The way businesses communicate with their audience must be smooth, and WhatsApp is the clear winner in this area. And now, also companies are moving to WhatsApp Cloud API for betterment of their business communication and strategies more deeply.
The detailed guide below gives a complete process, step by step, to move your system smoothly and effectively. With this method, you can use the advanced characteristics and expandability of WhatsApp Cloud API.
Migrating to the WhatsApp Cloud API offers several benefits:
Scalability: Handle a larger volume of messages without performance issues.
Automation: Automate responses and integrate with CRM systems.
Security: Enhanced security features to protect your business communications.
Cost-Efficiency: Reduced operational costs with cloud-based solutions.
Make sure you do the following :
1.You have to make sure your current WhatsApp Business account is active.
2. You have to signup for a WhatsApp Cloud API account through Meta's Official Portal
3. For extra safety, back up all the chat data and media from your current account to avoid losing any information.
Now, in case you possess a WhatsApp account for your business and wish to use the same phone number on WhatsApp Cloud API, proceed as described below:
Disconnecting Your Number from Existing WhatsApp Account:
If we attempt to add a number on WhatsApp Cloud API that is already in use, we could get this error message: "This number is registered with another WhatsApp account. Remove the connection from that account. Once done, come back here and enter the number again." Note: It may take up to 3 minutes for the number to become available."
Delete the Existing WhatsApp Account :
In order to fix this, you need to delete your WhatsApp account. To do this, you have to go the WhatsApp Mobile app and from there click on "Settings" button then proceed Account.
After you make account, there is a choice that shows "Delete My Account". Tap on it and it will take you to the Delete option.
Now, you should type in your phone number and then press the "Delete" button.
Now, you simply need to press on the NEXT button and afterwards, click on the "Delete My Account" button.
Just wait for 3-4 minutes before trying to add the number once more into WhatsApp Cloud API, and after this time you should go back to the WhatsApp Cloud API portal and re-enter your phone number.
Conclusion
Using WhatsApp Cloud API has the potential to improve your communication abilities and make your work more efficient. By following the steps mentioned, you can switch over smoothly and profit from advanced elements provided by the Cloud API. Enjoy better flexibility, automation and merging of communication activities to boost your business communications.
For more questions, you can leave them in the comments part of this blog post. We are happy to answer your queries.