No Match Reply Outbound Webhook send.

New: Google Sheet Data Fetch Campaign Settings.

New: After WhatsApp flows form submission, HTTP API can be triggered.

New: Train AI Chatbot with complete content (FAQ, URL, File)

New: Website Live Chat Channel.

New: New Payment Gateway Integration (Edahab Payment Gateway)

New: AI token addon

Fix: Display the first name and last name in the welcome message and bot replies in the Telegram group.

Improve: Outbound webhook for keyword triggers now contains subscriber messages.

Improve: Live Chat Improvement by displaying labels in subscriber lists.

Improve: In filter, now you can order subscriber list by subscriber reply or from your end message.

Improve: In WhatsApp user input flow, for multiple choice, Choose option text can be configurable.

Improve: Broadcasting delivery failed massage resend option.

Improve: Live Chat Subscriber List display by subscriber reply order.

Fix: Whatsapp Flows final reply not working after edit fixed.

Fix: Click on variables not working in WhatsApp General Template creation issue.

Improve: Custom variable add option in Interactive Button and List name.

New : WhatsApp livechat advance search fix.

New: WhatsApp livchat canned response open trigger typing '/'.

New : Meta subscriber profile sync.

New : Unlimited team member and HTTP API addons released.

New : Eshahal SMS gateway integrated.

New : Latest translation sentences added.

New : Module list and package data API.

Improved : Google sheet data entry integrated everywhere possible.

Improved : Improved RTL theme.

Fixed : WhatsApp bot flow media disappear issue.

Fixed : WhatsApp template message variable issues.

Fixed : WhatsApp flows ScreenId issue.

Fixed : Team access issue.

Fixed : Usage log brand name issue.

Fixed: Instagram livechat message display.

Fixed : SMS broadcasting issues.

Fixed : Pricing social icon issue.

Fixed : Language editor AI generator issue.

Fixed : Language editor group and language selection issue.

Improvement - Filter with subscriber added for WhatsApp Broadcasting.

Fixed : WhatsApp flowbuilder media stop working and needs re-uploading issue.

Fixed : WhatsApp media template's media disappears in livechat issue.

Fixed : Google sheet add existing sheet issue.

Fixed: Template sending with two URL button variable doesn't show more than one variable issue.

New: HTTP API variable support in endpoint url.

New: HTTP API builder implemented and integration added in bot flow.

New: Carousel Template support added for bot flow, broadcasting and live chat (WhatsApp).

New: Carousel Template (Media & Product) support.

New: CTA URL button support added for bot flow and live chat (WhatsApp).

New: Google Sheet integration for bot signup, flow and catalogue (WhatsApp).

New: Google Sheet webhook trigger extensions implemented. (WhatsApp)

New: WooCommerce abandoned cart recovery plugin developed and integrated. (WhatsApp Webhook Workflow)

New: Live chat advanced subscriber search.

New: Live chat agent real time availability status update option.

New: Add- WhatsApp Live Chat Follow Up or Reminder settings.

Improvement: Live Chat followup message real time notification. (WhatsApp)

Improvement: Message delivery status "Failed" reason and label assign. (WhatsApp)

Improvement: Live chat UI and UX.

Improvement: Live chat direct link added to subscriber manager.

Fixed- OTP template not sending using API. (WhatsApp)

Fixed- No match reply frequency for reaction. (WhatsApp)

Fixed- Template variable mapping not working for more than 10 variables. (WhatsApp)

Fixed- Consecutive user input flow not triggering properly.

Fixed- Dashboard disabled social media display.

Fixed- Dashboard notification redirection to live chat.

Fixed- Responsive issues in live chat, landing page and many others.

Add- WhatsApp Live Chat Follow Up or Reminder settings.

Improve - Broadcasting speed faster.

Improved : Affiliate payment account data display

Fixed : WhatsApp flows data retrieve when sync.

Fixed : WhatsApp Live Chat custom field value issue.

