Automate WhatsApp Campaigns, Chatbot Journeys, Ecommerce Follow-ups, and Customer Conversations
Build automated marketing workflows across WhatsApp, chatbots, forms, drip campaigns, ecommerce events, webhooks, APIs, AI replies, and shared inbox actions — without turning your marketing stack into a complicated mess.
One automation layer for campaigns, conversations, stores, forms, and customer follow-ups
Sendwo helps businesses automate the most important WhatsApp-first marketing actions without using separate tools for every workflow.
WhatsApp campaign automation
Automate broadcasts, template messages, action button journeys, segmented campaigns, and scheduled follow-ups.
Explore WhatsApp Marketing →Chatbot and flow automation
Use bot replies, AI Agent, input flows, WhatsApp Flows, conditions, APIs, and Google Sheet actions.
View Chatbot Builder →Ecommerce automation
Recover abandoned carts, send order notifications, trigger checkout messages, and automate store communication.
See Ecommerce Use Cases →Build customer journeys from trigger to conversion
Sendwo marketing automation starts with a customer action, runs the right workflow, and then moves the customer toward reply, purchase, booking, or support.
Choose a trigger
Start automation from WhatsApp ads, broadcasts, forms, chatbot actions, webhooks, Shopify, WooCommerce, or manual segmentation.
Build the journey
Add bot replies, templates, input flows, conditions, AI replies, labels, sequences, and follow-up messages.
Connect your tools
Use HTTP API, JSON API Connector, outbound webhook, Google Sheets, ecommerce APIs, SMS APIs, and email autoresponders.
Track and handoff
Monitor campaign movement, move warm users to the shared inbox, assign agents, add notes, and continue with human support.
Automate every major WhatsApp marketing journey from one dashboard
Sendwo combines campaign automation, chatbot automation, flow automation, ecommerce automation, webhook automation, and inbox automation in one place.
Broadcast automation
- WhatsApp broadcast campaigns
- 24-hour free messaging workflows
- Anytime template messaging
- Send now or send later
- Action button campaign journeys
- Assign labels after broadcast
Chatbot automation
- Bot Reply and AI Agent
- Postback Manager
- Input Flow
- Persistent Menu
- Get Started Settings
- Outbound Webhook and Action Buttons
Flow automation
- Text, image, audio, video, file, and location blocks
- AI Reply block
- WhatsApp Flows
- Appointment block
- Condition block
- New sequence campaign block
Data-connected automation
- HTTP API block
- JSON API Connector
- Outbound Webhook
- Inbound Webhook Workflow
- Google Sheet Data Fetch
- External data lookup and push
Turn WhatsApp into a complete marketing automation channel
Use Sendwo to automate lead capture, follow-ups, reminders, forms, customer support, sales nudges, and post-purchase communication through WhatsApp.
Click-to-WhatsApp Ads
- Campaign creation
- Objective selection
- Special ad categories
- Ad status control
- Campaign, adset, creative, ad, and publish flow
- Lead entry into chat workflow
Inbound webhook workflow
- Create WhatsApp inbound webhook workflows
- Account, status, and verification filters
- Select WhatsApp template
- Workflow verification
- Workflow report
- Target, processed, delivered, opened, and failed analytics
WhatsApp Forms automation
- Multi-screen WhatsApp forms
- Text input, textarea, number, and date fields
- Dropdown, radio, checkbox, and opt-in fields
- Photo and document uploads
- Reply after submit
- HTTP API and Google Sheets connection
Action button automation
- Broadcasting action type
- Campaign selection
- 24-hour vs anytime messaging control
- Template selection
- Label, country, and custom field targeting
- Send later option
Automate cart recovery, order messages, catalog workflows, and store communication
Sendwo helps ecommerce brands connect WhatsApp automation with Shopify, WooCommerce, catalog orders, cart reminders, checkout links, and customer support.
