Sendwo Telegram Preview
Telegram bot and community automation

Automate Telegram bots and communities.

Build Telegram bot flows, send subscriber updates, manage group activity and handle questions with AI-assisted responses. Keep group moderation and one-to-one support connected to practical workflows.

Sendwo Telegram bot manager interface

Brands and teams that have used Sendwo

BYJU’S
Eduracle
Fortis
Guardizon
Himalaya
Honda franchise outlets
Liberty
Spotify
VISSCO
Whirlpool
Platform capabilities

Telegram automation for real operational tasks

Create and manage bots, broadcast to reachable subscribers, and run group administration without starting from a custom integration.

Telegram bot connection

Create a Telegram bot with BotFather and connect it to Sendwo.

Flow-based replies

Build menus, welcome journeys and automated responses.

Group management

Manage connected groups using supported administration and filtering tools.

Telegram broadcasting

Schedule messages and send targeted updates to subscribers who started your bot.

AI-assisted support

Answer recurring questions and route complex requests to people.

Audience organization

Organize subscribers and conversations to keep communications relevant.

Bot manager

Connect and manage your Telegram bots from Sendwo

Telegram bots provide the entry point for automated chat flows. Create the bot in Telegram, connect its token securely and configure how the assistant responds to different enquiries.

  • Create a bot using the official BotFather account.
  • Connect the issued bot token in the Sendwo dashboard.
  • Test a real conversation before promoting the bot.
Telegram bot manager
Group management

Keep communities useful with rules and moderation

Add your bot to a Telegram group and give it the necessary administrative permissions. Configure welcome messages, keyword monitoring and the permitted filtering and moderation rules for that group.

  • Welcome new participants and answer recurring questions.
  • Set moderation rules for links, spam and selected keywords.
  • Schedule group announcements where supported.
Telegram group manager
Subscriber management

Organize your audience before broadcasting

Telegram bot subscribers can be organized into lists and segments for relevant announcements. Your bot cannot freely contact arbitrary Telegram users who have never initiated interaction.

  • Group contacts according to relevant interests or labels.
  • Use an onboarding flow to learn what subscribers want.
  • Respect bot permissions and Telegram rate limits.
Telegram subscriber management
Broadcasting

Send announcements and reminders to Telegram subscribers

Prepare rich messages, choose an appropriate subscriber audience and schedule publication. Campaigns can include content and interactive options supported by Telegram and Sendwo.

  • Send updates to bot users who have initiated a conversation.
  • Schedule an announcement with the correct timezone.
  • Monitor sends and keep frequency reasonable.
Telegram broadcasting interface
Human support

Move from automatic answers to live conversation

Use bot flows for predictable enquiries while a human team member handles sensitive cases, follow-up questions or sales opportunities through available chat tools.

  • Handle common support questions automatically.
  • Keep conversation context for handoff.
  • Test agent access for the channels in use.
Telegram live chat support
Getting started

Launch your Telegram bot in three steps

1

Create a bot with BotFather

Use /newbot to create a bot and obtain its access token.

2

Connect it to Sendwo

Add the bot through the dashboard, keeping the token confidential.

3

Configure and test

Build replies, group permissions and broadcasts, then verify with test users.

Practical applications

Practical uses for Telegram automation

Communities

Welcome new members and moderate disruptive messages.

Course creators

Send lessons, session reminders and links to enrolled bot subscribers.

Ecommerce

Share product announcements and answer customer enquiries.

Agencies

Maintain separate bots and workflows for different client needs.

Software products

Share release announcements and answer onboarding questions.

Member services

Organize subscriber updates and ongoing support conversations.

Customer stories

How businesses use Sendwo

Dhillon Dairy UK

Customer communications, promotions and follow-up messages.

Dilbagh SinghDilbagh Singh

PamV Estates

Resort enquiries, booking questions and chatbot-assisted responses.

Mr. Philip Mensah, CEOMr. Philip Mensah, CEO

EZ35

Click-to-WhatsApp advertising, lead qualification and customer conversations.

Ingo LedererIngo Lederer

Aura International

Education communications, class reminders and student updates.

Daren HuntDaren Hunt
Common questions

Telegram chatbot FAQs

Do I need to create a Telegram bot first?

Yes. Create the bot through Telegram’s BotFather and connect the token in Sendwo.

Can the bot moderate a Telegram group?

Yes, where the relevant group-management feature is enabled. Add the bot as an administrator and grant the permissions necessary for the selected moderation actions.

Can I message any Telegram user?

No. A bot generally needs the user to initiate interaction before direct messages can be sent. Telegram also applies rate limits.

Can I schedule broadcasts?

Yes. Set up eligible subscriber or group messages with date, time and timezone settings.

Can a human answer a Telegram conversation?

Supported live chat workflows allow agents to participate when automated replies are not sufficient.