How to Import User Input Flow Data into Google Sheet

One of the most powerful features in SendWo is the ability to collect and store user inputs from WhatsApp chatbot flows directly into Google Sheets in real-time. 

Whether you’re capturing lead data, survey responses, or customer details, Google Sheets automation with your SendWo chatbot ensures all data is automatically recorded and organized without any manual effort.

Let us quickly understand all the steps to import user input flow data in Google Sheets in SendWo.

Why Connect SendWo with Google Sheets?

Here’s why this integration is a game-changer:

1. Instant data collection: Every input a user gives through your WhatsApp chatbot is automatically saved in Google Sheets.
2. Zero manual entry: No more copying messages or exporting data manually.
   Real-time synchronization: See new entries appear instantly as users interact with your bot.
3. Centralized storage: Access all your WhatsApp chatbot data in one place.
4. Improved analytics: Use built-in Google Sheets features for reporting, tracking, and performance analysis.

Step Involved in Importing User Input Flow Data in Google Sheet in SendWo

Step 1: Log in to Your SendWo Dashboard

• Log in to your SendWo Dashboard.
• From the left-hand sidebar, navigate to Chatbot Manager > WhatsApp Chatbot.
• Select or create a bot flow Design with Input Flow Elements

Step 2: Open Your Bot Flow and Identify the User Input Flow

In your chatbot builder, locate the message blocks where users provide inputs — for example:

• Name
• Email
• Phone number
• Feedback or preference

Each of these Input Nodes represents data that you can export to your Google Sheet.

Step 3: Create a Google Sheet for Storing Data

• Go to Google Sheets and create a new spreadsheet.
• Add column headers matching your chatbot inputs. 
• Ensure that the column headers exactly match your expected field names and avoid spaces or special characters (use “Name” instead of “Full Name” for reliability).
• Example:

Name

Email

Phone Number

Message

Copy the Google Sheet ID from the URL. It looks like this:

https://docs.google.com/spreadsheets/d/1AbCdEFgHiJkLmNoPQRsTuVWXYZ12345/edit

•  The bold part after /d/ and before /edit is your Sheet ID.

Step 4: Connect Google Sheet with SendWo

1. To your SendWo chatbot builder, click the Google Sheet Integration option.
2. Now, click Connect New Sheet and authorize SendWo to access your Google account.
3. Paste the Google Sheet ID you copied earlier.
4. Select the sheet name (tab) where data should be recorded.

Step 5: Map Your Chatbot Inputs to Google Sheet Columns

• Once connected, map each chatbot input field to its corresponding column of your Google Sheet.
• Example:
  

Chatbot Field	Google Sheet Column
{{user_name}}	Name
{{user_email}}	Email
{{user_phone}}	Phone Number

• Save your mapping once it's done.

This ensures that every time a user provides an input in your chatbot, the data is stored in the correct column of your Google Sheet.

Step 6: Test Your Integration

• Go to your WhatsApp bot and initiate the chat flow as a user.
• Enter test data (like name, email, etc.).
• Open your Google Sheet, and you’ll see the data appear automatically in no time.

You’ve now successfully imported user input flow data from SendWo into Google Sheets.

Best Practices 

To make the most of this integration, follow these best practices:

• Use unique sheet names for each campaign or bot flow.
• Always avoid editing the header row after integration since this can break the mapping.
• Limit one integration per bot flow. This will prevent data duplication.
• Regularly back up your sheets using Google Drive or export as CSV.
• Use filters and pivot tables to analyze leads and user behavior trends.

Final Word

Integrating Google Sheets with SendWo gives your WhatsApp automation an edge by making data management seamless, transparent, and organized. And with just a few clicks, you can transform your business and empower teams to make faster, smarter decisions.