Shopify automation
- Store type switch
- Select store API
- Add new API
- Abandoned cart recovery
- Order notification workflows
- Message delay, template, and country code
WooCommerce automation
- WooCommerce API connection
- Order notification automation
- Abandoned cart recovery
- Template-based customer updates
- Country code control
- Store event-based messaging
WhatsApp ecommerce catalog
- Catalog orders
- Manual payment orders
- Catalog manager
- WhatsApp account and catalog ID integration
- Public catalog status
- Catalog order management
Checkout and cart journeys
- Checkout link
- Checkout success message
- Cart reminder
- Cart reminder delay
- New order email
- Google Sheet list support
Automate replies first, then let humans take over when the conversation needs attention
Sendwo combines AI replies, chatbot automation, and shared inbox controls, so automation does not feel disconnected from your support or sales team.
AI automation
- AI Agent inside bot manager
- AI Reply block
- No-match AI reply
- AI training campaign connection
- Manual FAQ, URL, and file training
- Prompt message setup
Inbox control
- Bot reply on/off
- AI reply on/off
- AI Assistant sidebar
- Customer conversation analysis
- Smart reply helper
- Manager view
Agent workflow
- Assigned agent or manager
- Labels and custom fields
- Message sequence assignment
- Internal notes
- Follow-up list
- Subscription status
Multi-channel conversations
- WhatsApp live chat
- Facebook live chat
- Instagram live chat
- Telegram live chat
- WeChat live chat
- Search, filter, and media support
Connect Sendwo automation with your website, store, CRM, sheets, and external apps
Marketing automation becomes much stronger when your chat platform can fetch data, push events, update sheets, trigger APIs, and work with ecommerce systems.
Internal integrations
- AI Training Campaign
- HTTP API
- Shopify/WooCommerce API
- Google Sheet Data Fetch
- Email Autoresponder API
- Email API and SMS API
Developer automation
- HTTP API endpoints
- JSON API Connector
- Outbound Webhook
- Inbound Webhook Workflow
- HTTP GET and HTTP POST
- External workflow connection
Email autoresponders
- Mailchimp
- Brevo
- ActiveCampaign
- Mautic
- MailWizz
- Email list automation support
SMS gateways
- Plivo
- Twilio
- Nexmo/Vonage
- Clickatell
- Africastalking and Esahal
- HTTP GET and HTTP POST SMS APIs
Use Sendwo marketing automation across the full customer lifecycle
From first lead to repeat purchase, Sendwo helps businesses keep conversations moving with timely, relevant, and automated WhatsApp-first journeys.
Lead generation automation
Capture leads from ads, forms, chatbots, and landing pages, then qualify and follow up through WhatsApp.
Ecommerce recovery
Recover carts, send checkout reminders, automate order updates, and create post-purchase communication journeys.
Customer support automation
Answer FAQs, collect issue details, route conversations, and support agents with AI-assisted replies.
Appointment and reminder flows
Collect booking details, send confirmations, remind customers, and move them into follow-up sequences.
Reactivation campaigns
Bring inactive customers back with personalized offers, product updates, reminders, and winback messages.
Agency client automation
Build repeatable workflows for client campaigns, lead funnels, ecommerce stores, chatbots, and shared inbox operations.
Built for WhatsApp-first growth, not generic email-style automation
Sendwo brings broadcasts, chatbots, drip campaigns, ecommerce automation, AI, webhooks, APIs, and shared inbox workflows into one practical platform.
| Capability | Generic automation tools | Sendwo Marketing Automation |
|---|---|---|
| WhatsApp-first customer journeys | Limited or add-on based | Built in |
| Broadcasts, drips, chatbot flows, and templates | Often separate tools | Connected |
| Shopify and WooCommerce automation | Usually requires extra setup | Available |
| Shared inbox and human handoff | Not always included | Included |
| AI replies and AI Assistant | Often disconnected | Available inside chatbot and inbox |
| APIs, webhooks, Google Sheets, SMS, and email integrations | May need middleware | Supported |
Start automating your WhatsApp marketing with Sendwo
Build campaigns, chatbot journeys, cart recovery, forms, reminders, AI replies, and team handoff workflows from one WhatsApp-first automation platform.
Marketing automation becomes stronger with the full Sendwo platform
Explore connected product pages for campaigns, chatbots, flows, drips, forms, ecommerce, segmentation, analytics, and APIs.
Frequently asked questions about Sendwo Marketing Automation
Quick answers for businesses exploring WhatsApp campaigns, chatbots, ecommerce automation, AI replies, forms, webhooks, APIs, and shared inbox workflows.