Frequently Asked Questions
(?) My per month messaging limit has ended in the lifetime plan. Can i get more for free?
If your limit on any plan, for example $84 plan limit of 3 million message per month has exhausted, you can talk to our support on +919429691906 and get a buffer of additional 2 million message in that month. Need any custom request? Talk to us.
(?) Any monthly fee I need to pay?
No, once you buy a one-time payment plan with SendWo, you don't pay any software fee again after this. You easily get rid of recurring software fees and can focus on spending money only on your marketing budget for WhatsApp.
(?) Is there a setup fee for using the WhatsApp API?
There is no setup fee associated with using the WhatsApp API with SendWo. You can use the embedded signup form by clicking on Connect WhatsApp inside the SendWo dashboard and completing the setup. In case you need any help with Setup, contact us.
(?) What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While regular WhatsApp usage is free, businesses using WhatsApp Business API to grow their business will incur charges for sending customer messages. WhatsApp conversation pricing depends on your customer's country code and your message template. Please check our article on conversational-based pricing for more details.
(?) How message credit per month work?
Message Sending: Each time you send a message using our service, it costs 1 credit. Whether you're contacting clients, customers, or team members, every individual message sent deducts one credit.
Message Receiving: Similarly, receiving a message costs 1 credit per message. This ensures that your capacity to receive messages is balanced with your message-sending capabilities.
Webhook Calls: Automated processes, like message delivery notifications or read receipts through webhooks, also consume credits. Each webhook call, regardless of its purpose, uses 1 credit.
