SendWo’s Analytics & Reporting feature steps in, empowering you with real-time visibility into every message sent, delivered, opened, and missed, and to optimize every campaign for maximum impact.
This tutorial walks you through every step on how to access, analyze, and download detailed WhatsApp broadcast reports in SendWo.
Getting to your broadcast analytics in SendWo is straightforward:
2. From the left-side menu, click on Broadcasting.
3. Select WhatsApp Broadcast to open your campaign management panel, where you can monitor all campaigns in one place.
Tip: SendWo allows you to manage multiple WhatsApp numbers (bot accounts) under one workspace.
This feature helps you keep your analytics organized, especially if you’re managing separate WhatsApp accounts for different brands, clients, or departments.
This will allow you to see a concise and powerful campaign summary table with the following details:
| Metric | Description |
| Campaign Name | Unique name given for easy identification. |
| Status | Real-time progress — Completed, Processing, Pending, On-hold, or Paused. |
| Total Contacts | Number of recipients targeted in the campaign. |
| Messages Sent | Total messages sent. |
| Delivered | Messages that successfully reached recipients. |
| Opened | Number of users who viewed your message. |
| Unreachable | Contacts where delivery failed. |
| Scheduled Date &Time | The exact date and time the broadcast was set to go live. |
This bird’s-eye view lets you instantly gauge performance without opening individual reports.
SendWo offers complete control over your broadcasting history, ensuring that managing hundreds of campaigns is effortless.
Use the Status dropdown (e.g., Completed, Processing, Pending) to filter down campaigns based on progress quickly.
Type the campaign name in the search bar and quickly locate a specific campaign. This feature is perfect for busy marketers with multiple campaigns every week.
Click the Eye icon under Actions to open the Detailed Analytics Page.
This will help you find advanced reporting charts and timestamps for every message interaction.
SendWo’s this feature lets you export reports in Excel or CSV formats with just one click, ensuring data portability for audits, analysis, or CRM imports.
Keep your workspace tidy by deleting outdated or test campaigns using the Trash bin icon.
Clicking into any campaign’s analytics page reveals every small data to understand how your messages performed.
Shows if the campaign is complete, processed or still in progress.
Displays the total number of recipients the broadcast was sent to, helping you verify your audience reach.
Shows the total number of messages successfully sent during the campaign.
Each broadcast report contains a clear breakdown of how your messages performed:
Every event for the broadcast — sent, delivered, opened, failed — includes an exact timestamp.
These logs are crucial for identifying when engagement happens and adjusting future campaign timings accordingly.
Pro Tip: Combine your SendWo report insights with Google Sheets automation to track conversions and leads generated per campaign.
Data is the backbone of successful marketing. With SendWo’s advanced analytics and reporting, you’re not guessing; in fact, you’re growing with precision.
SendWo is not just a broadcasting tool, but a complete WhatsApp marketing intelligence system.
Start your next WhatsApp campaign in SendWo and make every message count.
Simply go to Broadcast > WhatsApp Broadcast > Eye icon under Actions. The detailed report shows delivery, open, and sent counts with timestamps.
Yes, you can export reports in Excel (.xlsx) or CSV format.
Campaign analytics in SendWo update in real time, giving you the latest delivery and engagement stats as messages go out.
