Connect WooCommerce with WhatsApp
Turn your WooCommerce store into a WhatsApp-powered ecommerce engine. Automate order alerts, COD and prepaid updates, delivery notifications, abandoned cart messages, and customer support with Sendwo.
- Send abandoned cart messages to recover lost WooCommerce sales.
- Automate COD and prepaid order notifications on WhatsApp.
- Send order updates, delivery messages, and tracking notifications.
- Use customizable ecommerce message templates for customer communication.
- Add WhatsApp chat widget support for 24/7 sales and customer service.
Trusted by growing businesses that use WhatsApp to sell, support, and scale faster.
Sell more on WooCommerce with WhatsApp automation.
Connect WooCommerce with Sendwo to automate customer communication from checkout to delivery, recover abandoned carts, reduce support queries, and improve buyer confidence.
Automate WooCommerce Orders
Send instant WhatsApp order alerts when a customer places an order on your WooCommerce store.
- Connect WooCommerce to Sendwo via webhook workflow.
- Send COD and prepaid order alerts through WhatsApp.
- Streamline ecommerce operations with minimal effort.
Abandoned Cart Messages
Recover lost sales by sending WhatsApp reminders to shoppers who leave products in their cart.
- Remind shoppers about pending carts.
- Share cart links, offers, or coupon codes.
- Bring high-intent buyers back to checkout.
Delivery & Tracking Updates
Keep customers updated with order status, shipping, tracking, delay, and delivery messages.
- Send order updates and tracking notifications.
- Reduce “Where is my order?” queries.
- Improve customer confidence after purchase.
Webhook Response Mapping
Capture WooCommerce order data and map values into personalized WhatsApp templates.
- Map order ID, amount, product, and payment method.
- Use Sendwo data formatter for clean values.
- Send accurate personalized messages.
24/7 Sales & Support
Add WhatsApp chat and chatbot automation to your WooCommerce store for faster customer help.
- Answer product and order questions faster.
- Use WhatsApp chat widget on your website.
- Support shoppers before and after purchase.
Custom Ecommerce Templates
Create WhatsApp templates for confirmations, reminders, tracking, feedback, reviews, and repeat orders.
- Customize ecommerce message templates.
- Send timely lifecycle campaigns.
- Improve repeat purchase communication.
From WooCommerce order to WhatsApp notification.
Create a WhatsApp template in Sendwo, connect WooCommerce webhooks, capture order data, map the response, and send automated WhatsApp messages.
Make your WooCommerce store communicate like a modern ecommerce brand.
When a customer places an order, abandons a cart, requests support, or needs a delivery update, Sendwo helps you turn that WooCommerce event into a relevant WhatsApp message using webhook workflows and response mapping.
Create a WhatsApp message template
Prepare templates for order confirmation, COD alert, prepaid order update, shipping update, cart reminder, or customer support notification.
Add a webhook in WooCommerce
Go to WooCommerce settings, open Advanced, select Webhooks, add a new webhook, set it to active, and choose the right topic.
Paste Sendwo webhook callback URL
Use the callback URL from Sendwo inside WooCommerce, then place a test order or trigger a test event to capture the response.
Map order data and launch
Use webhook response mapping and data formatter in Sendwo to insert WooCommerce data into WhatsApp template variables.
What WooCommerce merchants can automate with Sendwo.
Use WhatsApp automation to increase trust, reduce manual work, recover revenue, and keep buyers informed across the entire ecommerce journey.
Order confirmation
Send instant confirmation with order ID, product details, customer name, quantity, and total amount.
COD order alert
Send COD-specific order alerts and help customers understand cash-on-delivery confirmation details.
Prepaid order alert
Confirm successful prepaid orders and reduce confusion around payment and order processing.
Delivery tracking
Send packed, shipped, out-for-delivery, delayed, and delivered updates directly on WhatsApp.
Abandoned cart recovery
Recover lost revenue by sending cart reminders with product details, checkout links, and limited-time offers.
Website chat widget
Add WhatsApp chat to your WooCommerce store so visitors can ask questions before buying.
Review requests
After delivery, send feedback and review request messages to build trust and improve future sales.
Repeat purchase campaigns
Segment WooCommerce customers and send product recommendations, offers, and reorder reminders.