Fixed : WhatsApp Live Chat reply message design issue.

Fixed : WhatsApp Catalog Webhook order time display.

Fixed : Account page undefined key error.

Fixed : Kazakhstani currency icon issue.

Fixed : Documentation/Integration menu not working for agency site

Fixed : WhatsApp team member can see messages even if it's not assigned to them issue

Fixed : WhatsApp flow builder Interactive audio upload issue.

Fixed : WhatsApp auto reset user input flow and chat with human issue.

Fixed : Typo issues.

- Improvement - User input flow and chat with human reset.

- Removed - Audio is not supported for Interactive template's header.

Improvement - Broadcasting Message will not interrupt in Live Chat

New : WhatsApp Live Chat specific message reply feature.

New : WhatsApp Live Chat audio to text conversion.

Improve - Auto register replacing manual register for connecting WhatsApp account.

New : API - catalog order cart status change.

Fixed : API - user list api now also shows the parent user himself using "id" filter.

Fixed : WhatsApp Embedded signup without catalog permission.

Fixed : WhatsApp template send speed issue.

Fixed : WhatsApp manual subscribers addition access and error message display issue.

Fixed : All Livechat search multiple duplicate list item.

Fixed : Updated PayFast MarchantID to MarchentID.

Fixed : Team role creation social media restriction issue.

Fixed : WhatsApp media template and other media message send issue.

New : WhatsApp API : assign custom fields to subscriber.

Fixed : WhatsApp livechat search blur issue.

Fixed : WhatsApp Flows webhook report error.

Fixed : Dashboard undefined variable error

Fixed : Account page error.

New - New module to rescrict livechat feature (WhatsApp) (can be helpful to restrict basic package)

New : WhatsApp livechat last message delivery status in left sidebar.

Improved : Catalog sync now also sync product prices.

Improved : WhatsApp livechat 24-hour window time countdown

Fixed : Modal scroll issue in few pages issue.

Fixed : Admin view of user's usage log message count issue.

New: 'Block' and 'Resolve' option added in whatsapp livechat

New: Now you can set dynamic url during template creation from Sendwo.

Improve- Add New Subscribers option in Live Chat.

Improve- Option to add custom field value manually and display value in Live Chat section.

Fix : Upload WhatsApp Subscribers time out and label name issue fix.

Broadcast Campaign is now separated from Bot Reply Tab.

Fixed: WhatsApp embedded signup error handling.

Fixed: WhatsApp webhook workflow dynamic variable in URL.

New: WhatsApp label API has been released.

New: WhatsApp register phone number manual button (useful after importing account using embedded signup or after a business name update).

New : WhatsApp template unlink option (only from Sendwo end)

Improvement: WhatsApp "Subscriber Assign Chat to Team" API parameters updated (re-implementation needed).

Bug fix - If subscriber name empty or Private , when subscribers send back message, original name will be updated.

-New: Webhook workflow subscriber name mapping

-New : Assign team feature added in webhook workflow

-Updated : Now assign team member directly has higher priority over team role

-Fix: Webhook workflow dynamic url template fixed

-Fixed : Webhook workflow dynamic url template issue

-Fixed : Update WhatsApp profile issue

-Fixed : Flow import in Instagram is not showing issue

-Fixed : Instagram bot error log is not showing issue

-Fixed : WhatsApp subscriber download data issue

- New: Embed Signup for WhatsApp Business Connection

- Fix: Instagram Live Chat duplicate reply

- Update: Livechat date with time display added

- Fix: Livechat select agent as default option

- Update: User Input Flow auto reset time option

- Update: Chat with human auto reset to chat with Robot option

- Fix: WhatsApp Catalog purchase success message issue

- Fix: Chat with human email settings issue for Instagram

- Update: Payment method "Chapa" has been added

- Update: Payement method "PayFast" has been added

- Update: WhatsApp Business Profile Settings

- Update: Live Chat AI Rewrite feature

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