How to Create WhatsApp Carousel Templates With Sendwo

Carousel media templates are a powerful tool for showcasing multiple images or videos within a single WhatsApp message. Whether you're highlighting products, promotions, or your store, carousels offer an engaging way to capture user attention. Creating carousels with Sendwo is simple. Let's explore how to build and utilize these effective templates.

Create A Carousel Media Template

In your Sendwo dashboard, go to 'Bot Manager' and then select 'Message Templates'. Click 'Create' and choose 'Carousel Media Template'.

To create your carousel message:

1. Name your template: Give it a descriptive name (e.g., "Product Showcase").
2. Set the template category to 'Marketing'.
3. Design the message bubble: This is the container for your carousel.
4. Create each card:
   • Choose card content: Select "Image" or "Video" for each card.
   • Write your message: Add the text you want to display within the card.
   • Add buttons (optional): Include up to two buttons per card.
     • Select button type: Choose "URL" or "Quick Reply".
     • Enter button text: Set the text that will appear on the button.
     • Define action value:
       • For "URL" buttons, provide the destination URL.
       • For "Quick Reply" buttons, specify the user's response.
5. Maintain button order consistency: Ensure that the order of button types (URL, Quick Reply) is the same for all cards within the carousel.

Design the Message Body: Customise the message body to include the desired text and media. Choose your Button Type.

Once your template is approved, navigate to 'Bot Reply', click 'Create', and add a keyword and title at the start of the bot flow. Then, use the 'Templates' button in the flow builder to select your approved template and add any desired media components.

That’s all. You are good to go with your bot setup & start sending your carousel templates with media.

The remaining steps, such as adding cards, customizing buttons, and saving the template, follow the same process as for the image carousel template.

Create A Carousel Product Template

Showcase your ecommerce products effortlessly with the Carousel Product Template in Sendwo. Here's how to use it:

1. Integrate Your Store: Connect your ecommerce store to your Sendwo WhatsApp Business Account. Ensure your store is properly synced for seamless data flow.

2. Prepare Your Product Catalog: Make sure all your products are accurately listed in your Sendwo product catalog. Need help? Watch our tutorial on "How to Setup a Product Catalog on WhatsApp using Sendwo" or read our detailed blog on "How to Integrate a Product Catalog on WhatsApp."

3. Create the Carousel Product Template: Follow the general steps for creating a carousel media template within Sendwo.

4. Select Products: Instead of adding individual cards, simply specify the number of products you want to display in the carousel. When building your bot flow, you'll have the option to easily select the desired products directly from your catalog.

This allows you to create product carousels from your ecommerce store and send them to your customers.

Mastering Carousel Media Templates for WhatsApp Chatbots

Key Tips for Success:

• Consistency is Key: Maintain a unified design and layout across all cards within your carousel. Inconsistent designs may prevent your template from saving.
• High-Quality Visuals: Select visually appealing and relevant images to enhance user engagement.
• Concise Messaging: Keep your text brief, focused, and easy to read.
• Clear Calls to Action: Encourage user interaction with compelling button labels and clear messages.
• Test and Iterate: Thoroughly test your template to ensure it functions as expected. Refine your design and messaging based on user feedback and performance.

Why Carousel Templates Matter:

Carousel media templates provide a dynamic and engaging way to present content within your WhatsApp chatbots. By effectively utilizing images, videos, and URL buttons, you can create captivating messages that:

• Capture Audience Attention: Grab user interest with visually rich and interactive content.
• Drive Desired Actions: Encourage users to take specific actions, such as making a purchase, visiting a website, or scheduling a consultation.

Learn More:

We recommend watching our video tutorial on "Creating a WhatsApp Carousel Template" for a visual step-by-step guide.