Connect your WooCommerce store with WhatsApp across the full buyer journey.
Sendwo helps ecommerce teams handle communication before purchase, during checkout, after order placement, and throughout delivery.
WooCommerce buyers want quick updates, not silent order pages.
Email updates are easy to miss. WhatsApp order communication helps customers feel confident immediately after checkout, reduces repetitive support questions, and creates a direct channel for repeat purchases.
Start with WhatsApp. Expand ecommerce conversations across channels.
Sendwo is WhatsApp-first, but ecommerce teams can also build customer conversations across Instagram, Telegram, Facebook Messenger, and website chat.
Send order alerts, cart reminders, shipping messages, support replies, and campaigns.
Support social commerce conversations and AI-powered replies.
Telegram
Engage Telegram users with automated chatbot workflows.
Messenger
Manage customer conversations from Facebook Messenger.
Website Chat
Convert store visitors with chat widgets and automation.
Connect WooCommerce automation with your complete Sendwo stack.
Use these internal links to connect this WooCommerce page with related Sendwo ecommerce, webhook, chatbot, AI, pricing, and support pages.
Explore all integrations
View Sendwo integrations for ecommerce, forms, automation tools, payments, AI, and developer workflows.
🛒Shopify integration
Automate Shopify WhatsApp order notifications, COD alerts, prepaid updates, and shipping messages.
⚡Webhook workflow
Trigger WhatsApp notifications from ecommerce, forms, apps, payment, and customer lifecycle events.
🛍️WooCommerce cart recovery
Recover abandoned WooCommerce carts with WhatsApp reminders and conversion-focused follow-ups.
🤖WhatsApp chatbot
Create WhatsApp chatbot flows to answer product questions, qualify buyers, and support ecommerce customers.
💳Transparent pricing
Compare Sendwo plans, start free forever, and pay zero Sendwo markup on Meta WhatsApp API pricing.
Automate WooCommerce WhatsApp communication without overpaying.
Sendwo offers a free forever plan, transparent pricing, zero markup on Meta WhatsApp API pricing, and dedicated support on all paid plans.
WooCommerce WhatsApp integration questions, answered.
A quick guide for WooCommerce merchants who want to automate WhatsApp order notifications and ecommerce messaging with Sendwo.
How do I integrate WooCommerce with Sendwo using WhatsApp Webhook Workflow?
First, create a WhatsApp message template in Sendwo. Then go to WooCommerce settings, open the Advanced option, select Webhooks, add a new webhook, set it to active, choose the relevant topic, and paste the webhook callback URL from Sendwo. Save the webhook, trigger a test order, capture the response in Sendwo, and complete your webhook response mapping.
What WooCommerce notifications can I send with Sendwo?
You can send order confirmation, COD order alert, prepaid order update, payment reminder, shipping update, delivery notification, abandoned cart reminder, feedback request, review request, and repeat purchase campaign messages.
Can Sendwo help recover abandoned WooCommerce carts?
Yes. Sendwo can support abandoned cart messaging so you can remind shoppers about pending carts, share product details, add checkout links, and bring high-intent customers back to complete purchase.
Can I add WooCommerce order details inside WhatsApp templates?
Yes. You can map WooCommerce fields such as customer name, phone number, order ID, product name, quantity, total amount, payment method, shipping status, delivery date, and tracking link into WhatsApp template variables.
What should I do if WooCommerce order data is not captured correctly?
Check that the Sendwo webhook callback URL is correctly pasted in WooCommerce, the webhook is active, the selected topic is correct, and a test order or webhook event has been triggered. Then verify webhook response mapping and data formatter settings inside Sendwo.
Does Sendwo charge markup on Meta WhatsApp API pricing?
No. Sendwo does not add markup on Meta WhatsApp API pricing. Customers pay Meta’s WhatsApp API charges directly as applicable, while Sendwo provides the software layer for campaigns, automation, chatbots, and support.
Turn every WooCommerce order into a timely WhatsApp conversation.
Start free, connect WooCommerce with Sendwo, map order data, and automate WhatsApp notifications for abandoned carts, COD orders, prepaid purchases, delivery updates, and customer support.
